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Opiniones del Platinum Hotel Tunjungan Surabaya 4 estrellas

11 Jalan Tunjungan, Genteng, 60275 Surabaya, Indonesia

  • Davidmada

    Escrito en 14 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La ubicación y el personal amable. Nos dieron un kit de desayuno por irnos antes

    El aislamiento de las ventas es muy malo. Se oye todo lo que pasa en la calle

    Respuesta del alojamiento:

    Dear Mr. David Warm Greetings From Platinum Hotel Tunjungan Surabaya Thank you for sharing your recent experience at Platinum Hotel Tunjungan Surabaya. We are pleased to know that you appreciated our strategic location and the friendliness of our staff. It is also a pleasure to hear that our team could prepare a breakfast kit for your early departure, ensuring you had a convenient start to your journey. We sincerely apologize, however, for the inconvenience caused by the sound isolation in your room. We completely understand how important restful sleep is during your stay, and we are truly sorry that outside noise affected your comfort. Please be assured that we are reviewing this matter carefully with our team. For your future visits, we will make every effort to allocate you in a quieter room, away from the main street, so you may enjoy a more peaceful environment. Should you prefer, we can also recommend our higher-category rooms such as the Junior Suite or Executive Room, which offer additional space and comfort with improved privacy. Your feedback is invaluable to us, and we thank you for helping us improve. We look forward to welcoming you again soon and ensuring a more relaxing and enjoyable stay. Warm regards, I Wayan Agus Suartama Room Division Manager

    Dear Mr. David Warm Greetings From Platinum Hotel Tunjungan Surabaya Thank you for sharing your recent experience at Platinum Hotel Tunjungan Surabaya. We are pleased to know that you appreciated our strategic location and the friendlin… Mostrar más

    Platinum Hotel Tunjungan Surabaya
    21 de agosto de 2025
  • Ivans

    Escrito en 16 de abril de 2024 · Se alojó en abril de 2024

    Comentario auténtico
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