9.2

Reviews of Raffles Bali 5 stars

Jalan Karang Mas Sejahtera No 1A Jimbaran Bali, 80361 Jimbaran, Indonesia

  • Mariusz

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Our recent stay at Raffles Bali was nothing short of extraordinary. From the moment we arrived, we were welcomed with the kind of warmth and attentiveness that truly defines world-class hospitality. The staff and management went above and beyond to make our experience unforgettable – every detail was taken care of with genuine care and professionalism. The location is absolutely stunning – perched above Jimbaran Bay, the resort offers breathtaking views, lush tropical surroundings, and complete privacy. What made our stay even more remarkable was the exceptional food – every meal was beautifully presented and full of flavor, from breakfast to dinner. The culinary team clearly puts passion and precision into every dish. A special highlight for us were the dinner at Rumari and the In-Villa Barbecue. We also indulged in the spa, which was an incredible experience. The treatments were deeply relaxing, and the setting was tranquil and luxurious. Overall, Raffles Bali offers a rare blend of natural beauty, thoughtful design, and the highest level of service. We left feeling refreshed, deeply cared for, and already dreaming of our return. Highly recommended for anyone looking for a truly special and unforgettable escape

    Property response:

    Dear Mariusz, Thank you for sharing such a heartfelt and detailed review of your recent stay at Raffles Bali. We are truly delighted to know that your experience with us was “nothing short of extraordinary” and that every aspect of your visit from our warm welcome to the thoughtful details throughout your stay, left such a lasting impression. It brings us great joy to hear that you enjoyed our unique location overlooking Jimbaran Bay, as well as the culinary experiences at Rumari, your In-Villa Barbecue, and the care provided by our talented chefs. We are equally pleased that your time at our spa brought you relaxation and tranquillity. Your kind words are a wonderful encouragement to our entire team, who take pride in crafting moments of grace, ease, and genuine connection for our guests. We look forward to welcoming you back to your sanctuary in Bali for another unforgettable escape. Warm regards, Henri Arnulphy General Manager

    Dear Mariusz, Thank you for sharing such a heartfelt and detailed review of your recent stay at Raffles Bali. We are truly delighted to know that your experience with us was “nothing short of extraordinary” and that every aspect of your vi… Show more

    Raffles Bali
    13 August 2025
  • 7.0 Good
    Reem

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review

    staff were very kind, helpful, and attentive throughout my stay, which I truly appreciated.

    Overall, the hotel is decent, but the price is quite high compared to the level of service provided. The restaurant, in particular, is extremely overpriced — I was charged around $190 for a striploin steak, and the service and tax fees added another $53, bringing the total to over $240 for a single dish. Unfortunately, the food was below average in taste and didn’t justify the high cost. While the atmosphere might be appealing to some, the pricing does not match the quality or overall experience.

    Property response:

    Dear Reem, Thank you very much for taking the time to share your thoughts. We are delighted to hear that our team made a positive impression during your stay, and your kind mention of their helpfulness and attentiveness is truly appreciated. We also note your feedback regarding the dining experience. As with all culinary journeys, individual preferences play a large role in how a meal is experienced. At our restaurant, we are committed to using the finest ingredients available—our striploin selection, for example, includes carefully sourced cuts from both Japan and Australia, each celebrated for its unique character and quality. We fully understand that perceptions around taste and value may differ, and your reflections contribute meaningfully to the way we continue to shape our offerings. It would be our pleasure to welcome you back in the future, and we hope to have the opportunity to offer a stay—and a table—that delights in every way. Warm regards, Henri Arnulphy General Manager

    Dear Reem, Thank you very much for taking the time to share your thoughts. We are delighted to hear that our team made a positive impression during your stay, and your kind mention of their helpfulness and attentiveness is truly appreciate… Show more

    Raffles Bali
    28 May 2025
  • Rishabh

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review
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  • Helena

    Reviewed: 14 December 2024 · Stayed in December 2024

    Verified review

    The best service, food and the staff went above and beyond. It exceeded every expectation

    Nothing

    Property response:

    Dear Helena, Thank you so much for your amazing review. We are thrilled to hear that your experience at Raffles Bali exceeded every expectation. Our team takes great pride in providing exceptional service, and we are so glad to know that the staff, food, and overall experience made a lasting impression on you. Your kind words are truly appreciated, and we will be sure to share them with our team. We look forward to welcoming you back to Raffles Bali in the near future for another unforgettable stay. Warm regards, Bernadine Suwarsa Hotel Manager

    Dear Helena, Thank you so much for your amazing review. We are thrilled to hear that your experience at Raffles Bali exceeded every expectation. Our team takes great pride in providing exceptional service, and we are so glad to know that t… Show more

    Raffles Bali
    16 December 2024
  • Abdulaziz

    Reviewed: 18 November 2024 · Stayed in November 2024

    Verified review
  • Luhong

    Reviewed: 19 August 2024 · Stayed in August 2024

    Verified review
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  • Cescilia

    Reviewed: 8 July 2024 · Stayed in July 2024

    Verified review

    The staff was amazing and the grounds were fantastic as well, our villa number 7 had breathtaking views all in all it was amazing. The food is beyond delicious EVERYTHING tastes so delicious.cant wait to go back and can’t forget the spa, our massages were perfect just what we needed.

    Nothing everything met our expectations

    Property response:

    Dear Cescilia, Thank you for taking the time to share your experience at Raffles Bali. We are delighted to hear that you found our staff exceptional and the resort grounds to be fantastic. It is wonderful to know that Villa 7 provided you with breathtaking views, contributing to an amazing stay. We are especially pleased that you enjoyed our culinary offerings. Our culinary team is dedicated to creating delectable dishes, and it is gratifying to hear that you found everything to be delicious. Additionally, we are glad that our spa services, particularly the massages, met your expectations and provided the relaxation you needed. We look forward to the pleasure of welcoming you back to Raffles Bali in the near future. Warm regards, Ricky Utomo Director of PR, Marketing and Communications

    Dear Cescilia, Thank you for taking the time to share your experience at Raffles Bali. We are delighted to hear that you found our staff exceptional and the resort grounds to be fantastic. It is wonderful to know that Villa 7 provided you … Show more

    Raffles Bali
    9 July 2024
  • Daksh

    Reviewed: 25 May 2024 · Stayed in May 2024

    Verified review
  • Viktor

    Reviewed: 17 April 2024 · Stayed in April 2024

    Verified review

    Word can’t describe our feelings about Raffles Bali. A big thank you to Gaby and Seva, they were more than amazing, helpful and kind and also the whole team. The villa is so private and beautiful, so you can really enjoy the amazing view and relax and no one can see you or disturb you. The pool is very big and clean and also infinity. We even didn’t go the main pool. The garden, all facilities in the villa are everything that you need for your incredible holiday. The restaurants and the food are for a Michelin stars - the products that they use are organic, local and very selected. The wagyu,cocktails, desserts, home made ice cream..i can only speak the best for everything. Even the in room dining was full of attention to the smallest detail and the food is different compared to the other restaurant in the resort and very delicious as well. We hope to come back very soon and enjoy the best resort in Bali. Warm greetings to everyone!

    -

    Property response:

    Dear Viktor, Thank you for taking the time to share your outstanding experience at Raffles Bali. We sincerely appreciate your kind words and are delighted to hear that Gaby, Seva, and our entire team provided exceptional service throughout your stay. We are thrilled that you enjoyed the privacy and beauty of our villa, allowing you to fully immerse yourself in the breathtaking views and peaceful surroundings. Our team takes great pride in maintaining our facilities to the highest standards, ensuring that you had a relaxing and enjoyable stay. We are also pleased that you found our culinary offerings to be of Michelin star quality. Using organic and locally sourced ingredients is a key focus for us, and we are delighted that you enjoyed our wagyu, cocktails, desserts, and homemade ice cream. Your compliments on our in-room dining experience and unique menu offerings are truly appreciated. We look forward to welcoming you back to Raffles Bali for another memorable experience. Please do not hesitate to reach out if there is anything else we can assist you with. Warm regards.

    Dear Viktor, Thank you for taking the time to share your outstanding experience at Raffles Bali. We sincerely appreciate your kind words and are delighted to hear that Gaby, Seva, and our entire team provided exceptional service throughout… Show more

    Raffles Bali
    19 April 2024
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  • Sascha

    Reviewed: 24 March 2024 · Stayed in March 2024

    Verified review
  • Ni

    Reviewed: 16 March 2024 · Stayed in February 2024

    Verified review

    This is an amazing stay with my family. We booked panoramic ocean view villa, and luckily get upgraded to presidential villa due to undergoing renovation. The presidential villa is spectacular, and is the biggest villa in the resort. The living room is spacious, so as the outdoor terrace. From the outdoor private pool, we can easily see the Bali airport not far away. The resort is so amazing, that's why we did not even go out during our stay. Our dining experience in Raffles is pleasant, complementary breakfast includes many food and drink options. We had dinner at both Rumari and Loloan, food is simply so good there. We visited the public area when we checked out on the last day. There is an infinity pool, but no many people there, as every villa already has its private pool. The beach is clean and very walkable. This is truly an unforgettable memory at Raffles, Jimbaran. I can't wait to see other Raffles hotels over the world. And I definitely recommend this resort for vacation and wedding venues.

    The only shortcoming that I can think of is the resort does not provide complimentary airport transport, which should be one of the standards for luxury resorts.

    Property response:

    Dear Valued Guest, Thank you for taking the time to share your exceptional experience at Raffles Bali with us! Your recounting of your stay truly paints a picture of luxury and relaxation. It's wonderful to hear that you were upgraded to the presidential villa and that it exceeded your expectations. The spacious living room, expansive outdoor terrace, and private pool with views of the Bali Airport must have been truly breathtaking. It's no surprise that you found the resort so captivating that you chose to spend most of your time there, enjoying the complimentary breakfast and delightful dining experiences at Rumari and Loloan. Exploring the public areas on your last day sounds like the perfect way to wrap up your unforgettable stay, especially with the serene infinity pool and the inviting beach. Your enthusiasm for Raffles Bali is infectious, and we're thrilled to hear that you're eager to explore other Raffles hotels worldwide. With such glowing praise, it's clear that Raffles Bali is not only a remarkable vacation destination but also an exquisite venue for weddings and special events. Thank you for sharing your cherished memories with us, and we eagerly anticipate the opportunity to welcome you back for another unforgettable experience, wherever your travels may take you.

    Dear Valued Guest, Thank you for taking the time to share your exceptional experience at Raffles Bali with us! Your recounting of your stay truly paints a picture of luxury and relaxation. It's wonderful to hear that you were upgraded… Show more

    Raffles Bali
    20 March 2024
  • Saud

    Reviewed: 9 February 2024 · Stayed in January 2024

    Verified review
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  • Abdulla

    Reviewed: 28 November 2023 · Stayed in November 2023

    Verified review

    Location Views Staff especially endah our assistance manager Restaurants especially the dining at the cave experience

    Nothing

    Property response:

    Dear Abdulla, Thank you for sharing your positive feedback on your recent stay at Raffles Bali. We are thrilled to hear that you enjoyed the breathtaking views, exceptional service from our staff, particularly Endah, your Wellbeing Butler. Your commendation will be shared with the entire team, and we appreciate your kind words as they motivate us to maintain the highest standards of service. We are grateful for your choice to stay with us and look forward to welcoming you back for another memorable experience. If you have any additional feedback or suggestions, please feel free to reach out. Thank you again for choosing Raffles Bali. Warm regards, Ricky Utomo Director of Marketing Communications

    Dear Abdulla, Thank you for sharing your positive feedback on your recent stay at Raffles Bali. We are thrilled to hear that you enjoyed the breathtaking views, exceptional service from our staff, particularly Endah, your Wellbeing Butler.… Show more

    Raffles Bali
    20 January 2024
  • Jinsol

    Reviewed: 17 November 2023 · Stayed in November 2023

    Verified review

    A luxury resort for a small number of people All staff kindness and good service

    It's a resort located in nature with bugs

    Property response:

    Dear Jinsol, Thank you for your kind review of Raffles Bali. We are glad that you enjoyed your recent stay at our resort and that our services meet your expectation. We value your review as we strive to provide excellent service for our valued guest. We look forward to welcome you back at Raffles Bali and should you need further assistance, please do not hesitate to let us know. Sincerely, Ricky Utomo Director of Marketing Communications

    Dear Jinsol, Thank you for your kind review of Raffles Bali. We are glad that you enjoyed your recent stay at our resort and that our services meet your expectation. We value your review as we strive to provide excellent service for our va… Show more

    Raffles Bali
    20 November 2023
  • Rana

    Reviewed: 20 October 2023 · Stayed in October 2023

    Verified review

    Everything, and out host Aryanti was great and so much nice

    Everything is perfect, however we wished if the beach more longer and good for swimming

    Property response:

    Dear Nana, Thank you for sharing your experience with us. We are delighted to hear that you found everything to be perfect during your stay at Raffles Bali. Your kind words about our host Aryanti are truly appreciated, and we will be sure to share your compliments with her. We are committed to providing exceptional service to all our guests, and we're thrilled that Aryanti's efforts contributed to your enjoyable experience. Thank you for choosing Raffles Bali, and we look forward to the opportunity to welcome you back for another memorable stay. Best Regards, Ricky Utomo Director of Marketing Communications

    Dear Nana, Thank you for sharing your experience with us. We are delighted to hear that you found everything to be perfect during your stay at Raffles Bali. Your kind words about our host Aryanti are truly appreciated, and we will be sur… Show more

    Raffles Bali
    23 October 2023
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  • Mert

    Reviewed: 9 October 2023 · Stayed in October 2023

    Verified review

    Everything is very good.

    Property response:

    Dear Mert Salih, We sincerely appreciate you taking the time to provide feedback on your recent stay with us. Your opinion is of the utmost importance, and we value your insights. We are pleased to learn that you had an overall positive experience during your time at our hotel, and we would be grateful if you could share more specific details about what aspects you found to be very good. Your feedback helps us understand what we are doing right and where we can continue to improve. At Raffles Bali, we are committed to providing exceptional service and ensuring our guests have a memorable stay. If there are any particular highlights or areas of excellence that stood out to you, please feel free to share them. Your comments can serve as valuable guidance for our team and future guests. Once again, thank you for choosing to stay with us. We look forward to the opportunity to welcome you back, and if there are any preferences or requests you have for your next visit, please do not hesitate to let us know. Sincerely, Ricky Utomo Director of Marketing Communications

    Dear Mert Salih, We sincerely appreciate you taking the time to provide feedback on your recent stay with us. Your opinion is of the utmost importance, and we value your insights. We are pleased to learn that you had an overall positive e… Show more

    Raffles Bali
    10 October 2023
  • Jennifer

    Reviewed: 21 September 2023 · Stayed in September 2023

    Verified review
  • Graziani

    Reviewed: 28 August 2023 · Stayed in August 2023

    Verified review

    Breakfast Rooms Pool Staff The maintenance Overall feel

    The only fault I could find, is that the Spa could of been much better. This hotel deserves to have a good spa. Steam room, sauna etc..

    Property response:

    Dear Graziani, We greatly appreciate your comprehensive feedback regarding your recent experience at Raffles Bali. Your detailed observations are instrumental in our ongoing commitment to provide exceptional guest experiences. We're delighted to know that various aspects of your stay, including breakfast, rooms, pool, and staff, met your expectations. Creating a seamless and enjoyable experience for our guests is our utmost priority. Your feedback regarding the spa is genuinely valued. We understand the significance of a spa facility that aligns with the high standards of the hotel. We apologize for any discrepancy in this regard. Your input will guide our future improvements, and we'll certainly take your recommendations into consideration. Thank you for bringing this to our attention, and we're grateful for your valuable insights. We strive to consistently improve and enhance our offerings based on guest feedback. Should you choose to visit us again, we'll be eager to exceed your expectations in all aspects of your stay. Thank you for choosing Raffles Bali for your recent stay. We look forward to welcome you again in near future. Sincerely, Irma Farida Director of Marketing Communications

    Dear Graziani, We greatly appreciate your comprehensive feedback regarding your recent experience at Raffles Bali. Your detailed observations are instrumental in our ongoing commitment to provide exceptional guest experiences. We're d… Show more

    Raffles Bali
    30 August 2023
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  • Chun

    Reviewed: 27 August 2023 · Stayed in August 2023

    Verified review

    Overall the property is very new, clean. All the hardware(facilities, rooms, and etc) is very good. The butler Ariyanti, she did a fantastic jobs throughout our stay. Thanks for that 🌹 The outdoor massage spa was amazing. Must try ! Amazing experience we had.

    If they can improve more on the software (people skills), this will be a perfect hotel.

    Property response:

    Dear Chun Len, Thank you for sharing your detailed and insightful feedback about your recent stay at Raffles Bali. Your observations are invaluable in guiding our ongoing efforts to improve. We're delighted that you found our property to be clean and enjoyed our facilities and rooms. Your recognition of our team's hard work is truly motivating. Ariyanti, our wellbeing butler, is an essential part of our team, and we're glad her service enhanced your stay. Your praise will be shared with her and the team. It's wonderful to hear you had a great experience with our outdoor massage spa at The Sanctuary. Creating memorable moments is our aim, and we're thrilled we achieved that during your stay. Your feedback on our team's interpersonal skills is appreciated. We're dedicated to enhancing this aspect of our service to match our excellence. Your feedback drives us to strive for perfection. If you choose to visit us again, we're committed to making your experience exceptional. Thank you for choosing Raffles Bali. We hope to have the pleasure of serving you again. Best regards, Irma Farida Director of Marketing Communications

    Dear Chun Len, Thank you for sharing your detailed and insightful feedback about your recent stay at Raffles Bali. Your observations are invaluable in guiding our ongoing efforts to improve. We're delighted that you found our property … Show more

    Raffles Bali
    30 August 2023
  • Mira

    Reviewed: 18 June 2023 · Stayed in June 2023

    Verified review

    the view, the villa and its interior , the hospitality of the staff !

    we have tried better spa experience.

    Property response:

    Dear Mira, Thank you for taking the time to share your feedback regarding your recent stay at Raffles Bali. We are pleased to hear that you enjoyed the stunning views, the villa's interior, and the warm hospitality of our staff. It is our goal to create memorable experiences for our guests, and we are glad that we could contribute to a positive stay for you. We apologize if your spa experience did not meet your expectations. At Raffles Bali, we strive to provide exceptional spa treatments and ensure our guests feel relaxed and rejuvenated. We appreciate your feedback and will take it into consideration as we continuously improve our offerings. We value your patronage and would like to assure you that we are committed to delivering the highest level of service and creating unforgettable moments for our guests. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out to us. Thank you once again for choosing Raffles Bali, and we hope to have the opportunity to welcome you back in the future for an even more delightful experience. Sincerely, Irma Farida Director of Marketing Communications

    Dear Mira, Thank you for taking the time to share your feedback regarding your recent stay at Raffles Bali. We are pleased to hear that you enjoyed the stunning views, the villa's interior, and the warm hospitality of our staff. It is … Show more

    Raffles Bali
    20 June 2023
  • Anonymous

    Reviewed: 23 May 2023 · Stayed in May 2023

    Verified review

    if you are ready for the best of best RAFFLES Bali is for you , every tiny detail meticulously considered, think refined elegance and totally relax in this tranquil private hideaway. The staff are sensational and the cuisine spectacular. I can’t wait to revisit , the whole experience was an absolute treat .THANKYOU to all

    the decor , the cuisine , the swimming pool, the staff

    Property response:

    Dear Valued Guest, Thank you for your kind words and for choosing Raffles Bali as your preferred destination. We are thrilled to hear that you had a truly exceptional experience with us. At Raffles Bali, we strive to provide the best of the best, ensuring that every detail is meticulously considered to create a refined and elegant atmosphere. We are delighted that you found our tranquil private hideaway to be a place of total relaxation. Our staff takes great pride in delivering sensational service, and it is wonderful to know that they made a positive impression on you. We will pass along your kind words to the team, as they will be thrilled to hear of your appreciation. We are equally proud of our culinary offerings, and we are glad that the cuisine exceeded your expectations. From the carefully curated menu to the spectacular flavors, our goal is to provide a memorable dining experience for our guests. We appreciate your eagerness to revisit Raffles Bali, and we assure you that we will maintain the same high standards to ensure that your next visit is just as memorable, if not better. Your satisfaction is our utmost priority. Once again, thank you for your kind words and for choosing Raffles Bali. We look forward to welcoming you back for another absolute treat in the near future. Sincerely, Irma Farida Director of Marketing Communications

    Dear Valued Guest, Thank you for your kind words and for choosing Raffles Bali as your preferred destination. We are thrilled to hear that you had a truly exceptional experience with us. At Raffles Bali, we strive to provide the best of t… Show more

    Raffles Bali
    20 June 2023
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  • Yan

    Reviewed: 6 May 2023 · Stayed in May 2023

    Verified review
  • Monita

    Reviewed: 24 April 2023 · Stayed in April 2023

    Verified review
  • Bonie

    Reviewed: 23 March 2023 · Stayed in March 2023

    Verified review
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