Road noise

The hotel is small which makes it feel more personable. I stayed for 10 days and felt like family by the end. The staff were friendly, obliging and extremely attentive. Location was good for access to central Ubud. Hotel was clean and food was great. Lovely pool area. If you don't like traffic noise, not so good. It is on one of the main roads. I wore my custom made earplugs. 😊 Plenty of eateries around, too.

Stayed in August 2025

A small boutique hotel with the most beautiful staff. Pool, Food and room were so nice. Day spa was superb..some of the best massages I’ve ever had in Bali

Stayed in August 2025

Nothing to do with hotel facilities but the location is very crowded in high season. Ubud is not always a wow experience

Fabulous hotel with a great staff and facilities like massage room and pool

Stayed in August 2025

Orange Juice.

Very close to the city center. Excellent staff!

Stayed in August 2025

Maybe it was a coincidence but we both felt a bit sick after breakfast. They are renovating the restaurant which is under construction.

The room was very spacious and comfortable. You need to take a walk to arrive to the main center, you can walk 15-20 minutes.

Stayed in August 2025

Moldy room

Good location Kind staff

Stayed in August 2025

Staff were so welcoming and accommodating as we have to book in other hotel last minute due to not being able to get to Gili T due to the weather conditions. We offered welcome drinks, foot wash and a flower behind the ear on arrival. They showed us around the hotel and we received a complimentary breakfast too which was amazing. The pool area was outside our door which was great access. The room and the bathroom were amazing, could not fault it. They were also very accommodating as our excursion overran and we needed to check out so they provided us with an extra hour for checking out which was amazing of them to do. And at the end of our stay, we were given a departure drink. I only have positive comments for this amazing hotel and I would highly recommend it to anyone.

Stayed in August 2025

Honestly, I enjoyed everything about this place. The food was delicious, reasonably priced, and served in generous portions. When we asked for vegetarian or vegan options, they were happy to accommodate. The staff were incredibly friendly, always smiling in a way that felt genuine, not forced. They were also very helpful, sharing great tips on things to do in Bali and Ubud, as well as where and how to travel. The massage we tried was excellent, and the yoga session was both interesting and beginner-friendly—perfect for us since we’d never done it before. The pool was clean, refreshing, and a great place to relax.

Stayed in August 2025

Beautiful rooms Lovely lounge area & pool

Stayed in August 2025

Location of hotel was just on the outskirts of Ubud, but close enough to walk to shops/restaurants/attractions. We arrived at 10pm to a very warm welcome, and throughout the visit everyone was very pleasant and accommodating. Due to there being building works, which did not disturb us, the team insisted we had our breakfast at our villa, which was brought to us every morning at no extra cost. We enjoyed a great cooking class, and got to enjoy the food we made afterwards which was lovely. The staff arranged for a driver to take us on a trip for half a day to see various highlights of Bali’s surrounding sights, which only cost around £40 for the morning. The property is a beautiful haven amongst the madness of Ubud. Special thanks to Diah and Fitri who were very helpful during our stay.

Stayed in August 2025

The Hotel is currently doing a large restaurant refurbishment which we were only Informed of on arrival. If you have breakfast after 8am it’s too noisy to sit in the temporary set up.

A beautiful boutique hotel and all the staff are amazing. In particular Fitri couldn’t do enough to help and was so kind, Wahtu behind the bar was an excellent young man.

Stayed in July 2025

A wonderful stay in a beautiful place, but what truly made it unforgettable was the staff. Genuinely the kindest and most welcoming people we have ever met – they made us feel cared for from the moment we arrived. Would return in a heartbeat! Very convienent location in Ubud.

Stayed in July 2025

Breakfast should be buffet,it would be better. Also the water in the pool was also cold, should be more warm.

Nice rooms, very clean. They have a la carte breakfast, you must choose a few options. The staff were very friendly.

Stayed in July 2025

Nothing.

Kind and helpful staff, delicious breakfast and dinner, nice, clean hotel. We'd definitely come back here again.

Stayed in July 2025

I wish there was seating on the upper level terraces. I didn't get the room I expected and would prefer a room with a balcony. I found the room to be dark and removed from the rest of the heart of the property, so the value for the money wasn't exactly what I would go for again. The rooms and surrounding areas should also be treated for ants.

The property is beautiful! The staff was amazing and personalized every detail. The food was so good and far exceeded my expectations. I loved the beds and the stone tub in the room right next to the window for night baths. The rooftop terrance was surreal to watch the morning sunrise (perfect for early morning jetlag).

Stayed in July 2025

Nothing! Everything is fantastic.

We loved everything about our stay at Purana. Every detail is considered and the staff go above and beyond every day to make your stay as comfortable as possible. We ate quite a number of times at the restaurant and the food was amazing and the massages at the spa very relaxing! We had a fantastic holiday and hope to be back again soon!

Stayed in July 2025

Lovely clean hotel with a gorgeous pool. They also gave us a drinks voucher on arrival and a "bedtime story" under the door every night, which was a nice touch!

Stayed in July 2025

The property exceeded our expectations. It was one of the best-designed hotel rooms I’ve stayed in for a long time. Considering the high humidity, they even provided a dehumidifier in addition to the air conditioning, which was a thoughtful touch. We enjoyed the special honeymoon decorations and took advantage of the spa services, both of which were wonderful. The staff’s attention and the quality of service were outstanding. After a long and busy day exploring Ubud, coming back to the hotel and relaxing by the pool was simply perfect.

Stayed in July 2025

Nothing

Small boutique hotel which oozes class, style and comfort. Two night stay in room 613 which has direct access to pool. Breakfast can be taken in the restaurant or on your patio at no extra charge. Beautiful spa with excellent prices. Staff were amazing.

Stayed in July 2025

Staff was amazing, especially Pudri made our stay very special

Stayed in April 2025

Breakfast is excellent

Stayed in June 2025

Nothing

We stayed here for 3 nights and really enjoyed it. The room, pool and eating area was very clean and the staff were very friendly and approachable. I can not say one negative comment about this stay, it was perfect.

Stayed in April 2025

The complimentary breakfast was great. The staff were very pleasant. We would highly recommend!

Stayed in June 2025

Not much choice of food for dinner,but this is just my preferences..I’m more to healthy food They have traditional

Staff very friendly,literally all the time ready to help ,spa upstairs,very convenient Good ladies work there ,it’s beautiful inside Rooms big ,humidity,but they have humidifier Clean very good If I come back to ubud I will Stay there

Stayed in June 2025