Reviews of Sari Pacific Jakarta, Autograph Collection 5 stars
Jalan MH Thamrin No 6, 10340 Jakarta, Indonesia
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt is a nice building on a great location
the restaurant for diner was quite disappointing
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe location was good, with easy access to the train station and public bus. Overall, it was a good experience with the entire friendly team, including the reception, concierge, and restaurant staff. Good ambience. The location is not along the busy street.
The cup and the saucer in the room were not very clean, as there was a stain mark. It was probably not washed. The housekeeping team should be aware of it.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThe hospitality and the food at the restaurant. They renovate the room and makes the hotel more modern, not like old hotel anymore
Ok, here is one weakness and negative side of this hotel. At night, the sound of motorcycles and cars from the street are really loud in the room and really annoying. My best suggestion is you can add double windows for the windows that face the street. I saw that you still renovating the hotel. Adding extra glass (double windows) really help with the sound. Please consider it.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewSome renovation work going on in pool area
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe hotel is just a short walk from Sarinah Mall, making shopping and entertainment easily accessible. A wide selection of restaurants is also nearby, offering great dining options. The hotel has recently undergone a significant renovation — the upgraded lobby now looks far more modern and welcoming than before
None
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewStaff was filriendly. Room was spacious and clean.
One of the shower is broken, the bathtub tap is hard to turn on, the hairdryer is broken, the dressing table light switch is nowhere to be found.
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewNice hotel, good location, very clean and highly helpful staffs.
Breakfast just average for a five star hotel. Overall I feel a bit pricey
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewWide variety of ethnicities style of foods. Although they missed the point on their interpretation of Baked Beans - which they served cold. Bacon wasn't an option.
The renovations, which on 1 night continued up to 9:30pm with jackhammer. The Room on reentering had a foul smell which I would call organic fertilizer (Manure), possibly in the Air-conditioner vents. Air-conditioner didn't stay on the temperature we put into the controller. To access the pool you had to walk through the main Foyer - Not smart especially after swimming and wet bathers - could cause a slips Hazard for others.
Reviewed: 25 April 2025 · Stayed in March 2025
Verified reviewEverything was great
Two days I had to pay 150$!!! per night. That discouraged me. And first week the pool was not available. The rest is good
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewHaving Sop Buntut on ur breakfast menu is definitely a good selling point as not many (I've never known of any) hotels offer SB on their breakfast buffet menu. My client who stayed at sari pacific with me in my previous trip was also pleasantly surprised and commented that it's a really good thing that you guys did by serving tat.
Generally most things were of quality standard. May I pls suggest: - Where the egg station is. - In front of the egg station there are 2 dishes - one with sausage the other with another dish - These 2 trays are placed in a precarious spot. - If the guests open the covers of any of those dishes too fast or hard, it will one day shatter the glass of the egg station. - I notice there is already a crack on the glass above the left dish tray. Thank you 🙏
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 27 February 2025 · Stayed in January 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 February 2025 · Stayed in February 2025
Verified reviewThe hotel was nicely renovated and clean.
The hotel is still undergoing renovation.
Dear Karen, Warm greetings from Sari Pacific Jakarta, Autograph Collection. We hope this email finds you well and thank you for choosing to stay with us and taking the time to share your stay experience as well. Your kind words and positive feedback, especially regarding our associate services, wide variety of breakfast spread and nicely renovated room, have truly brightened our day. It's wonderful to hear that our team has provided you with exceptional service throughout your stay. We will be sure to pass on your kind words to the entire team. On another matter, we also wanted to thank you for being so patience with us with this renovation and all the issues and challenges that come with it. We know we have lots of areas for improvement and once again, we are truly grateful for your patience and understanding. Once again, thank you for choosing to stay with us and for your gift of feedback. If you do plan of visiting us again, please do not hesitate to share with us should there be anything that we could do to make your future stay more comfortable, or perhaps if you do have some preferences on certain things. I and the team at Sari Pacific Jakarta, Autograph Collection are eagerly looking forward to welcoming you back. Sincerely, Gusti Wahyudi Quality Assurance Manager
Dear Karen, Warm greetings from Sari Pacific Jakarta, Autograph Collection. We hope this email finds you well and thank you for choosing to stay with us and taking the time to share your stay experience as well. Your kind words and posi… Show more