Reviews of Hotel O Sunlo Cozy Home Family Homestay Syariah 2 stars
Jalan Raya Wiyung Baru, RW 07, Wiyung, Surabaya, Jawa Timur, Indonesia, Surabaya, Wiyung, 60227 Surabaya, Indonesia
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Reviewed: 5 October 2024 · Stayed in October 2024
Verified reviewThe price is affordable.
I booked room with AC, while it’s not there. Also, the room is very small, where it’s difficult even for just pray (even though the property name is “shariah”). Also the cleanliness can be improved.
Dear, Istiqfar! Thank you for letting us know about this. We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Regards, Kistanto!
Reviewed: 6 September 2024 · Stayed in September 2024
Verified reviewVraiment aimé? Rien
No AC AND No fan It was like 50°C inside, I have slept 2 hours and woke up with the biggest headache of my life. I had to drink MUCH water to prevent any health problem. The "room" (for me it was a cage) was like 165x145cm (I am 177cm). I wanted to check-in before 2pm, my room was ready and free, but I had to pay more to check-in earlier, so I waited outside few hours.
Dear, Alexandre! We are sorry to have you disappointed. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Mahmud!
Reviewed: 25 December 2023 · Stayed in December 2023
Verified reviewReviewed: 12 May 2023 · Stayed in April 2023
Verified review