Reviews of Hotel O Aliyah Syariah 2 stars
008, Jl. Kh Moh. Rais No.77, RT.5/RW.8, Prepedan, Kec. Kalideres, Kota Jakarta Barat, Jakarta, 11820 Jakarta, Indonesia
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewI am booking an AC room but they have given me a non-AC room and everything in the washroom is broken. The room is very dirty, there was no towel or any bed sheet in the room. Such a hotel should not be on Booking.com. They show AC rooms online but when you go there, they say you have to pay more to get an AC room.
I am booking an AC room but they have given me a non-AC room and everything in the washroom is broken. The room is very dirty, there was no towel or any bed sheet in the room. Such a hotel should not be on Booking.com. They show AC rooms online but when you go there, they say you have to pay more to get an AC room.
Dear Ahmed, We’re very sorry for your experience and the inconvenience caused regarding the room type and condition. This is not the standard we aim to provide. Your concerns have been escalated to our team for urgent review and correction. Sincerely, Hotel O Aliyah Syariah
Dear Ahmed, We’re very sorry for your experience and the inconvenience caused regarding the room type and condition. This is not the standard we aim to provide. Your concerns have been escalated to our team for urgent review and correction.… Show more
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewThe staff was always helpfull
Mosquitos, and nearby environtment, no Airconditioning, only small fan
Dear, Syed! Thank you for rating our services. It seems that you are not completely satisfied with our services. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Mahmud!
Dear, Syed! Thank you for rating our services. It seems that you are not completely satisfied with our services. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. … Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewI stayed at this accommodation, and first of all, the location is in an area surrounded by dirt and poverty. I don’t mention this as a criticism, but rather as a point of information. There is no direct access for cars—only motorbikes can reach the property. My experience was quite unsettling. Upon arrival at the hotel, early in the morning, the male receptionist told me he needed to check the price I had paid on Booking.com, as he felt it was too low. Obviously, the price was low because the conditions were very basic. He told me that if the price I paid was indeed below what they normally charge, I would need to pay more and do an upgrade—despite the fact that I didn’t choose the price myself. The rate was provided by platforms like Booking.com and Agoda. Another deeply concerning issue was that he wanted to keep my passport, saying that a man had previously stayed for two months without paying, so now they required physical IDs as a guarantee. This is not only illegal but also extremely abusive, especially considering I had already paid in advance. As for the room conditions, while I did have a bed—thank you for that—the state of the facilities was very poor. Everything was broken, it smelled terrible, and it was extremely dirty. That said, I want to highlight that the lady who helped me close the door was very kind, and I have nothing negative to say about her. I’m sharing this experience not out of anger, but with the hope that improvements can be made, so that perhaps I might return in the future.
Dear, Guest! Sincere Apologies. We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Kisno!
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewIt was cheap
Bathroom was disgusting. Bed was nit very good.
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewNothing
Everything. The try to charge me for one night I wasn't even there I checked in 22/12 not 21 And the didn't give me back my money I have 30000 there. the s The shower is a A pocket As you see in the photo The room full full of mosquito. Damasquito will eat you alive Trust me Not clean And the only meal they served With chicken with rice The hotel Is he close to the river And the smell is unbelievable I'm not recommended to anyone It was the worst experience I have I don't know how they get two stars They deserve zero Stars Everything about the hotel is bad. If I can give them zero I will And you'll get And the Wi-Fi is very bad The room is very dirty And smell Rotten From the river. The room have one fan very small fan You have to Hug it To get a little air. The only good thing it was close to the airport. I do not recommend it to any anyone even to my enemy I run away from the first hotel Because it was very bad and very noisy The train is next to it And goes One second You can't even sleep To end up in this hotel Which was Worse than the first one
Dear, Abu! Never meant to disappoint you. We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Margianti!
Reviewed: 15 December 2024 · Stayed in December 2024
Verified reviewThe cleanliness situation was very bad there
Reviewed: 26 September 2024 · Stayed in August 2024
Verified reviewReviewed: 16 October 2023 · Stayed in October 2023
Verified reviewReviewed: 27 September 2023 · Stayed in September 2023
Verified reviewReviewed: 5 September 2023 · Stayed in September 2023
Verified reviewLocation ok
Everything. Very very dirty & old hotel
Dear, Nagarajan! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Margianti!
Dear, Nagarajan! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regar… Show more
Reviewed: 10 June 2023 · Stayed in May 2023
Verified reviewReviewed: 4 December 2022 · Stayed in December 2022
Verified reviewmy booking apparently did not ‘come through’ and they sent me away
Hi, Sophie! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Martiah!
Reviewed: 25 September 2022 · Stayed in September 2022
Verified review