The walls were rather thin and they know it. They provided earplugs in the rooms. The mofas were loud and there was a freaking rooster whose inner clock was wrong. We heard our neighbor at night banging doors and discussing.

The location was perfect for all our excursions. Breakfast was diverse and the staff were outstanding and courteous.

Stayed in August 2025

Pure luxury. Outstanding stuff. But outside Ubud center. And that's exactly what you want if you need to relax. Thank you!

Stayed in August 2025

Nothing, everything was perfect.

I am not afraid saying that this is one of the best hotel I have ever been. Everything was perfect starting from the staff, they are gentle, nice, and always available to help you. Rooms are big and the 2 pools they have are very nice and "invite" people dive into those waters. Location is close to Ubud centrum and it is an oasi in the middle of the traffic jam (for those who have been there, they know what I am talking about) and it is very quite and silent. Food is delicious, every dish is express since they cook right after the order. I suggest the guests to have a relaxing dinner at their restaurant since it is very very good. Congrats to the staff!

Stayed in August 2025

The hotel is located off the busy street - 15-20 mins walk from the nearest restaurant… still good value for money and there was no noise.

Very happy with the facilities on offer. Staff were friendly and accommodated our needs and extra requests (single beds, earlier breakfast, luggage storage, taxis etc).

Stayed in August 2025

As somebody mentioned in other reviews there’s a cock nearby singing often at early morning, but you’ll find earplugs in your room as soon as you arrive

The hotel is located at walking distance (20-30 minutes) from the main attractions in Ubud (monkey forest, Ubud Palace). Rooms are wide, comfortable and they are cleaned every day as well as towels regularly changed. Breakfast is not buffet but is abundant and good, with possibility to have a to go box for early excursions. The restaurant offers good quality meals and is open also for lunch and dinner. The staff are very friendly

Stayed in August 2025

I can say that there was almost nothing I didn't like.

The chef and the bathroom. Probably the best chef in Ubud works here. :) The bathroom is excellent for a hotel in this segment.

Stayed in July 2025

Location is out of town.

Excellent staff. The rooms are lovely. Great hot shower and very comfortable bed. They sorted out the scooter hire very fast and efficient.

Stayed in July 2025

Nothing

The staff were so nice and helpful the full time we were there. They would always check in with us and see if we needed anything. They honestly couldn’t have been nicer. The room was clean and had everything we needed. We really enjoyed the room and facilities in the hotel. We ate in the hotel quite a few times for breakfast, lunch and dinner as well as ordering beers and cocktails. The food was lovely and fresh hence why we kept wanting to eat here. Thank you so much we really enjoyed our time in Ubud. It was our first time in Bali coming all the way from Scotland and I would recommend this hotel to anyone.

Stayed in July 2025

To make orders to the restaurant you always have to go there which sometimes when you want to be lazy can be annoying. I would rather have another way direct communication like a WhatsApp or call.

The location setup was great. Really live to have my breakfast at the room balcony in front of the swimming. Arrangements like massages were well organized. Staff was also really helpful with all kind of information, and always smiling.

Stayed in June 2025

There was just one thing that I can think of : the lightning could be better, at least in the bathroom. I would not recommend this place for romantic couples, since there is little privacy due to other guests walking by our room all the time. We did not mind, but some might find it annoying.

We liked everything about this place,in particular the cozy atmosphere, the garden and a lot of greenery. Our room was clean, spacious, with big and comfortable bed. Swimming pool was just in front of our room, very accessible, and it was really nice swimming in the evenings for cooling down and relaxation. Breakfast was good, with some standard options (pancakes, eggs, fruit etc). We also had dinner a few times which was ok, but after soeme days the menu can become repetitive. The place is kind of hidden, tucked away from the main road, which was busy especially in the mornings and afternoons. The location is not central, but the main attractions can be reached by walking, although sidewalks are quite ruined and there is a lot of noise and dust due to the traffic. We preffered taxi to reach the Ubud center, but sometimes it took quite long due to heavily congested roads (despite relatively short distance.). Nevertheless I would recommend the location, as entering Puri Andong Villa had a healing effect after experiencing crazy Ubud traffic, crowds and noise everywhere... There are a lot of souvenir shops along the main road selling items at much lower prices than in the center or Ubud market. Staff was very helpfull and efficient.

Stayed in June 2025

Strong noxious smell coming from toilet room had to leave the light on all night to keep the fan on. Would be concerned about fumes.

Gorgeous room and bed very comfortable.

Stayed in June 2025

nothing

Everything! We received a very warm welcome from Septia and the entire reception staff. Once inside the hotel, there was no street noise; it was a complete oasis. The evening of our arrival, we dined at the hotel restaurant. The authentic local cuisine was truly exquisite! I can't wait to return for our next visit :)

Stayed in June 2025

Very good staff, very helpful, comfortable

Stayed in June 2025

Nothing

Very nice villa, clean and comfortable. Close to the main attractions. The breakfast is tasty, even though a little bit limited. The staff is very nice. The swimingpull is beautifull. Definitely would come again.

Stayed in June 2025

The location and the staff were perfect!

Stayed in June 2025

Everything about this property is very nice. Very clean, staff is friendly. Overall a very good stay.

Stayed in June 2025

The reviews were very misleading about the location definitely not a walking distance to anything. The location wasn’t convenient to the center neither to the attraction places. Had to order grab bike to every single place and no cars will arrive due to the traffic. One time 3 cars orders cancelled on me.

Its very clean and definitely the staff are super helpful and friendly. Easy to communicate with and they were very tentative. The TV is smart TV 👍🏼👍🏼👍🏼. if you are light sleepers like me the roaster kept waking me up every single morning.

Stayed in June 2025

The humidity of the walls (and because of that the room had the smell of moist). It is the case of many rooms.

Everything was good except one thing (cf the didn't like part).The pool is really great. The food of the restaurant could be better considering the price. Great location, 10 min walking from the main street. I think that the rooms could really use some maintenance especially for plumbing issues to solve the humidity issue. The staff is really helpful and cheerful. I would stay again in a room none humid.

Stayed in May 2025

N/A

Clean room and facilities as well as fantastic food from the hotel restaurant. They have a good selection of dishes from around the world as well as traditiona Balinese food. The staff were friendly and helpful, especially Septia who helped us with any questions and queries we had. Overall it was a great experience!

Stayed in April 2025

Great facilities and service, very friendly staff Next to a busy street with nice shops (though rooms are quiet); not too far from Ubud’s city center

Stayed in May 2025

We always found daily new moskitos in the bathroom, they could somehow enter from outside :(

Breakfast was really great. we also tried the restaurant twice for dinner and it was really awesome!

Stayed in May 2025

Nothing it was amazing

Beautiful place to stay... with a pool right infront or our room.. Lovely breakfast and very nice staff, they explain everything on arrival. Would recommend to others +++

Stayed in April 2025

Traffic in UBUD is a nightmare.

Nice place. Fairly close to everything.

Stayed in April 2025

It’s a tiny bit out which is nice for any activity you are doing north from Ubud or just hanging around. It’s a 25 min walk to the main area of Ubud but the road can be a little treacherous with broken tiles and drain covers.

Such a great stay. Place was spotless, restaurant was really nice and the staff were incredibly friendly. Provided earplugs but honestly didn’t notice much noise at all. Daily cleaning of room, free water bottle and towels refreshed.

Stayed in April 2025