Reviews of Hotel Santika Premiere Slipi Jakarta 4 stars
Jl.Aipda Ks.Tubun No.7 Slipi, 11410 Jakarta, Indonesia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewFreedom / People
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewbreakfast and room
got mosquito in the room
Thank you for taking the time to share your recent experience at Hotel Santika Premiere Slipi Jakarta. We are pleased to hear that you appreciated our breakfast and room. However, we sincerely apologize for the inconvenience caused by the presence of mosquitoes in your room. Please rest assured that we have addressed this issue with our housekeeping and pest control teams to ensure it does not happen again. Your feedback is valuable in helping us maintain and improve the quality of our services. We truly hope to welcome you back with a more comfortable and enjoyable stay. Warm regards, Management Hotel Santika Premiere Slipi Jakarta
Thank you for taking the time to share your recent experience at Hotel Santika Premiere Slipi Jakarta. We are pleased to hear that you appreciated our breakfast and room. However, we sincerely apologize for the inconvenience caused by the p… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewGetting better than 2 years ago
Double payment
Thank you for your feedback and for choosing to stay again at Hotel Santika Premiere Slipi Jakarta. We are pleased to know that you found our service has improved compared to two years ago. Your continued trust means a lot to us. However, we are truly sorry to hear about the issue of double payment. Please allow us to investigate this matter further. We kindly ask you to contact our Front Office or Finance team directly at your earliest convenience, so we can assist you in resolving this promptly. Your satisfaction is very important to us, and we appreciate your bringing this to our attention. Warm regards, Management Hotel Santika Premiere Slipi Jakarta
Thank you for your feedback and for choosing to stay again at Hotel Santika Premiere Slipi Jakarta. We are pleased to know that you found our service has improved compared to two years ago. Your continued trust means a lot to us. However, … Show more
Reviewed: 5 July 2025 · Stayed in May 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewStaff service and cleanness
Staff service
Thank you for your feedback. We appreciate your kind words regarding our cleanliness and overall staff service. We’re sorry to hear that some aspects of the service did not fully meet your expectations, and we will use your input to improve. We hope to welcome you again with an even better experience. Warm regards, Management Hotel Santika Premiere Slipi Jakarta
Thank you for your feedback. We appreciate your kind words regarding our cleanliness and overall staff service. We’re sorry to hear that some aspects of the service did not fully meet your expectations, and we will use your input to improve… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe hotel staff are very cooperative and the lobby is a great place to spend time in. The hotel facilities are a lot and have a lot of choices for a lot of people.
The hotel needs to be maintained more often as it seems to be an older hotel that is not highly maintained. Everything works though.
Thank you for taking the time to share your experience with us. We’re truly delighted to hear that you enjoyed the hospitality of our staff, as well as the comfort of our lobby and the variety of facilities we offer. We also appreciate your constructive feedback regarding the hotel’s maintenance. Your comments are very valuable, and we will certainly take them into consideration as we continue working to improve our facilities and ensure a pleasant stay for all our guests. We look forward to welcoming you again in the near future. Warm regards, Management Hotel Santika Premiere Slipi Jakarta
Thank you for taking the time to share your experience with us. We’re truly delighted to hear that you enjoyed the hospitality of our staff, as well as the comfort of our lobby and the variety of facilities we offer. We also appreciate you… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewNice quiet room (at least from the inside), friendly people.
The hotel seems to serve mostly guests from Indonesia and this was reflected in the choices for breakfast. Personally, I would have preferred more western options for the breakfast. It is of course not under the control of the hotel, but I woke up every morning around 4:30 when the morning prayers started. There is nothing to do in the immediate neighborhood.
Thank you for your kind feedback. We're glad you enjoyed the room and our staff. We appreciate your input on the breakfast selection and will take it into consideration for future improvements. We look forward to welcoming you again. Warm regards, Management Hotel Santika Premiere Slipi Jakarta
Thank you for your kind feedback. We're glad you enjoyed the room and our staff. We appreciate your input on the breakfast selection and will take it into consideration for future improvements. We look forward to welcoming you again. … Show more
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewBreakfast was awesome 👍
Thank you for your kind words! We’re delighted to hear that you enjoyed the breakfast. Your satisfaction is our priority, and we look forward to welcoming you back soon. Warm regards, Management Hotel Santika Premiere Slipi Jakarta
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in February 2025
Verified reviewReviewed: 11 May 2025 · Stayed in February 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in February 2025
Verified reviewReviewed: 4 March 2025 · Stayed in January 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewThe staff at the restaurant, concierge and reception is very good n helpful
The spa. The lady was not welcoming. Talking while texting on phone. Looked very lazy. Put us at 8:30pm but when we come she was handling other person. She doeant even call our room no to explain about changes etc.
Thank you for your feedback. We're glad you had a positive experience with our restaurant, concierge, and reception teams. We apologize for the inconvenience at the spa. Your comments have been shared with the team for improvement. We appreciate your input and hope to serve you better in the future. Warm regards, Management Hotel Santika Premiere Slipi Jakarta
Thank you for your feedback. We're glad you had a positive experience with our restaurant, concierge, and reception teams. We apologize for the inconvenience at the spa. Your comments have been shared with the team for improvement. We a… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in January 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewThank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay, including the condition of the bathroom and shower. This is not the standard of cleanliness and maintenance we strive to provide. Please rest assured that we are taking your comments seriously and will address these matters with our housekeeping and maintenance teams to ensure immediate improvements. We hope to have the opportunity to welcome you back and provide a much better experience in the future. Warm regards, Hotel Santika Premiere Slipi Jakarta
Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay, including the condition of the bathroom and shower. This is not the standard of cleanliness and maintenance we strive to pr… Show more
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified review