Hodnocení – Sari Gili Bungalow 3 hvězdiček

Dear Matyas, Thank you very much for your kind review! We’re happy to hear that you enjoyed the cleanliness of our accommodation, the pool, and the friendliness of our staff. We appreciate your feedback regarding the soundproofing of the room, and we will certainly keep this in mind as we work on improving our facilities. We hope to welcome you back again in the future for another pleasant stay in Gili Air. Warm regards, Sari Gili Bungalow Team

Dear Matyas, Thank you very much for your kind review! We’re happy to hear that you enjoyed the cleanliness of our accommodation, the pool, and the friendliness of our staff. We appreciate your feedback regarding the soundproofing of the … Zobrazit více

Dear René Kolář, Thank you for sharing your experience, and we truly appreciate your feedback. We sincerely apologize for the inconvenience you faced during the booking and cancellation process. We would like to address a few points regarding your concerns: Regarding access to the property and room size, we strive to provide as much clarity as possible in our property descriptions. We apologize if the information did not meet your expectations. We will review these details to ensure better accuracy for future guests. Concerning the free cancellation, we are sorry if there was any misunderstanding or delay in processing your request. We value your trust and will recheck the communication to ensure everything is resolved fairly. Regarding the check-in status, we assure you that there was no intention to provide incorrect information. We will contact our team to review and ensure your booking records reflect the correct details. We appreciate your feedback on our communication process, and it serves as a valuable reminder for us to improve our services. Our team will immediately follow up with the relevant parties to address your refund request. If there is anything else you would like to discuss further or if you have additional evidence to assist with this process, please don’t hesitate to reach out to us. We are committed to ensuring the comfort and satisfaction of all our guests. Once again, we deeply apologize for this inconvenience and thank you for your understanding. Best regards, Wulandari Manager Sari Gili Bungalow

Dear René Kolář, Thank you for sharing your experience, and we truly appreciate your feedback. We sincerely apologize for the inconvenience you faced during the booking and cancellation process. We would like to address a few points regar… Zobrazit více