Breakfast for early starters was not really attended by hotel staff. There was an egg station with just 1 cold egg sitting on a plate and no staff cooking or even walking through restaurant. (6,30am). I did see a staff member around 7.05am but by that time i had made do with what was available which was 85% Indonesian local orientated which was ok. But if breakfast is open then there should be staff to at least ask a question to and get eggs cooked fresh if wanted.

Staff were very friendly and helpful, room was neat and clean. Next to hotel, almost connected is a shopping center with good options for meals, Starbucks for coffee option and supermarket option for milk and amenities if required.

Stayed in August 2025

The bathroom need updated

Stayed in February 2025

No telephone in the room. If you want to order room service you need to go down to the reception. This is the most annoying part, the water glow is very low! Don't expect to have nice hot shower! The sofa needs to be replaced. The cushion foam inside has lost its resilience so the feels so hard when you sit on it!

The hotel is connected to Teras Kota which makes it easier for us to go to a supermarket, restaurants and coffee shops.

Stayed in January 2025

Hotels asks for parking fee even when you just get picked up. Room door lock was not always working properly.

Good hotel in great location right next to a big shopping center with cafes and restaurants. Rooms are clean but a bit old. Breakfast great with a lot of local and international options. Very friendly and helpful staff.

Stayed in January 2025

Only the staff very friendly

Only the staff they very friendly,

Stayed in December 2024

Old building; bathroom could be cleaner.

Staff; the free breakfast was a good value; location; access to a mall.

Stayed in December 2024

Dont have telephone in my room

Staff is very good

Stayed in November 2024

Room small Bathroom in terrible condtion - towel rack brloke, basin area used and not ckean. Smell of sewage.

Next to mall.

Stayed in September 2024

Nothing

Next to mall, easy to find food.

Stayed in September 2024

Mayhaps just times for Buffet as a lot of times there are events but it's no big deal.

There were weddings and events happening a lot so i didn't get chance to eat at the buffet. Ms Steffy was an incredible staff member, always a smile and always willing to give suggestions and answers. The other staff members were also friendly and i love the enthusiam from them.

Stayed in May 2024

Staff was so friendly

Stayed in February 2024

The walls were too thin, you could hear conversation or vacuum cleaner on the corridor or from next door.

The AC works very well.

Stayed in December 2023

Hotel room do not have refrigerator and wardrobe is too small. Having a mini fridge in the room would be convenient. Need renovation on interior room. Entrance from the basement needs some facelift to enhance the image of the hotel. Too old.

Very hospitable and friendly staff. Perfect location, connected to Teraskota Mall. Very easy to find food and snacks. Good breakfast with a good assortment of Indonesia dishes

Stayed in November 2023

Nothing

Good accommodation, excellent breakfast included, practical location in BSD

Stayed in September 2023

not as clean as expected, it needs some renovation and facelift, entrance from basement can be upgraded.

location was sufficient for our need to go to ICE BSD

Stayed in May 2023

Noisy live music

Clean

Stayed in July 2023

No hot water. The heater did not work at all.

The location is super strategic, staffs are helpful and friendly, food is good, internet was super fast, room is comfortable, the view is excellent.

Stayed in May 2023

Good location Need renovation for interior and amenities, too old

Stayed in April 2023

Need a renovation, the room is too dark and not really in good shape anymore, wifi is too slow and intermittent. Not good enough for zoom or any video call.

Perfect location, connected to Teraskota BSD, and breakfast among a 3 stars hotel is the best.

Stayed in December 2022

Limited hot water

Bathrobe

Stayed in November 2022

1. No hand shower at the bathroom 2. Free parking is included, but you must always ask for validation at the reception every time you want to leave the parking lot

1. Rooms are spacious, especially the suite room 2. The Breakfast menu is quite varied 3. Staffs are very helpful 4. good value for money

Stayed in August 2025

The shower water pressure was low. But it wasn't a big issue.

I love the breakfast. Room stay. And the hospitality. All the staff very friendly.

Stayed in August 2025

the shower cubicle had no shower curtain and consequently, the bathroom floor was wet

breakfast was excellent

Stayed in July 2025

they didn't return the items left at the hotel until we called. It was very disappointing because we live in different cities and when we left our items at the hotel they didn't call us until we called them the next day to ask about the items. If we didn't call what would have happened to the items? Maybe they wouldn't have told us that our items had been left behind. And the item left behind was a diamond ring. In the end, we had to go back to Tangerang to pick it up, even though if they had called us after housekeeping reported that there was an item left behind that day when we checked out, we wouldn't have gone back and forth like this. So, we won't stay at this hotel again because this hotel doesn't take the initiative to return the items left behind. And that’s very dangerous.

We choose this hotel because of the location

Stayed in July 2025