very not convinced about the loundry service express, 10€ to clean 5 pieces of clothes. And i'm not sure they were clean with soap couse they didn't smell good.

We loved our room, bed queen size, an extream floor for the breakfast, swimmingpool and gym. The building gives you a wonderfull view of the city. I appriciate that they brought our luggages to our rooms. We are not use to!

Stayed in August 2025

Soundproofing wasn’t great — I could hear some noises at night that woke me up.

The hotel is located right in the city center, within walking distance of many great places, restaurants, and shops. To our surprise, we even found pedestrian crossings and traffic lights designed for walkers — something quite rare in this country! The breakfast is excellent, offering a wide variety of choices. Every morning, there were new dishes added, and even after staying for four nights, I still couldn’t try everything. The room was clean, very spacious, and came with a wonderful view. I will definitely choose this hotel again for my next visit — 100%!

Stayed in August 2025

Breakfast, although varied, had almost too many choices making it a bit confusing and quality is medium.

Great location close to a lot of cafes and restaurants, good gym and very nice rooftop bar and restaurant

Stayed in August 2025

Nothing

The breakfast buffet; fantastic spread of local food The room was spacious and beds were comfy The location was good, easy to find places to eat & buy souvenirs. Also easy to get grab

Stayed in August 2025

The sink in the bathroom leaked. Difficulty in adjusting the aircond

The breakfast spread is very good. So is the location.

Stayed in August 2025

The hotel do not have a soundproof wall. Can literally hear people talking or showering from the room beside us. No view from our room.

The staffs are very friendly. The locations are perfect. Nearby to malls and eatery.

Stayed in July 2025

It could’ve been better if the bathroom door closed properly

Stayed in April 2025

Amazing views, friendly staff, great location and incredible breakfast choices

Stayed in April 2025

Nothing

Location

Stayed in April 2025

The room is no view 🙁

Great location

Stayed in April 2025

Good location near Tunjungan Plaza, breakfast delicious,room clean.staff friendly.

Stayed in April 2025

Parking

Location

Stayed in March 2025

Perfect location. Our room was very comfortable. View was outstanding. Staff were very friendly. Breakfast was amazing

Stayed in January 2025

None

Very polite staff from front office to doorman

Stayed in February 2025

Could further improve on the cleanliness.

Value for money. Spacious room. Great location. Exceptional services. Scrumptious breakfast 😋 Recommended 👍🏻

Stayed in February 2025

Nothing to dislike

It is conveniently located in the Tujungan nightlife district, surrounded by numerous cafes. The breakfast is quite generous, offering a wide variety of local and international cuisine. Live music is featured nightly. The rooms are spacious..

Stayed in January 2025

Lift quite slow during peak season & bathroom quite small.

Close to lots of nice cafes and shopping mall. The bed was comfortable too.

Stayed in January 2025

The Parking lot are so small , need to be careful when parking your Car , but there is a staff will help you in parking area. The Water in the bathtub is dirty (color green).

The location of the Hotel is near Tunjungan , so many store, coffee shop near hotel , The Size of the room is also good

Stayed in December 2024

Could offer shuttle services for the nearby malls cos the walk was abit dangerous to cross due to the traffic congestion

Very hospitable even before arrival Ardy front desk helped us upgrade our room to a more comfortable stay and a room away from the noise of the bigger families The food at breakfast was so good, the gym and pool was nice as well.

Stayed in December 2024

Very good location. I very like the breakfast. Clean. Good staff

Stayed in December 2024

Nothing.

Everything was great!

Stayed in November 2024

Prefer if you can have nasi lemak with rendang beef and sambal bilis...more tender sinkung (ubi kayu rebus).)

The 16th floor coffee house is fine with a good view. The foods spread are good. The waitresses are polite and very friendly.

Stayed in November 2024

I wish I could have the same rate or price when I wanted to extend my stay.

Breakfast was delish..there were plenty of options. I like that they offered Traditional food from different islands rather than western food. Keep it up! Indonesia food are the best!!!

Stayed in October 2024

Swimming pool was very close to the bar where there was a group of men drinking and smoking and my wife felt uncomfortable because everyone was staring at her. The bar shouldn't be so close to the swimming pool. Also Spa area needs a refurbishment - in the cold water small pool tails were broken and breaking away. In sauna there were some insects.

Breakfast was very good, huge selection of food and everything was delicious.

Stayed in September 2024