Reviews of Collection O 92130 Hotel Fiducia Kaji 3 stars
Jl. Kaji No. 44, RT.12/RW.7, Petojo Utara, Kecamatan Gambir, Daerah Khusus Ibukota Jakarta, 10130 Jakarta, Indonesia
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Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe employees are good
Cheap price for cheap hotel
Dear, Guest! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Kisno!
Dear, Guest! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Reg… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEverything is good
AC is not good
Dear, Syed! Thank you so much for spending your valuable time to share the review with us. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead. Regards, Kiman!
Reviewed: 6 March 2025 · Stayed in February 2025
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewNothing, everything is pretty disgusting.
Everything is dirty and quite dark.
Dear, Luz! We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Kisno!
Reviewed: 16 December 2024 · Stayed in November 2024
Verified reviewReviewed: 27 November 2024 · Stayed in November 2024
Verified reviewbed
toilet water very less
Dear, Mila! We are really sorry to disappoint you. Thank you for notifying us and we will surely be working for the better guest experience. Regards, Maliva!
Reviewed: 27 November 2024 · Stayed in November 2024
Verified reviewNot nice and staff said our booking was cancelled when it wasn’t.
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 29 September 2024 · Stayed in September 2024
Verified reviewAlmost every night after 1 or 2 a.m is Noisy, the bed cover has a hole from cigarette, aircond liking, the bed dirty and towel smell cigarette. Nobody come to clean the room.
Dear, Bee! We are sorry to have you disappointed. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Martiah!
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified reviewReviewed: 7 September 2024 · Stayed in August 2024
Verified reviewReviewed: 5 September 2024 · Stayed in August 2024
Verified reviewFriendly staff
Very very dirty (does not match the photos at all) / doorlock was broken / sink and toilets were clogged almost right away
Hi, Victor! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectifying it at the earliest. Have a nice day ahead! Regards, Lisa
Reviewed: 17 August 2024 · Stayed in August 2024
Verified reviewLocation
Dirty room, dirty water
Hi, Ivan! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Lisa
Reviewed: 6 August 2024 · Stayed in August 2024
Verified reviewCheap
Cleanliness, confort
We are sorry for the inconvenience, Loris! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Lisa
We are sorry for the inconvenience, Loris! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort … Show more
Reviewed: 2 July 2024 · Stayed in June 2024
Verified reviewThe location is good. After we informed workers about the room they kindly changed our room for the better one.
At first we were given a room that was quite dirty. Looked like someone has just taken a shower as the bathroom was completely wet and the towel had footprints on it. The room looked old and had some spider webs in the corners.
Dear, Guest! Thanks for sharing your valuable feedback with us. Your feedback is really important for us so that we can put in our best efforts and work upon the areas of improvement. Regards, Kiswari!
Reviewed: 26 June 2024 · Stayed in May 2024
Verified reviewReviewed: 21 May 2024 · Stayed in May 2024
Verified reviewReviewed: 7 April 2024 · Stayed in April 2024
Verified reviewBed was comfortable
Wi-Fi is bad in the rooms not that clean
Hi, Ryan! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.
Reviewed: 28 March 2024 · Stayed in March 2024
Verified reviewI think already more than 10 times i stay here, cheap and location strategic
Blanket
Dear, Jackson! Great to hear this. Thank you for joining our family and we will always aim to live up to your standards. Regards, Martiah.
Reviewed: 22 February 2024 · Stayed in December 2023
Verified reviewReviewed: 21 February 2024 · Stayed in February 2024
Verified reviewReviewed: 9 February 2024 · Stayed in January 2024
Verified reviewReviewed: 4 February 2024 · Stayed in February 2024
Verified reviewReviewed: 20 January 2024 · Stayed in January 2024
Verified reviewGood room rate and not far Monas.
Wifi so weak and The water has a strong alum smell
Apologies for the problems you had faced, Cuong! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.