Reviews of PassGo Thamrin
16 Jalan Plaju, 10230 Jakarta, Indonesia

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Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewI liked the Bluetooth panel in the room
Room was slightly too small to open the door comfortably while inside
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe staff was friendly and the pods seem well maintained.
We did not have a great experience here. We were required to install an app to be able to enter our room and (for example) use the lights. When we couldn’t install the app (App Store phone region was not Indonesia, changing would mean losing data in other apps), we had to go to reception every time to have them open the door or light the room. The two person rooms were also very cold, sheets thin (and too small for two people) and temperature couldn’t really be changed. Lastly, the sheets in both separate rooms we used had stains. Nothing outrageous, but we were a little disappointed.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation
Fully automated “smart” hotel, which in the end made everything much more difficult. Needed to download their own app which was not even available on the App Store. Had to ask staff to open the door of the room every single time, have them turn off the lights or change the AC.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewLocation
No app for Iphone users. Access to cubicle, turning on light, only possible via the reception.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in April 2025
Verified reviewAccessibility
No food available
Reviewed: 27 May 2025 · Stayed in April 2025
Verified reviewBehavior of staff, cleanliness and comfort
Showers need to be replaced or repaired -- there is a less water flow
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewFuture is here and it’s pretty awesome, a great property to stay in..staff is considerate..stay is peaceful and you will definitely feel like an all powerful modern day Dracula! when you wake up..definitely recommend! On a serious note..property, bathrooms and common areas are very well maintained and absolutely clean..5 stars just for that.
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewLocation, pretty much at the city center The price is average
Compared to its price, here is what I didn't like. Showering experience: The water comes out from the shower was not satisfying, No shower head with hose, No hot water, The bathroom was quite dirty, the bathroom have lots of scums on its wall and floor WiFi: No connection to poor connection in the bathroom Praying room: Little bit dirty, but I didn't check the ablution area
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewLocation good, felt safe in the area. Staff excellent. Place very clean, bright and airy. Nice to have small kinchette and hot water available. Beds are pod type, so mattresses I find are usually on the thin side, but ok. Lockers a good size. Lots of street food and shopping malls near by. The showers are rubbish - only cold water and pressure is almost nonexistent 😒
Only the poor showers. Everything very good.
Thank you for your suggestion. We will improve the cleanliness of the bathroom.
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewThe location was great. It was a few steps away from the check in area of the airport. Initially just wanted a shower, but what with the price of the stay was really good. I decided to sleep/lie down for a few hours.
The clean towels were all used. So just a shower option was not available. My first time in a capsule too. Felt claustrophobic like in a coffin, So it was rather daunting turning the lights off and to sleep. Lol. So maybe have a dim light option for travellers with this phobia.
Thanks so much for the positive feedback! We're glad you had a good experience
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewStayed two nights at PassGo. Highly recommend !
Thanks so much for the positive feedback! We're glad you had a good experience
Reviewed: 9 May 2025 · Stayed in March 2025
Verified reviewLocation
Thanks so much for the positive feedback! We're glad you had a good experience