Reviews of Grand Swiss-Belhotel Darmo 5 stars
Jl. Bintoro No. 21, Tegalsari, 60264 Surabaya, Indonesia
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewgood service and good value
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewWe like the location, since we could join Surabaya CFD on Sunday morning, just in a few steps from this hotel.
The area in front of the lobby is too narrow, thus when some minibus dropped off the passenger, it created a long queue for other incoming cars or taxi to pick up/drop off passengers. I would suggest the minibus should picked up or drop off passenger on pedestrian infront of the hotel.
Dear Ms. Gita, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya Thank you for taking the time to share your feedback following your recent stay. It was a pleasure to have you as our guest and your kind remarks are deeply appreciated by our entire team. We remain committed to delivering exceptional service and hospitality. It would be a privilege to welcome you back in the near future for another memorable experience. Yours sincerely, Agung Anggoro Regional Operations Manager Swiss-Belhotel International
Dear Ms. Gita, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya Thank you for taking the time to share your feedback following your recent stay. It was a pleasure to have you as our guest and your kind remarks are deeply apprec… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewFriendly staff. Great buffet for breakfast. Location is great for exploring Surabaya by taxi.
Dear Our Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya Thank you for taking the time to share your feedback following your recent stay. It was a pleasure to have you as our guest and your kind remarks are deeply appreciated by our entire team. We remain committed to delivering exceptional service and hospitality. It would be a privilege to welcome you back in the near future for another memorable experience. Yours sincerely, Agung Anggoro Regional Operations Manager Swiss-Belhotel International
Dear Our Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Darmo, Surabaya Thank you for taking the time to share your feedback following your recent stay. It was a pleasure to have you as our guest and your kind remarks are deepl… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewRooms were exceptionally comfortable and cosy. Everything was clean. Buffet breakfast had a variety of options which we enjoyed. Staff were attentive and helpful.
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Dear Mr. Muhammad Taufiq, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo, Surabaya
Dear Mr. Muhammad Taufiq, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincer… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewClean, Friendly
shower
Dear Ms. Claudia Moeljono, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo, Surabaya
Dear Ms. Claudia Moeljono, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Since… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewVery good location, very spacious and clean, bed was comfortable.
The atm only accepted Indonesian cards, but there was a grocery store not too far that accepted foreigner cards.
Dear Ms. Silvana, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo, Surabaya
Dear Ms. Silvana, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Your… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was fantastic. Service is very good. Everyone is very friendly they go above and beyond..
Everything was very good, cannot think of anything that didn’t like.
Dear Our Valued Guest, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo, Surabaya
Dear Our Valued Guest, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely… Show more
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewGreat hotel with nice rooms. The bed was massive, and the breakfast was a great selection of buffet foods. The location was very nice as well.
Dear Ms. Tiia, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo, Surabaya
Dear Ms. Tiia, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, … Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewCheck in but loud music from nearby. Distance to nearest shopping centre. Bathroom shower wasn't functioning well. Mattress is tired and well used.
Dear Mr. Victory, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo, Surabaya
Dear Mr. Victory, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya We thanked you on your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Your… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewLuxurious stay! Room and bed were very comfortable. Breakfast had lots of Indonesian and western options and was filling! Pool was nice. Staff all very friendly. Able to walk to local restaurants. Around 30 minute drive from airport.
Dear Mr. / Ms. Maeve, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo Surabaya
Dear Mr. / Ms. Maeve, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincere… Show more
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewClean room, wide bed, good service
Dear Ms. Triana Wahyu, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo Surabaya
Dear Ms. Triana Wahyu, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely … Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewWhy the phone can't use
Check batere for tv remote routine
Dear Mr. JUNAIDI, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo Surabaya
Dear Mr. JUNAIDI, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours… Show more
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 March 2025 · Stayed in February 2025
Verified reviewClean modern hotel with welcoming staff. Amazing breakfast. I guess the best variety we have had on 3 week journey across Indonesia.
Nothing that is worth mentioning
Dear Ms. Valentina, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo Surabaya
Dear Ms. Valentina, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely You… Show more
Reviewed: 8 March 2025 · Stayed in February 2025
Verified reviewGreat clean hotel, great value for its money. The restaurant is quite good and the bar has some good alcohol.
The location is not really close to much but there are restaurants within walking distance. Not exactly a tourist location.
Dear Mr. Jason, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo Surabaya
Dear Mr. Jason, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, … Show more
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewThe staff was very helpful. Very pleasant and attentive.
The price for breakfast, Rp 225,000, was too high. Last I stayed it was included in the price.
Dear Mr. Robert, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo Surabaya
Dear Mr. Robert, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours,… Show more
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 February 2025 · Stayed in February 2025
Verified reviewVery Nice, comfy Hotel, lovely staff, we enjoyed our stay & will recommend to family & friends.
Comfortable,clean, large room , Tv which has Netflix app in it. Beautiful restaurant.
Dear Mr. / Ms. Darshan, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Sincerely Yours, Diaz Yonadie General Manager Grand Swiss-Belhotel Darmo Surabaya
Dear Mr. / Ms. Darshan, Warmest greetings from Grand Swiss-Belhotel Darmo, Surabaya! We thank you for your feedback given toward your recent staying with us. We look forward to welcoming you again in our hotel at nearest future. Since… Show more
Reviewed: 4 February 2025 · Stayed in February 2025
Verified review