8.2

Reviews of PassGo Thamrin

16 Jalan Plaju, 10230 Jakarta, Indonesia

  • Bartosz

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    I liked the Bluetooth panel in the room

    Room was slightly too small to open the door comfortably while inside

  • Anonymous

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The staff was friendly and the pods seem well maintained.

    We did not have a great experience here. We were required to install an app to be able to enter our room and (for example) use the lights. When we couldn’t install the app (App Store phone region was not Indonesia, changing would mean losing data in other apps), we had to go to reception every time to have them open the door or light the room. The two person rooms were also very cold, sheets thin (and too small for two people) and temperature couldn’t really be changed. Lastly, the sheets in both separate rooms we used had stains. Nothing outrageous, but we were a little disappointed.

  • See the property
  • Mohamed

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Mohamed

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review
  • Thomas

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Location

    Fully automated “smart” hotel, which in the end made everything much more difficult. Needed to download their own app which was not even available on the App Store. Had to ask staff to open the door of the room every single time, have them turn off the lights or change the AC.

  • See the property
  • 7.0 Good
    Debby

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Location

    No app for Iphone users. Access to cubicle, turning on light, only possible via the reception.

  • Lucy

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Mutia

    Reviewed: 14 July 2025 · Stayed in June 2025

    Verified review
  • See the property
  • James

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review
  • Farhan

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review
  • Al-bayaty

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
  • See the property
  • Berit

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Brendan

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review
  • Roel

    Reviewed: 28 May 2025 · Stayed in April 2025

    Verified review

    Accessibility

    No food available

  • See the property
  • Prakash

    Reviewed: 27 May 2025 · Stayed in April 2025

    Verified review

    Behavior of staff, cleanliness and comfort

    Showers need to be replaced or repaired -- there is a less water flow

  • Pramidi

    Reviewed: 21 May 2025 · Stayed in May 2025

    Verified review

    Future is here and it’s pretty awesome, a great property to stay in..staff is considerate..stay is peaceful and you will definitely feel like an all powerful modern day Dracula! when you wake up..definitely recommend! On a serious note..property, bathrooms and common areas are very well maintained and absolutely clean..5 stars just for that.

  • Boy

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    Location, pretty much at the city center The price is average

    Compared to its price, here is what I didn't like. Showering experience: The water comes out from the shower was not satisfying, No shower head with hose, No hot water, The bathroom was quite dirty, the bathroom have lots of scums on its wall and floor WiFi: No connection to poor connection in the bathroom Praying room: Little bit dirty, but I didn't check the ablution area

  • See the property
  • 7.0 Good
    Burak

    Reviewed: 14 May 2025 · Stayed in May 2025

    Verified review
  • M

    Reviewed: 13 May 2025 · Stayed in May 2025

    Verified review
  • Ahmed

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review
  • See the property
  • Rosemarie

    Reviewed: 10 May 2025 · Stayed in May 2025

    Verified review

    Location good, felt safe in the area. Staff excellent. Place very clean, bright and airy. Nice to have small kinchette and hot water available. Beds are pod type, so mattresses I find are usually on the thin side, but ok. Lockers a good size. Lots of street food and shopping malls near by. The showers are rubbish - only cold water and pressure is almost nonexistent 😒

    Only the poor showers. Everything very good.

    Property response:

    Thank you for your suggestion. We will improve the cleanliness of the bathroom.

    PassGo Thamrin
    11 May 2025
  • Tawheed

    Reviewed: 10 May 2025 · Stayed in May 2025

    Verified review

    The location was great. It was a few steps away from the check in area of the airport. Initially just wanted a shower, but what with the price of the stay was really good. I decided to sleep/lie down for a few hours.

    The clean towels were all used. So just a shower option was not available. My first time in a capsule too. Felt claustrophobic like in a coffin, So it was rather daunting turning the lights off and to sleep. Lol. So maybe have a dim light option for travellers with this phobia.

    Property response:

    Thanks so much for the positive feedback! We're glad you had a good experience

    PassGo Thamrin
    11 May 2025
  • Hippolyte

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review

    Stayed two nights at PassGo. Highly recommend !

    Property response:

    Thanks so much for the positive feedback! We're glad you had a good experience

    PassGo Thamrin
    11 May 2025
  • See the property
  • Efendi

    Reviewed: 9 May 2025 · Stayed in March 2025

    Verified review

    Location

    Property response:

    Thanks so much for the positive feedback! We're glad you had a good experience

    PassGo Thamrin
    11 May 2025
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...