Reviews of Sans Vibes Puri Mango Hotel Sanur 2 stars

That when we arrived I was told that I hadn't booked a twin room and when I showed poof they told me they didn't have a twin available. When we changed rooms there was fesh blood on the the bedding

No WiFi at all, pool was like swimming in a sess pit, even when I asked if it would be cleaned , water from sink and shower was black dirt, full of grit

As above

Nice cozy environment.

Nothing

Older hotel, but clean, value for money and excellent location.

No restaurant

Location is good.

Room needs a fridge, kettle, bath mat for floor

The room was Ok with a large bed and small fridge, no safe.

Upon arrival check in was very confusing, we booked 3 rooms, and it was just confusing all round. We were told the pool was closed for some maintenance, we had no towels and they wouldn't give us any towels for beach. When the pool finally was working 2 days later we had to basically barter for more towels. They said they don't give you towel for the pool they are for other guests. We managed to wrangle 3 extra towels for 5 people. Staff have very limited English, when I asked one girl for towels she showed me her phone (some kind of translation) which said the breakfast doesn't come until 12pm??? No hot water in the shower, by the 2nd day the water only trickled out of the shower, making it hard to even get wet. We complained that the light above the sink didn't work and we were told they don't use those lights, so we had to do everything basically in the dark.

location

no towels, no drinking water in the rooms and the water cooler ran out and had to wait a day or so for drinking water,

Staff friendly, close to many eating options. Close walking to beach. Clean. Good air con, good WiFi, hot walk can be too hot.

Toilet flush needs attention, water d Kept running.

Nothing, location would be perfect if we would stay.

Hotel was so dirty we left immediately.

Linen very old, staff nice.

Old room

The location is perfect

The sheets weren't clean. A lot of stains. The bathroom was flooded every time we went for shower need more than an hour to wait until all water went down on the drain.

Good spot

No body wash in the shower, no towels in the room

Location is OK, room was OK (request ground floor room they are cleaner). Staff friendly

No fridge or safe in the room. A lot of other guests returning to rooms at 2.00am-3.00am and talking loudly. Reception is manned 24 hours , they could request guests to refrain from talking until in their room at such late hours.

Great location, reasonably priced.

Very good price, close to local businesses

Beds were worn with stains

Location very good. Staff very kind. Near mall, good food, massage, currency exchange and other services. Near ferry & beach.

No wifi in room. Tv didn’t work. Shower drain clogged, flooded room. Property needs maintenance.

The bed

Mould in bathroom Ventilation fan hanging out plus mould No soap in bathroom

Convenient location

The staff was kind.

I'm not demanding, I can stay in regular places, but wthis was the worst expirience in accomodation matters. There was a mouse in my room, I killed a big cockroach, there were mosquitos and very likely bedbugs, the bed sheets don't look clean, they were not providing towels at least you ask for them, even though they were also not 100% clean. One night the mouse took one bracelet I let in the table, I never recover that bracelet. As they didn't have towel, once cleaning my room they took my personal towel, at the end at least I could recover it. Really sad.

The stuff was kind. They helped me when I need it to change the room because no wi-fi.

The place didn't have towels, no soap, no cleaning paper, I had to ask for them. The wi-fi was really poor, I had to take a call in the swimming pool. At the end the helped me to change the room.