Reviews of Hotel Santika Premiere Gubeng Surabaya 4 stars
JL. Raya Gubeng No. 54 Gubeng, Gubeng, 60281 Surabaya, Indonesia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewExcellent price / quality ratio
- Phone in room didn't work - I ordered one thing by room service (I had to go physically to the restaurant), and i received something else... Even after they repeated my order twice...
Dear Mr. Andre Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Dear Mr. Andre Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has … Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewThe location is relatively close to my workshop place at Unair.
The room is not really cleaned. I have to call the cleaning service several times to clean my room. I paid extra for early check-in and late check-out due to a short stay, but the service was bad. And they treated my friend so badly just because she rode a motorcycle.
Dear Mrs. Nurhastuty Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Dear Mrs. Nurhastuty Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our tea… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified review- Size of the room - cleanliness of the room - professionalism of the staff - Excellent breakfast - Breakfast room is big, so no issue with finding a place to sit at anytime - Good price/quality ratio
- problems with card payment, machine didn't work properly and no solution was found
Dear Mr. Andre Paul Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Dear Mr. Andre Paul Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewSpacious room, good internet connection, friendly staff
Nothing
Dear Mr. Dachni Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Dear Mr. Dachni Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewClean staff very pleasent
Nil
Dear Mr. Govind Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Dear Mr. Govind Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe staff was very pleasant
Everything is fine
Dear Mr. Govind Vinkes Varman Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Dear Mr. Govind Vinkes Varman Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities tha… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewKind staff, fine room.
The parfum in common areas is too strong, close to suffocating. The breakfast buffet is huge, yoghurt and cereal is missing, would be a welcome extra. Also the loud local music played at breakfast could be a bit more subtle.
Dear Mr. MHR Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Dear Mr. MHR Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has pr… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewCleanliness, friendly and helpful staff
AC too warm
Dear Mr. Ni Nyoman Tri, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Dear Mr. Ni Nyoman Tri, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewDear Mr. Nagy, hu Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Dear Mr. Nagy, hu Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team … Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewthe gym and the swimming pool were too small for 4 stars hotel
Dear Mr. Didit Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Dear Mr. Didit Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has … Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewIt is located very near to the train station and it has a great view of the skyline af the city. On top of that, the hotel offers a very, very extensive breakfast buffet! All you could think of was available and it was all prepared very well (what we were able to try of it :-)
The hotel appeares to be used very intensively and that leaves it marks on the interior.
Dear Mr. Raymond Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Dear Mr. Raymond Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed facilities that our team h… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified review