no towels, no drinking water in the rooms and the water cooler ran out and had to wait a day or so for drinking water,

location

Stayed in August 2025

Old room

Linen very old, staff nice.

Stayed in August 2025

The sheets weren't clean. A lot of stains. The bathroom was flooded every time we went for shower need more than an hour to wait until all water went down on the drain.

The location is perfect

Stayed in July 2025

No fridge or safe in the room. A lot of other guests returning to rooms at 2.00am-3.00am and talking loudly. Reception is manned 24 hours , they could request guests to refrain from talking until in their room at such late hours.

Location is OK, room was OK (request ground floor room they are cleaner). Staff friendly

Stayed in August 2025

Great location, reasonably priced.

Stayed in August 2025

No wifi in room. Tv didn’t work. Shower drain clogged, flooded room. Property needs maintenance.

Location very good. Staff very kind. Near mall, good food, massage, currency exchange and other services. Near ferry & beach.

Stayed in August 2025

I feel like, this will only be good for someone seeking an overnight stay otherwise, if you're staying longer, I don't really recommend it. But let me share some points here, - the rooms follow very old design (not bad, it's actually good. Somehow shows culture and history) - the bathroom feels unclean - the initial room I got which I think was room #12, the Air conditioning in there wasn't working well. The next day, I talked to the staffs and they did transfer me to another room (#11) and it was perfect for me at least.. better than my initial room. - I like that they seem to provide daily change of towels - a room with 2 single beds is perfect for me as a solo traveller coz 1 bed is for sleeping and 1 bed is like my rest bed that I could sit on or lay down in a while when I'm resting for a bit. - the place though is beautiful with a pool in it. - just overall vibes and really close to everything else but I might look for another hotel if I were to comeback in Sanur. - still, an okay choice for the amount you pay for.

I like the location for this because it's close to everything.

Stayed in June 2025

- Bad cleanliness - Have bugs sometimes (There was even a big dead bug near the pool - Weird room service arrangement, sometimes they provide room necessities but sometimes don’t. - The room has a TV but clearly broken. I would like them to provide some towels rather than that.

- Cheap price - Convenient location

Stayed in June 2025

Unfortunately, I got a room next to the pool... It was noisy! The guests from Italy were very noisy at night. First, one of them came in and started talking loudly on the phone at night. Then a couple of other Italians came in and started talking about something. People, don't you think that the soundproofing in these places is poor and that others want to sleep at night instead of listening to you? When I made a remark, they told me that it was a shared space. But what about when people want to sleep at night?

The staff tried to be helpful.

Stayed in June 2025

I stayed there for one week. I would say the value is not good and i cannot recommend it. Pros: Staff was great Quiet place Pool TV AC Cons: Totally moldy bathroom - smell was almost unbearable and i am used to low standard No electric plug by the nightstand Mostly because there was no air flow in the room so the room was totally moldy and smelly i cannot recommend this hotel. Now i live in homestay just behind the corner and it is much better and cheaper.

Stayed in June 2025

Cleaning has a lot of room for improvement

The location and amenities are okay

Stayed in May 2025

As above

No WiFi at all, pool was like swimming in a sess pit, even when I asked if it would be cleaned , water from sink and shower was black dirt, full of grit

Stayed in August 2025

Nothing

Nice cozy environment.

Stayed in July 2025

No restaurant

Older hotel, but clean, value for money and excellent location.

Stayed in August 2025

Room needs a fridge, kettle, bath mat for floor

Location is good.

Stayed in August 2025

Upon arrival check in was very confusing, we booked 3 rooms, and it was just confusing all round. We were told the pool was closed for some maintenance, we had no towels and they wouldn't give us any towels for beach. When the pool finally was working 2 days later we had to basically barter for more towels. They said they don't give you towel for the pool they are for other guests. We managed to wrangle 3 extra towels for 5 people. Staff have very limited English, when I asked one girl for towels she showed me her phone (some kind of translation) which said the breakfast doesn't come until 12pm??? No hot water in the shower, by the 2nd day the water only trickled out of the shower, making it hard to even get wet. We complained that the light above the sink didn't work and we were told they don't use those lights, so we had to do everything basically in the dark.

The room was Ok with a large bed and small fridge, no safe.

Stayed in August 2025

Toilet flush needs attention, water d Kept running.

Staff friendly, close to many eating options. Close walking to beach. Clean. Good air con, good WiFi, hot walk can be too hot.

Stayed in August 2025

Hotel was so dirty we left immediately.

Nothing, location would be perfect if we would stay.

Stayed in August 2025

No body wash in the shower, no towels in the room

Good spot

Stayed in July 2025

Beds were worn with stains

Very good price, close to local businesses

Stayed in August 2025

Mould in bathroom Ventilation fan hanging out plus mould No soap in bathroom

The bed

Stayed in August 2025

Convenient location

Stayed in July 2025

I'm not demanding, I can stay in regular places, but wthis was the worst expirience in accomodation matters. There was a mouse in my room, I killed a big cockroach, there were mosquitos and very likely bedbugs, the bed sheets don't look clean, they were not providing towels at least you ask for them, even though they were also not 100% clean. One night the mouse took one bracelet I let in the table, I never recover that bracelet. As they didn't have towel, once cleaning my room they took my personal towel, at the end at least I could recover it. Really sad.

The staff was kind.

Stayed in July 2025

The place didn't have towels, no soap, no cleaning paper, I had to ask for them. The wi-fi was really poor, I had to take a call in the swimming pool. At the end the helped me to change the room.

The stuff was kind. They helped me when I need it to change the room because no wi-fi.

Stayed in July 2025