Reviews of OYO Collection O 91125 Puri Dewa Bharata 3 stars
9, Jimbaran, Kuta Selatan, Bali, , Indonesia, Bali, 80364 Jimbaran, Indonesia
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewVery dirty unclean
Every thing. Was bad wasn't room booked it had lot of things wrong not fit for pigs to live in
Dear, Redhead! We are really sorry to disappoint you. Thank you for notifying us and we will surely be working for the better guest experience. Regards, Martiah!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThere is an option for paying for breakfast on booking.com which I did. But when I reached out to the property asking about what they serve for breakfast, they said they do not provide any. So, please remove that option, coz i have paid more for something that wasnt available.
Dear, Monica! Sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Martiah!
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewNothing
Very dirty
Dear, Love! Sincere Apologies. We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Masduku!
Reviewed: 22 December 2024 · Stayed in November 2024
Verified reviewReviewed: 18 December 2024 · Stayed in November 2024
Verified reviewNothing
Absolutely filthy and unmaintained,dirty linen on beds,air-conditioning not working.
Dear, Syd! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Kiswari!
Reviewed: 1 November 2024 · Stayed in October 2024
Verified reviewReviewed: 5 October 2024 · Stayed in October 2024
Verified reviewThe price
Was filthy
Dear, Ryan! Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Margianti!
Reviewed: 4 October 2024 · Stayed in October 2024
Verified reviewWhat I only like about this place is the location as it is close to the beach, restaurant and convenience store.
The beddings ate not well cleaned and has stain. The comfort room is something that you don't want to use as there are dirty and the floor was sticky. No WiFi and signal is weak. I only stayed for 2 hours and left the place as I can't stand the smell and everything about it. I am coordinating this with the property bit they are unresponsive :( bad experience
Dear, Jhuddie! Never meant to disappoint you. We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Maliva!
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewrien
tout sauf le personnel
Dear, Maillard! Sincere Apologies. We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Margianti!
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewDon't book here its horrible
Dear, Bakali! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Kiman!
Reviewed: 30 May 2024 · Stayed in May 2024
Verified reviewI came but late due flight delayed however when arrived at hotel none was there to check in I called the number he argue why late did not come at all hang the phone so rude. It is scame and bad horrible experience so I had to book another hotel.
Nothing
Dear, Mohsin! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Kimawati!
Reviewed: 12 May 2024 · Stayed in May 2024
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 20 April 2024 · Stayed in April 2024
Verified reviewNothing it was disgusting not fit for anyone to stay in. Filthy, unwashed beds, dirt dust and mold
No towels, toilet paper, wifi, everything was dirty, crusty stained and unnecessarily filthy!
Dear, Zoe! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Kistanto!
Dear, Zoe! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that … Show more
Reviewed: 15 April 2024 · Stayed in April 2024
Verified reviewReviewed: 8 March 2024 · Stayed in March 2024
Verified reviewNo towels, toilet paper, WiFi, fridge not working, dirty and too expensive for the place
Dear, Carina! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Margianti!
Reviewed: 11 February 2024 · Stayed in February 2024
Verified reviewThey didn’t wait for us and we had to go somewhere else
Dear, Deborah! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Kiswari!
Dear, Deborah! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards… Show more
Reviewed: 2 January 2024 · Stayed in January 2024
Verified reviewNothing. It was absolutely disgusting, the bathroom looked like it hadn’t been cleaned in months. The pool was completely green and the Wi-Fi didn’t work at all.
As previously mentioned, the bathroom was disgusting. I am hoping I can attach pictures to this review as words do not accurately describe how nasty it was. The sink was covered in dirt and the mirror was unusable because it was so dirty. The pool was neon green and this unusable. We had multiple blood stains on our sheets which tells me they had not been changed in some time either. The fridge was covered in rust and if you opened the door for even a second it emitted an odor that made the entire room smell horrid. The bathtub was covered in dirt so we had to wear shoes to shower. We checked out on Dec 25 and booked a stay in a hostel because of how nasty our room was. We spoke with the manager before we checked out and he assured us that we would be refunded for the remainder of our stay, but refused to process any refund on site and said we had to do it through booking.com. I submitted multiple requests to change the date which were all denied and the number listed for customer service is not in service. I tried using their online chat to express my concerns and they let me know I needed to call them in order to get any sort of refund. Only problem once again is that the number is no longer in service. This stay made me lose faith in booking.com entirely and I really hope this situation is rectified or I will probably stop using booking all together and switch to a site with better customer support.
Dear, Crenshaw! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Kiman!
Reviewed: 16 December 2023 · Stayed in December 2023
Verified reviewReviewed: 11 December 2023 · Stayed in December 2023
Verified reviewThis place is a disgrace ! Why is it even on this website? No toilet paper , towels , no breakfast let alone a restaurant! The TV was a vintage box that didn't work! The pool was green filthy we got attacked by mozzies ! There was no internet. The photos do not represent the hotel When we raised these issues with the manager he told us we weren't in the system , hadn't paid and we're scammers. When I said this is not the room he booked he accused booking.com of being liars along with agoda trip advisor. Said you guys were the ones that stated all those "extras " would come with room and that you put those photos up. It had people living there with all their washing covering the balconies. We left & booked elsewhere. Disgustingly dirty & I mean EVERYWHERE!
The bath was filthy with pubs in it. We didn't dare have a shower as you can see the sink was filthy and mirror covered in toothpaste!! Yuk!! Light falling out of roof. Cobweb full of spiders on back of bed! Rooms that they used for storage full of boxes ! Managed to get some students who did have WiFi to help us. HELL!!!!
Dear, Lea! Sincere Apologies. We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Mahmud!
Reviewed: 14 October 2023 · Stayed in October 2023
Verified reviewReviewed: 29 August 2023 · Stayed in August 2023
Verified reviewvery very bad hotel so dirty no towel bathroom so bad dirty
Dear, Nurul! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Martiah!
Reviewed: 7 August 2023 · Stayed in June 2023
Verified reviewReviewed: 2 August 2023 · Stayed in July 2023
Verified reviewReviewed: 30 April 2023 · Stayed in April 2023
Verified reviewthe three moths in the bath
everything was dirty
Hi, Jay! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Ava
Hi, Jay! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regar… Show more
Reviewed: 25 April 2023 · Stayed in April 2023
Verified reviewdirty płace
realy unecepteb
Dear, Alex! It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Kistanto!