7.9

Reviews of POP! Hotel Pasar Baru Jakarta 2 stars

Jln. KH.Samanhudi No 17-19 Pasar Baru-Sawah Besar Jakarta Pusat, 10710 Jakarta, Indonesia

  • Whatony

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    Just as people said,Jakarta is the city, never sleep, so you'll find anything at any time they're there available for you.

    Most people were smoking , and it seems that's the only thing bothering me so much..

    Property response:

    Dear Mr./Ms. Whatony, Heyaa! Thank you so much for taking the time to share your review and for choosing POP! Hotel Pasar Baru Jakarta during your stay in the city. We are happy to hear that you found us a good budget hotel and enjoyed the convenience of staying in Jakarta. At the same time, we are truly sorry to learn that your experience was disturbed by other guests who were smoking. Please kindly note that POP! Hotels are designed as non-smoking hotels in both guest rooms and public areas, and we will continue to strengthen our monitoring to ensure a more comfortable experience for all our guests. We sincerely appreciate your feedback and will take it as valuable input to keep improving our service. We look forward to welcoming you back again at POP! Hotel Pasar Baru Jakarta. Warm regards, Fanny Octoviana Hotel Manager

    Dear Mr./Ms. Whatony, Heyaa! Thank you so much for taking the time to share your review and for choosing POP! Hotel Pasar Baru Jakarta during your stay in the city. We are happy to hear that you found us a good budget hotel and enjoyed… Show more

    POP! Hotel Pasar Baru Jakarta
    28 August 2025
  • Norhayati

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Stam

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review

    The hotel has a very nice design and the staff were extremely helpful throughout my stay. There are plenty of facilities available, with the laundry service being a particularly useful surprise. The location is excellent as well, close to the metro station and just a short distance from the city center.

    The only drawback is the location in the middle of Jakarta’s busy center, where traffic can be difficult to navigate and often very slow. However, this is more due to the city itself and not something the hotel can control.

    Property response:

    Dear Mr./Ms. Stam, Heyaa! Thank you very much for taking the time to share your review with us and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your stay in Jakarta. We truly appreciate your kind words regarding our hotel design, facilities, and the helpful service provided by our team. We are also glad to know that our laundry service added extra convenience to your stay. We do understand your comment about the heavy traffic around the city center. While this is indeed part of Jakarta’s urban atmosphere and beyond the hotel’s control, we hope that our strategic location near the metro station and city center still offers ease of access for your activities. We sincerely look forward to welcoming you back again at POP! Hotel Pasar Baru Jakarta. Warm regards, Fanny Octoviana Hotel Manager

    Dear Mr./Ms. Stam, Heyaa! Thank you very much for taking the time to share your review with us and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your stay in Jakarta. We truly appreciate your kind words regardi… Show more

    POP! Hotel Pasar Baru Jakarta
    20 August 2025
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  • Piotr

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Good for a short stay after coming by plane to Jakarta close to the Gambir station for the train to Yogyakarta.

    Property response:

    Dear Mr/Mrs. Piotr, Heyaa! Thank you very much for taking the time to share your review with us and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your visit to Jakarta. We are glad to know that our location, close to Gambir Station, was convenient for your journey to Yogyakarta. We truly appreciate your feedback and will continue to improve our services to make your next stay even more comfortable. We sincerely hope to have the pleasure of welcoming you back to POP! Hotel Pasar Baru Jakarta. Warm regards, Fanny Octoviana Hotel Manager

    Dear Mr/Mrs. Piotr, Heyaa! Thank you very much for taking the time to share your review with us and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your visit to Jakarta. We are glad to know that our location, cl… Show more

    POP! Hotel Pasar Baru Jakarta
    13 August 2025
  • Robin

    Reviewed: 1 August 2025 · Stayed in May 2025

    Verified review

    Veeeery friendly stuff! Always ready to help. Very clean facilities

    Property response:

    Dear Mr. Robin, Heyaa! Thank you for spending your time giving us a review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation place during your stay in Jakarta. This good review will be shared with all our team, and we do hope we will always be able to maintain this great review. We look forward to welcoming you back for your next stay at POP! Hotel Pasar Baru Jakarta. Best regards, Fanny OCTOVIANA Hotel Manager

    Dear Mr. Robin, Heyaa! Thank you for spending your time giving us a review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation place during your stay in Jakarta. This good review will be shared with all our team, and… Show more

    POP! Hotel Pasar Baru Jakarta
    2 August 2025
  • Steven

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    Clean and comfortable. Hotel staff are great.

    Property response:

    Dear Mr. Steven, Heyaa! Thank you very much for taking the time to share your feedback with us and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your stay in Jakarta. We truly appreciate your kind review and are delighted to hear that you found our hotel clean and comfortable, and that our staff left a great impression on you. Your input is very valuable, and we will continue to improve our services to make your next stay even more enjoyable. We truly look forward to welcoming you back at POP! Hotel Pasar Baru Jakarta. Warm regards, Fanny Octoviana Hotel Manager

    Dear Mr. Steven, Heyaa! Thank you very much for taking the time to share your feedback with us and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your stay in Jakarta. We truly appreciate your kind review and are de… Show more

    POP! Hotel Pasar Baru Jakarta
    30 July 2025
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  • 7.0 Good
    Raymond

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Berdamai

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • Joyce

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    Close to convenience stores and easily findable

    Smell of smoke lingers in the room

    Property response:

    Dear Ms. Joyce Louise, Heyaa! Thank you very much for taking the time to share your review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your visit to the city. We’re happy to know that you enjoyed the convenient location and found our hotel to be great value for money, especially for guests with a full day of activities. Your feedback regarding the lingering smell of smoke in the room is truly appreciated, and we sincerely apologize for the inconvenience. We will immediately follow up with our housekeeping team to ensure a fresher and more pleasant room environment for our guests. Your input helps us improve, and we’re committed to providing a better experience on your next stay. Looking forward to welcoming you back again at POP! Hotel Pasar Baru Jakarta. Warm regards, Fanny Octoviana Hotel Manager

    Dear Ms. Joyce Louise, Heyaa! Thank you very much for taking the time to share your review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your visit to the city. We’re happy to know that you enjoyed the conveni… Show more

    POP! Hotel Pasar Baru Jakarta
    21 July 2025
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  • Joyce

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    It was accessible enough and had convenience stores nearby

    Linens were quite whitish-gray

    Property response:

    Dear Ms. Joyce Louise, Heyaa! Thank you so much for taking the time to write us a review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your weekend trip in Jakarta. We’re glad to hear that you found our hotel to be a good value for money and appreciated the convenience of nearby stores. Your feedback regarding the linens has been noted, and we will follow up with our housekeeping team to ensure better quality moving forward. We truly value your input and will continue to improve our service to make your next stay even more comfortable and enjoyable. We sincerely hope to welcome you back again at POP! Hotel Pasar Baru Jakarta. Warm regards, Fanny Octoviana Hotel Manager

    Dear Ms. Joyce Louise, Heyaa! Thank you so much for taking the time to write us a review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your weekend trip in Jakarta. We’re glad to hear that you found our hotel … Show more

    POP! Hotel Pasar Baru Jakarta
    21 July 2025
  • Steven

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review
  • Afrojack²999

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Good hospitality... Receptionist.. Give instant info more than google... Such a good guy... I think he was been in malaysia kualalumpur befor such a good person i forget his name... 🙏 Room such clean and good

    Nothing...

    Property response:

    Dear Mr/Mrs. afrojack²999, Heyaa! Thank you so much for taking the time to write a review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your stay in the city. We’re thrilled to hear that you had a pleasant experience with us, especially with the hospitality of our receptionist and the cleanliness of your room. Positive feedback like yours truly motivates our team to continue delivering excellent service. We sincerely hope to welcome you back again soon for another enjoyable and memorable stay! Warm regards, Fanny Octoviana Hotel Manager

    Dear Mr/Mrs. afrojack²999, Heyaa! Thank you so much for taking the time to write a review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your stay in the city. We’re thrilled to hear that you had a pleasan… Show more

    POP! Hotel Pasar Baru Jakarta
    1 July 2025
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  • 7.0 Good
    Eszter

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
  • Rameel

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review
  • Rameel

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review
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  • Yosephine

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review
  • Dodsley

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review
  • Luis

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review
  • See the hotel
  • 3.0 Poor
    Fasca

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review
  • 7.0 Good
    Wing

    Reviewed: 10 April 2025 · Stayed in April 2025

    Verified review
  • Asn86

    Reviewed: 6 April 2025 · Stayed in March 2025

    Verified review

    The air-conditioning is working despite the sound being irritating. The bathroom condition is not that clean as I noticed stains here and there as well as the toilet bowl. The lift service is bad, only 1 lift is working at one time.

    Property response:

    Dear Mr/Mrs. ASN86 Heyaa! Thank you so much for taking the time to share your feedback with us and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your time in Jakarta. We sincerely apologize for the inconvenience you experienced regarding the air-conditioning noise, bathroom cleanliness, and lift service. Your feedback is very valuable to us, and we will certainly follow up with the respective departments to ensure improvements are made. We truly hope to have the opportunity to welcome you back and provide you with a more pleasant stay in the future. Warm regards, Fanny Octoviana Hotel Manager

    Dear Mr/Mrs. ASN86 Heyaa! Thank you so much for taking the time to share your feedback with us and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your time in Jakarta. We sincerely apologize for the inconvenienc… Show more

    POP! Hotel Pasar Baru Jakarta
    8 April 2025
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  • Ahmad

    Reviewed: 29 March 2025 · Stayed in February 2025

    Verified review
  • Kaito

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review
  • Andee

    Reviewed: 24 February 2025 · Stayed in February 2025

    Verified review

    i forgot about the breakfast and during check in also the staff didnt remind us about the breakfast

    maybe the staff can remind the customer about anything they need to know cause sometimes the customer also forget

    Property response:

    Dear Mr/Mrs. Andee, Heyaa! Thank you very much for taking the time to write a review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your stay in Jakarta. We truly appreciate your feedback regarding the breakfast reminder. We understand that sometimes guests may forget, and we will work on improving our communication to ensure that all important details are shared during check-in. We hope to have the opportunity to welcome you back to POP! Hotel Pasar Baru Jakarta for an even better experience. Warm regards, Fanny Octoviana Hotel Manager

    Dear Mr/Mrs. Andee, Heyaa! Thank you very much for taking the time to write a review and for choosing POP! Hotel Pasar Baru Jakarta as your accommodation during your stay in Jakarta. We truly appreciate your feedback regarding the br… Show more

    POP! Hotel Pasar Baru Jakarta
    24 February 2025
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