Reviews of POP! Hotel Kelapa Gading 2 stars
Sentra Kelapa Gading, Jl. Bulevar Kelapa Gading Blok M, 14240 Jakarta, Indonesia
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Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in May 2025
Verified reviewApart from its location. The room was small,simple & basic. Yeah its cheap though.
The shower gell
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and f… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewShower was reliably hot and strong. Bed was comfortable. Convenient location beside mall, with connection. Price is reasonable.
Linen was stained, seat cushion were very soft, and the wall counter was marred by cigarettes burns.
Dear Valued Guest, Thank you for staying with us, and give us feedback as detailed and thoughtful as yours. We valued your comments and shared them with our department concerned. It helps us to improve our services in order to get our Guest's satisfaction. Once again thank you very much, and we do hope we can welcome you back again in our Hotel. Warmest regards, Francisco Holmes-Brown General Manager
Dear Valued Guest, Thank you for staying with us, and give us feedback as detailed and thoughtful as yours. We valued your comments and shared them with our department concerned. It helps us to improve our services in order to get our… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewPrice and location are good - hotel has a path to the mall which opens from 10:00 - 22:00 o‘clock. Employees are kind and helpful. There are free water stations in the hotel. The AC was working well and often only needed a short time since room does not heat up too much.
A lot of ants in the room. A small towel for drying hands and hair blower would be good. The shower head was old, damaged and dirty (needs an exchange because of age).
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We truly apologize for the inconvenience that you experienced. Please be sure that we well noted your concern regarding ants and shower in the room and followed up with our respective department so that we can take the necessary action and avoid further occurrences. We really appreciate your input, and we look forward to welcoming you again to our hotel. Warmest regards, Francisco Holmes-Brown General Manager
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We truly apologize for the inconvenience that you experienced. Please be sure that we well noted your concern regarding ants and shower in… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in January 2025
Verified reviewReviewed: 8 April 2025 · Stayed in January 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewClose to most destination
Parkng limited
Dear Valued Guest, Thank you for staying with us, and to recommend our Hotel. We are glad that we were able to accommodate a great hospitality for you, and that we have been able to make your stay memorable. Once again thank you very much for your review. Have a pleasant day ahead, and we do hope that your experience will always bring you back to our Hotel. Warmest regards, Francisco HOLMES-BROWN General Manager
Dear Valued Guest, Thank you for staying with us, and to recommend our Hotel. We are glad that we were able to accommodate a great hospitality for you, and that we have been able to make your stay memorable. Once again thank … Show more
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewaccess to mall
should not use so old towels handuk mandi udh sobek2
Dear Valued Guest, Thank you for staying with us and for the time you took to review our hotel. Please be sure that we have forwarded your comments to our department concerned. Your feedback is our most precious source of information to help us improve our services and facilities in order to meet our Guest's expectations. Once again thank you very much and we look forward to having you with us. Warmest regards, Francisco Holmes-Brown General Manager
Dear Valued Guest, Thank you for staying with us and for the time you took to review our hotel. Please be sure that we have forwarded your comments to our department concerned. Your feedback is our most precious source of information … Show more
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewConvenient because it’s connected to mall kelapa gading . You can enter from level 3 - food court level Or from ground floor next go hotel . There are a few restaurants on ground floor . Charles and Keith is on level 1 . You must try Rembolan Indonesian restaurant on level 1 not far from Charles & Keith.
Lobby is too crowded.
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading for staying. We feel grateful to read that you were impressed with our service as well as its strategic location. Have a nice day ahead and we hope to see you again in our hotel. Warmest regards, Francisco Holmes-Brown General Manager
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading for staying. We feel grateful to read that you were impressed with our service as well as its strategic location. Have a nice day ahead and we hope to see yo… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewDear Valued Guest, Thank you for choosing Pop! Hotel Kelapa Gading for your stay. We feel grateful to read that you were impressed with our location next to Summarecon Mall Kelapa Gading. Thank you very much and we look forward to having you again with us. Warmest regards, Francisco Holmes-Brown General Manager
Dear Valued Guest, Thank you for choosing Pop! Hotel Kelapa Gading for your stay. We feel grateful to read that you were impressed with our location next to Summarecon Mall Kelapa Gading. Thank you very much and we look forward to … Show more
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewAffordable hotel price in the Kelapa Gading area. Our room included breakfast, good for Indonesian standard. Conveniently located to the big mall, there's a connecting door for you to go to the mall without going out of the hotel.
The room was quite small, there was no separate bathroom, no desk, so it was difficult when we wanted to do our work or write. The door seemed to be made of heavy metal, however, you can still hear other guests or employees walking in the corridor.
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and f… Show more
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewDirect conect to mkg
Dear Valued Guest, Thank you for choosing Pop! Hotel Kelapa Gading for your stay. We value your positive review and are glad that you were satisfied with our excelent service as well as its strategic location next to Summarecon Mall Kelapa Gading. Please be sure that we always put in the work to keep our guests satisfied with our services and facilities. Have a nice day ahead and we hope to see you again in our hotel in the near future. Warmest regards, Francisco Holmes-Brown General Manager
Dear Valued Guest, Thank you for choosing Pop! Hotel Kelapa Gading for your stay. We value your positive review and are glad that you were satisfied with our excelent service as well as its strategic location next to Summarecon Mall K… Show more
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewreasonable price and next to MKG mall
Sometimes there are ants in the room and due to thin walls and doors, we can hear when people talk loud next rooms or in the aisle
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and f… Show more
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewOverall comfort.
No netflix
Dear Valued Guest, Thanks so much for sharing your positive feedback about our Hotel. We are glad to read that you had a comfortable experience with us. Once again thank you very much and we look forward to welcoming you again on your next visit. Warmest regards, Francisco HOLMES-BROWN General Manager
Dear Valued Guest, Thanks so much for sharing your positive feedback about our Hotel. We are glad to read that you had a comfortable experience with us. Once again thank you very much and we look forward to welcoming you again on your… Show more
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewBreakfast is okay. Menu variations also okay,standard.
Shower is dirty, bedside is dirty, at firat we were allocated to smelly room, not sure what the smell came from. The new room is not smelly, but the shower and bed side are as dirty as the previous room.
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We sincerely apologize for the unpleasant situation that you experienced. Please ensure that I highlight your concerns and follow up with the respective department heads so that we can take necessary actions and improve our services. We really appreciate your comments, and we look forward to welcoming you back to our hotel. Warmest regards, Francisco Holmes-Brown General Manager
Dear Valued Guest, Thank you for taking the time to rate and review your recent stay. We sincerely apologize for the unpleasant situation that you experienced. Please ensure that I highlight your concerns and follow up with the … Show more
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 19 December 2024 · Stayed in December 2024
Verified reviewReviewed: 5 December 2024 · Stayed in December 2024
Verified reviewWe are stuck inside the lift. They should do maintainance regulary
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you your next visit. Warmest regards, Francisco Holmes-Brown General Manager
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during y… Show more