Reviews of Hotel O Point Hostel 2 stars
16, Jl. Kota Baru No.16, RT.11/RW.6, Cideng, Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Indonesia, Jakarta, 10150 Jakarta, Indonesia
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Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewIt's the most dirty and disgusting place I've ever been to. Those pictures of a room are completely fake. The bedsheets had stains all over from all kind of body fluids. We left before the end of our stay, of course.
Dear, Salvador! Something like this shouldn not have happened. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Maliva!
Dear, Salvador! Something like this shouldn not have happened. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, … Show more
Reviewed: 9 October 2024 · Stayed in September 2024
Verified reviewNothing
Everything was so dirty worst experience I'll never suggest to anyone to stay there
Reviewed: 24 September 2024 · Stayed in September 2024
Verified reviewNothing. It was a nightmare.
Everything. From the smelly corridors to the dirty bedsheets. It was so bad that we ended up not staying and booked another accomodation.
Dear, Jakeshan! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Kiman!
Reviewed: 6 September 2024 · Stayed in September 2024
Verified reviewOnly the smiley, friendly staff
Everything! the bed sheets were filthy and the rooms were too small and mouldy. The room smelled of damp and we did not even consider staying and found another hostel
Sincere Apologies, Lauren! We are disappointed to see our guest dissatisfaction, however, we would love to understand the reason behind the issue you have faced to enhance your experience with us. Hope to hear from you shortly. Regards, Lisa
Sincere Apologies, Lauren! We are disappointed to see our guest dissatisfaction, however, we would love to understand the reason behind the issue you have faced to enhance your experience with us. Hope to hear from you shortly. Regards, Lis… Show more
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewThe bed sheets were very stained and disgusting, photos are very outdated
Dear, Joseph! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Margianti!
Reviewed: 17 April 2024 · Stayed in April 2024
Verified reviewReviewed: 20 March 2024 · Stayed in December 2023
Verified reviewReviewed: 10 March 2024 · Stayed in March 2024
Verified reviewReviewed: 10 December 2023 · Stayed in November 2023
Verified reviewReviewed: 30 October 2023 · Stayed in October 2023
Verified reviewThe staff was very kind and gave me an other room when I asked.
When I arrived, they gave me a room that didn't look like the photo. really dirty, stained sheet, hairs and dirt everywhere with no windows and mold on the walls. I asked for another room, this time with a window and without mold but just as dirty.
Dear, Zoe! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Maliva!
Reviewed: 15 July 2023 · Stayed in July 2023
Verified reviewits good value
dirty bathroom room
Dear, Fernando! Glad to hear your review. We are so happy that you liked our services. Regards, Kisno!
Reviewed: 10 July 2023 · Stayed in July 2023
Verified reviewwifi
the room size to small and so many mosquito, really i cannot sleep that night
Dear, Jackson! Sincere Apologies. We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Mahmud!
Reviewed: 20 September 2022 · Stayed in September 2022
Verified reviewReviewed: 20 September 2022 · Stayed in September 2022
Verified reviewReviewed: 20 September 2022 · Stayed in September 2022
Verified reviewfriendly and superb staff
Rats. Uncleaned and stained bed sheets. Horrible Wifi. Dirty bathroomd
Hey Xavier, Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Kisno!