Reviews of Radisson Lampung Kedaton 4 stars
Jl. Teuku Umar-Sultan, Agung No. 1, Bandar Lampung, 35132 Bandar Lampung, Indonesia
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe hotel exceeded my expectations
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewall good
all is good so.
Dear Viet Ha, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
Dear Viet Ha, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewOverall cleanliness of public spaces and in-room, comfortable bed and pillows, overall amenities, staff responsiveness to guests needs, proximity to a mall
Sound proofing
Dear Mr. Pandu, We are delighted to hear that you were pleased with the overall cleanliness of our public areas and guest rooms, as well as the comfort of our beds and pillows. It's also great to know that our amenities, staff responsiveness, and convenient location near the mall contributed positively to your stay. We appreciate your mention of soundproofing, and we will certainly take this into consideration as we continuously strive to improve our guest experience. We hope to welcome you back again soon for another comfortable and enjoyable stay. Best regards, Frank Mayland General Manager
Dear Mr. Pandu, We are delighted to hear that you were pleased with the overall cleanliness of our public areas and guest rooms, as well as the comfort of our beds and pillows. It's also great to know that our amenities, staff respons… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewOverall my stay was a great experience. The check in was smooth and the environment is clean, peaceful and security conscious. The security guards and staff quickly recognizes in-mates. The internet was good, food was delicious and there was a variety food to choose from. Felt like home from away.
Dear Valued Guest, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
Dear Valued Guest, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our gue… Show more
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewLocation
Dear Mr. Ivan, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
Dear Mr. Ivan, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.… Show more
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewLocation
Dear Mr. Ivan, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
Dear Mr. Ivan, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was good and the gym was ideal
The staff seem to treat the foreigners better than the locals
Dear Mr. Mustafa, Thank you for taking the time to share your feedback. We are glad to hear you enjoyed our gym facilities, your positive comments are truly appreciated. Please allow us to clarify that we are committed to providing the same warm and respectful service to all of our guests, regardless of nationality or background. Everyone is equally welcome in our hotel, and we strive to ensure that each guest feels valued and cared for. We appreciate your feedback and will continue to train our team to uphold our service standards consistently. We hope to have the opportunity to welcome you back and provide an even better experience. Best Regards, Frank Mayland General Manager
Dear Mr. Mustafa, Thank you for taking the time to share your feedback. We are glad to hear you enjoyed our gym facilities, your positive comments are truly appreciated. Please allow us to clarify that we are committed to providing the sam… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLove the convenient, mall just on side. A lots of good food and shopping. Good for teenagers or children's a like. Having hair or nails done, no need taxis.
None
Dear Nurlina, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
Dear Nurlina, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.… Show more
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation was good, on top of Kedaton Mall.
The hotel was noisy, kids were running through the hallways making a lot of noise, the swimmingpool was closed and the airconditioning was freezing at 20 celcius.
Dear Mr. Patrick, Thank you for taking the time to share your feedback. We're glad to hear you appreciated our convenient location above Kedaton Mall. We sincerely apologize for the inconveniences you experienced during your stay. We understand how disruptive noise can be, and we are currently reviewing our policies to ensure a more peaceful environment for all guests. We are also sorry to hear about the swimming pool closure and the air conditioning issue, your comfort is very important to us. Your comments help us improve, and we truly hope to have the opportunity to welcome you back for a better experience in the future. Best Regards, Frank Mayland General Manager
Dear Mr. Patrick, Thank you for taking the time to share your feedback. We're glad to hear you appreciated our convenient location above Kedaton Mall. We sincerely apologize for the inconveniences you experienced during your stay. We… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewLocation is good, comfort and breakfast very good.
Parking area together with Mall Bumi Kedaton some time very full.
Dear Valued Guest, Thank you very much for your kind words about our location, comfort, and breakfast. We are delighted to hear that you enjoyed your stay with us. Regarding the parking area shared with Mall Bumi Kedaton, we apologize for any inconvenience caused when it gets full. Please kindly note that we also offer a valet service to assist with parking for your convenience. We appreciate your understanding and will continue to look for ways to improve the parking experience for our guests. We look forward to welcoming you back on your next visit. Best Regards, Frank Mayland General Manager
Dear Valued Guest, Thank you very much for your kind words about our location, comfort, and breakfast. We are delighted to hear that you enjoyed your stay with us. Regarding the parking area shared with Mall Bumi Kedaton, we apologize fo… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewI went to the wellness clinic twice. Fantastic massages, facials and reflexology. Would thoroughly recommend..
Swimming pool closed. Should have been notified when I booked that it would be closed
Dear Ms. Moya, We are delighted to hear you enjoyed these services and appreciate your recommendation. Regarding the swimming pool, Please kindly note that our swimming pool is closed on a rotational for maintenance. Starting July 7, 2025, the kids’ pool will be closed for three days as part of this schedule. We have placed notifications about this on our online booking platforms and displayed clear signage in the lobby Additionally, during your stay, our adult pool was still open for guest use. We appreciate your understanding and hope to welcome you back for another relaxing visit soon. Warm regards, Frank Mayland General Manager
Dear Ms. Moya, We are delighted to hear you enjoyed these services and appreciate your recommendation. Regarding the swimming pool, Please kindly note that our swimming pool is closed on a rotational for maintenance. Starting July 7, 202… Show more
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewBreakfast was superb. The hotel is connected with a shopping mall.
Dear Fazelah, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
Dear Fazelah, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.… Show more
Reviewed: 6 July 2025 · Stayed in May 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewGreat restaurant and service
Dear Valued Guest, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Frank Mayland General Manager
Dear Valued Guest, Thank you for your review. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our gu… Show more
Reviewed: 15 June 2025 · Stayed in April 2025
Verified review