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Reviews of Sanur House 3 stars

Jl. Bumi Ayu, 23, 80228 Sanur, Indonesia

#12 of 106 hotels in Sanur

Guests' Choice

Review score

Based on 579 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.1

  • Staff

    9.8

  • Value for money

    9.1

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 28 August 2025

    10
    Great great great place!!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Everything! The breakfast was delicous, the rooms had everything we needed and were beautiful, the bathroom was clean, the staff was amazing (!!!!). We enjoyed our whole stay here. Special thanks to all the staff! Seriously from the front desk to the cleaning staff to the breakfast staff every person working here is so sweet, and knows your name so makes a very personal experience. Looking forward to coming back!

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Everything was perfect!

    Sanur House is an exceptionally well run small hotel in Sanur. It is located on a quiet street, 100 metres from a busier commercial street with shops of all kinds, ATMs, Indonesian Warungs, international restaurants and plenty of coffee shops. Sanur House itself has a number of rooms in the main complex as well as private individual cottages spaced out throughout the lovely, beautifully maintained gardens. There is a very nice pool with plenty of beach lounges and shade umbrellas. The breakfasts are amazing, with a buffet style variety of local and "western" offerings. You can also order eggs from the kitchen if you wish. They do offer a number of very tasty items from the lunch menu if you choose to eat in. Sanur House has now set up a very nice spa with a range of treatments - I got a 60 minute deep tissue massage and my wife got a foot reflexology treatment. Both were fantastic and fairly priced. Of course, a highlight of staying at Sanur House are the wonderful people who work there and are so kind and helpful!

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Excellent hotel in Sanur!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Very clean accommodation with a magnificent bed, excellent breakfast, super friendly staff, good swimming pool, excellent service. Anything we could wish for after some basic homestays. Thumbs up for Sanur House!

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff are beautiful and so friendly. The gardens are immaculate and were perfect for our 10 month old son to crawl around. The breakfast was 10/10, such a delicious spread and presented so beautifully. We loved our stay at sanur house.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Please stop people reserving the day beds , apart from that all was good 👍
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I only have one complaint about this property and it's very similar to the last review from previous stay... " It would be good to have some more sun beds around the pool , enough for all guests" Now here's what really annoyed me and will maybe put us off staying again in the future , it's the entitled people who before breakfast leave their belongings on the one double day bed ( and the single ones at times ) then leave for a couple of hours or longer reserving the loungers , I think it's the height of rudeness! And when I mentioned to the staff they don't seem to care not wanting to upset those mentioned , I think that if people leave their belongings on a chair to reserve it and leave the property the staff should remove the items! An old Australian couple did this when we were there and I feel it's very unaustralian!

    2nd time staying here so we do like the place, the staff are lovely as are the beautiful gardens . Very nice breakfast with some healthy options. Good air con in the room and the property has a nice pool too.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Warm stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room upstairs with toddler and baby quite difficult to access. The tiles around the pool are quite loose and the hard stone wall inside the pool bears danger to hurt oneself

    Stylish interior and friendly staff and great breakfast buffet

    Stayed in July 2025

  • Reviewed: 18 August 2025

    10
    Lovely Balines style hotel in a quiet location.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not a lot I didn’t like. We keep coming back to Sanur House.

    Staff so friendly and welcoming. Quiet location.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Stayed twice in 2 weeks , stayed in 3 different room types. Staff were so welcoming to see me return for my second stay
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Great spot to stay in Sanur for a great price. Lovely staff, very peaceful and relaxing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Great place to stay off the main road so nice and quiet and short walk to the road for shopping and food. The pool area is lovely, in the middle of the property, small but really lovely and nice place to chat with other guests as there are only several rooms. Breakfast was great, fresh and plenty and in a lovely outdoor dining room beside the pool. The staff are wonderful, friendly and helpful. We had a few massages here in a lovely massage space upstairs, really good. We had a basic room, but it was a good size, very clean and comfy. Large jug of water in your room which is so handy to refill your bottles. So take your own reusable drink bottle so you don’t need to drink out of plastic ones. The beach is about a 10 min easy walk, across the main road, easy to cross, and down a lane to the beach front and walkway which goes both north towards the mall, a short walk and sth Sanur to local beach eateries, about 15 mins. You can swim there too, plus there’s small local shopping around there. We ate everywhere local and all the food was great. There’s also a really good warung, Lila, 1 min from Sanur house we recommend, great food and atmosphere. Delicious. Also we arranged a driver thro Sanur house to the Sanur harbour to catch a fast boat to Gili islands. The driver was fantastic, helpful and knowledgeable, and we used him again later when we returned for pick up etc. His name was Dewa so if you need a ride etc, ask for him as he was great.

    Stayed in July 2025

  • Reviewed: 17 August 2025

    10
    Beautifull place in Sanur, with care and attention to details
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing about the place itself. Its was our 3nd time on Bali. In 2013 there were yearly 3 million visitors., in 2019 almost 7 million and for 2025 its about 18 million. For us - Sanur is a touristic circus with shopping malls and arranged stuff. This is not the Bali as we knew it. We were glad to leave Sanur.

    So much attention to details and service. We got there in the middle if the night but were so welcomed.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Nice little spot, near most things
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Easy location, lovely staff, nice clean space.

    Stayed in July 2025

  • Reviewed: 8 August 2025

    10
    Felt like home
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 10 nights
    • Submitted via mobile

    Nothing not to like.

    It wasn’t too big. The staff were all really nice and helpful. They provided a great breakfast with good quality.

    Stayed in July 2025

  • Reviewed: 6 August 2025

    10
    We will be back.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Enjoyed everything about this villa.

    Breakfast was beautiful. Fresh produce and good selection. Staff were super friendly and very helpful. Pool was very clean and garden was stunning.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Perfect location, lovely rooms and pool, wonderful staff
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Almost everything !

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    We loved everything , from the first ti the last step to this beautiful house. Sweet and kind receptionists/stuff, amazing breakfast, clean and súper relax time at the pool

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Very relaxing, comfortable & enjoyable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The traditional style rooms, the privacy & relaxing garden & pool area.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    The Hidden Gem of Sanur
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 5 nights

    Sanur house have nailed it

    Sanur House do everything well The staff are like a small family group and exceed on all levels Even the smallest details are looked after and now have a masseur on site for that must have massage Breakfast is great around the pool and again a smiling face always recieved The gardens are also beautiful to stroll through

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    We finished up a three week holiday in Java/Bali/Flores and needed a place close to the airport. This was perfec
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quiet, clean, good location.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Paradise.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Not the fault of Sanur House, but beach access is tricky as large hotels block access.

    Beautiful grounds. Wonderful garden. Swimming pool. Great staff. Great breakfasts. Can borrow bicycles.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    10
    Excellent value for many in a cosy place sorriended by lovely bars and restaurants!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It is not by the beach but easy to access! For us it wasn’t a problem.

    Hi! We stayed in a one bedroom villa and it was perfect for us - we are a couple travelling with our kids, 3 and 1 year old. Simple facilities but incredibly comfortable. Spotless clean to say the least, every morning by the time we came back from breakfast the room had already been thoroughly cleaned! The common areas are lovely and well kept, and the pool small but inviting :) menu at the bar for lunch and dinner short but excellent price and quality! Staff were simply marvellous 🤩 only a short walk from ICON Bali shopping center woth beach access and all facilities. I’d definitely recommend!

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Fantastic oasis in Sunur
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Walls and doors are a little thin. So could hear other people coming and going, but not that it disturbed us that much.

    Fantastic hotel with great attention to detail. The location is close to some lovely restaurants, the main shopping street and the beach. We could walk everywhere.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 10 nights
    • Submitted via mobile

    There's nothing I didn't like, it was very nice which made my holiday very pleasant. I also had a free half hour massage as i was quite stressed when I arrived not being able to contact friends on my phone to say I had arrived safely.

    The staff were so helpful especially when I was unwell, they organised for me to visit a doctor & also a taxi to and from the clinic.

    Stayed in June 2025

  • Reviewed: 7 July 2025

    10
    Our home away from home ♥️
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 19 nights
    • Submitted via mobile

    -

    We have been coming to the place for almost 30 years, it’s our home away from home and we love it. The staff is so nice and friendly, the food is great, and the garden is simply amazing ! Thank you so much for a great stay, we will be back again as soon as possible !

    Stayed in April 2025

  • Reviewed: 6 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Nothing, but would have been more convenient to have had a hairdryer in the room.

    It was a very relaxing place to stay, close to amenities but off the main road. The gardens were beautifully maintained and the staff were friendly and professional. The breakfasts and the outdoor eating place were a wonderful start to the day.

    Stayed in July 2025

Showing 1 – 25

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