Reviews of Hotel Santika Premiere Hayam Wuruk Jakarta 4 stars
Jl. Hayam Wuruk No. 125, 11160 Jakarta, Indonesia

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe hotel is situated 20min walk from Old Town but the walk is not a pleasant one because of a busy road. The room we booked was upgraded so we stayed in a comfortable apartment on the 22th floor. The room was really spacious and well maintained however there were some details to improve such as sofas' fabric which needs cleaning. The bathroom is huge with all needed facilities. The hotel restaurant serves tasty and various food. The staff is kind and friendly. The place is a good choice if you want to visit The Old Town of Jakarta or China Town. Getting to the international airport in an early evening took us about 1hour and 20min by taxi.
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewStaff were helpful. Breakfast was abundant. Efficient laundry service
Photos show the hotel when it was new. Currently many facilities show signs of wear. Quality of materials is rather poor. Gym is substandard - I was was afraid to use the machine equipment. While breakfast was abundant, it was also quite tasteless. Coffee - additional charge… walls between rooms are extremely thin. I was woken up 2:30am by a guest next door who just checked in. I was hearing TV welcome melody and the guest hanging their clothes on the hanger. Very loud. Could not sleep. Hotel refused to provide compensation. Quite disappointing
Dear Mr Mateusz, First of all I would like to thank you in choosing Hotel Santika Premiere Hayam Wuruk Jakarta as your preferred accommodation during your trip. I apologize concerning the issue. Your comment is valuable, I highly appreciated it. I will certainly address the problem you encountered to better serve our future guests. Once again, I apologize for the inconvenience caused and I looking forward to welcoming you back to Santika Premiere Hayam Wuruk, Jakarta in the near future. Thank you. Kind Regards, Hendra Gunawan | General Manager
Dear Mr Mateusz, First of all I would like to thank you in choosing Hotel Santika Premiere Hayam Wuruk Jakarta as your preferred accommodation during your trip. I apologize concerning the issue. Your comment is valuable, I highly apprecia… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewClean
Dear Mrs. /Mr., Greetings from Hotel Santika Premiere Hayam Wuruk Jakarta. Thank you for your outstanding feedback. We are delighted to hear that you had a wonderful experience with us. We are pleased that every aspect has met your expectations. Our team takes great pride in providing proper service at the table, ensuring our guests feel well taken care of. We cannot wait to welcome you back for another exceptional stay at Hotel Santika Premiere Hayam Wuruk Jakarta. Sincerely, General Manager
Dear Mrs. /Mr., Greetings from Hotel Santika Premiere Hayam Wuruk Jakarta. Thank you for your outstanding feedback. We are delighted to hear that you had a wonderful experience with us. We are pleased that every aspect has met your e… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewFriendly staff
buffet variations
Dear Mrs. /Mr., Greetings from Hotel Santika Premiere Hayam Wuruk Jakarta. Thank you for your outstanding feedback. We are delighted to hear that you had a wonderful experience with us. We are pleased that every aspect has met your expectations. Our team takes great pride in providing proper service at the table, ensuring our guests feel well taken care of. We cannot wait to welcome you back for another exceptional stay at Hotel Santika Premiere Hayam Wuruk Jakarta. Sincerely, General Manager
Dear Mrs. /Mr., Greetings from Hotel Santika Premiere Hayam Wuruk Jakarta. Thank you for your outstanding feedback. We are delighted to hear that you had a wonderful experience with us. We are pleased that every aspect has met your e… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewcomfortabel room. clean. nice personel. great view over the city from the 26th floor. Delicious Pisang goreng with strings of cheese on it. good bed. relaxing swimming pool.
windows are not sound proof. so the mosque and traffic will be in the background. in the evening it's not nice to sit on the terras as there is a lot of noise from the airco vent from next door hotel
Dear Ms Elisabeth Greetings from Hotel Santika Premiere Hayam Wuruk Jakarta. Thank you for your outstanding feedback. We are delighted to hear that you had a wonderful experience with us. We are pleased that every aspect has met your expectations. Our team takes great pride in providing proper service at the table, ensuring our guests feel well taken care of. We cannot wait to welcome you back for another exceptional stay at Hotel Santika Premiere Hayam Wuruk Jakarta. Sincerely, General Manager
Dear Ms Elisabeth Greetings from Hotel Santika Premiere Hayam Wuruk Jakarta. Thank you for your outstanding feedback. We are delighted to hear that you had a wonderful experience with us. We are pleased that every aspect has met your expect… Show more
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewThe hotel location was directly in the heart of Jakarta, just across it there is a TransJakarta bus station so it was easy for us to go somewhere with public transport. Room was clean and the breakfast was grand for a 4 stars hotel. There was so many things to choose, local and international selections.
The water pressure in the showers could've been better. Hotel is located next to the MRT Jakarta project, so the road in front is chaos, it'll be better in couple years when the project is done.
Dear Ms Ferina Greetings from Hotel Santika Premiere Hayam Wuruk Jakarta. Thank you for your outstanding feedback. We are delighted to hear that you had a wonderful experience with us. We are pleased that every aspect has met your expectations. Our team takes great pride in providing proper service at the table, ensuring our guests feel well taken care of. We cannot wait to welcome you back for another exceptional stay at Hotel Santika Premiere Hayam Wuruk Jakarta. Sincerely, General Manager
Dear Ms Ferina Greetings from Hotel Santika Premiere Hayam Wuruk Jakarta. Thank you for your outstanding feedback. We are delighted to hear that you had a wonderful experience with us. We are pleased that every aspect has met your expectati… Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in February 2025
Verified reviewOk
Ok
Dear Mr Roslan Greetings from Hotel Santika Premiere Hayam Wuruk Jakarta. Thank you for your outstanding feedback. We are delighted to hear that you had a wonderful experience with us. We are pleased that every aspect has met your expectations. Our team takes great pride in providing proper service at the table, ensuring our guests feel well taken care of. We cannot wait to welcome you back for another exceptional stay at Hotel Santika Premiere Hayam Wuruk Jakarta. Sincerely, General Manager
Dear Mr Roslan Greetings from Hotel Santika Premiere Hayam Wuruk Jakarta. Thank you for your outstanding feedback. We are delighted to hear that you had a wonderful experience with us. We are pleased that every aspect has met your expectati… Show more
Reviewed: 14 April 2025 · Stayed in February 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in January 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewoverall good. Staff, breakfast, room facilities all good. Great experience of staying👍🏻
All gud
Dear Valued Guest Thank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, Hendra Gunawan General Manager
Dear Valued Guest Thank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. … Show more
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReceptionist are wonderfull..restaurant team is one of the best teams ever ..VALEN..MULANA..RISKA..ALLL GUYS ARE WONDERFULL food is good and location is fine.
Nothing
Dear Valued Guest Thank you for your comments and ratings regarding Hotel Santika Premiere Hayam Wuruk Jakarta. We are happy to provide the best service for you during your stay at our Hotel. We will share your comments with our team and related staff, because your comments are very valuable to us. Once again, thank you for sharing your experience and we hope that your next visit will be as satisfying as the previous one. Sincerely Hendra Gunawan General Manager
Dear Valued Guest Thank you for your comments and ratings regarding Hotel Santika Premiere Hayam Wuruk Jakarta. We are happy to provide the best service for you during your stay at our Hotel. We will share your comments with our team and… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewSuper friendly staff, always ready give a helping hand when needed. Trolly staff member mister Budi, is so friendly and so helpful. Restaurant staff miss Vale is super friendly and gorgeous woman 🥰. Food and service is great! My favourite place in Jakarta to stay for short or long visits. At one time I took a Bluebird taxi and I forget my phone, the staff security directly did all the necessary to find my phone back, within 30 min the taxi driver came back with my phone. Overal thanks to everybody from Hotel Santika, you did a great job. AAA+++
Nothing.
Dear Valued Guest Thank you for your comments and ratings regarding Hotel Santika Premiere Hayam Wuruk Jakarta. We are happy to provide the best service for you during your stay at our Hotel. We will share your comments with our team and related staff, because your comments are very valuable to us. Once again, thank you for sharing your experience and we hope that your next visit will be as satisfying as the previous one. Sincerely Hendra Gunawan General Manager
Dear Valued Guest Thank you for your comments and ratings regarding Hotel Santika Premiere Hayam Wuruk Jakarta. We are happy to provide the best service for you during your stay at our Hotel. We will share your comments with our team and… Show more
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewGreat breakfast
Dear Vasili Thank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Warm regards, Hendra Gunawan General Manager
Dear Vasili Thank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Warm regard… Show more
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewEvery thing was amazing
Nothing
Dear Mr Hussam Thank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Warm regards, Hendra Gunawan General Manager
Dear Mr Hussam Thank you for the rating and review you have given about our hotel. We are happy that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Warm reg… Show more