no bathtub , and for some reason, the heater in the AC never works, for someone who're sensitive to cold, even when turned off, the room is still quite cold actually.

I always stay at pullman Central park every time I visit Jakarta just because how convenient it is. Located next to central Park mall and close to Taman Anggrek mall, so many option for FnB places to try, both distance to CGK airport and central jakarta is also not bad. I always admire the attentiveness of the staff especially during the breakfast time.

Stayed in August 2025

1. One of the pillow too big like double the size of another pillow. Difficult to sleep 2. No sliding doors facing the toilet and shower rooms 3. Facing condominium too close

Location, next to shopping mall

Stayed in August 2025

Clean room, just right beside central park where food and shopping are easy

Stayed in July 2025

Always traffic jam around central park. One day we found a giant safety pin randomly stuck to the wall, very odd. Weird room arrangement with shower creating an awkward space right next to the entrance door. It's a short hike to the swimming pool from the gym entrance at level one. Aircon temperature seems to be preset. We couldn't change it, and it got fairly cold at night. Could only change fan speed.

Easy mall access, plenty of silver bird taxis waiting outside. Pillow menu.

Stayed in July 2025

The beds are too high. Not easy to get on and out of bed. If there are 2 pax in the room, there shouild be 2 chairs insead of just one. Comfortable chair would be great. With one chair, the other guest has to sit on the bed.

Staff changed the room from two single to king size as the bed is slightly lower. The staff went all the way to ensure we are comfortable - arrange for viewing of the room before arranging for porter to help move the luggage to new room.

Stayed in July 2025

N/A

Great location

Stayed in July 2025

The hot water is weak.

The room is clean and comfortable.

Stayed in July 2025

Cigarette smell can be detected in the Hallway (stayed in 5th floor).

excellent service from front desk, bellman to concierge. Nice room and very clean.

Stayed in July 2025

The breakfast

The location and activity

Stayed in July 2025

—

Food was great, friendly staff

Stayed in June 2025

During my stay from 14 - 17 June 2025 I was busy with my all friends and was entertain for breakfast every morning in various Chinese restaurants. I didn't take any breakfast in the hotel during my stay but was surprised to see billing for breakfast and other charges. I believe this is a system problem, under normal condition when checking out all signed bills is collated with signed slips for final bill. This problem is still outstanding, and my deposit was still on hold.

Stayed in June 2025

There was one part that didn’t quite meet expectations: Upon check-in, my husband and I were offered a welcome drink at the bar by the friendly and professional receptionist. Unfortunately, the attitude of the bartender was quite the opposite. Unlike the other staff who were warm and courteous, the bartender seemed disinterested and unwelcoming, barely acknowledging us, with a poker face that felt out of place in an otherwise service-oriented hotel. I don’t expect over-the-top cheerfulness, but a basic level of courtesy and professionalism would go a long way in making guests feel respected.

I had a wonderful stay at Pullman Central Park Jakarta. The location is very strategic, and it is not too far from the airport, making getting around really convenient. The room was clean, comfortable, and nicely appointed. A lovely surprise awaited us when we arrived: a welcome tray of assorted sweets, which was a thoughtful touch! Breakfast was superb, with a wide variety of options. I especially appreciated the generous selection of Indonesian dishes, as well as a good mix of international cuisine.

Stayed in May 2025

Nothing really

The hotel staff were very helpful and professional.

Stayed in June 2025

All good

Great vibe, excellent location (attached to mall), bright room with quality furnishings, linen and towels. Art-theme throughout. Best hotel breakfast in Jakarta and I've stayed in many hotels there. Friendly, smiley staff. Very well managed.

Stayed in April 2025

Location is good - right above the shopping mall and near to west business district. Breakfast is perfect.

Stayed in April 2025

Not exactly value for money

Location was excellent

Stayed in May 2025

Bit of mould in the shower, drawer is crumbling down, lot of leaves in the swimming pool so water is a bit murky.

Location and connectivity to the mall.

Stayed in May 2025

The glass panel at toilet

Clean

Stayed in April 2025

Breakfast

Stayed in May 2025

Bed felt like bricks. Too hard. I thought i was in Ibis.

Staff. Polite and hospitable.

Stayed in May 2025

Everything was excellent .

Stayed in April 2025

Beer selection at the Club Lounge could be better, only had Bintang.

Part of Accor group, built into large shopping mall that had excellent shopping. The onsite restaurant and bars were great and we enjoyed the spa.

Stayed in April 2025

Noisy cafe

Location

Stayed in February 2025

Everything was good would stay again

I only stayed one night so not enough time to have breakfast or eat lunch However the staff were very friendly and offered me a later check out for 1 hr at no charge that was appreciated The bed was comfortable and the shower was great. A contemporary room design but I liked the openness of the layout and the hotel has a great lobby with very interesting art.

Stayed in March 2025