Reviews of Savana Hotel & Convention Malang 4 stars
Jl. Letnan Jendral Sutoyo 32 - 34, 65141 Malang, Indonesia
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Reviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGood location, very large rooms and immaculately clean
A little pricey.
Dear Mr/s Ptrigg Thank you for taking the time to share your feedback, and for choosing Savana Hotel and Convention. We're pleased to hear that you appreciated our convenient location, spacious rooms, and high standards of cleanliness. We understand your concern regarding the pricing, and we continuously strive to provide value that matches the quality of our service and facilities. We truly appreciate your feedback and look forward to the pleasure of welcoming you back in the near future. Best Regard Suprapto W Tani General Manager
Dear Mr/s Ptrigg Thank you for taking the time to share your feedback, and for choosing Savana Hotel and Convention. We're pleased to hear that you appreciated our convenient location, spacious rooms, and high standards of cleanlin… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewDidn't get breakfast but the location was good
Dear guest, Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated our location. However, we’re sorry to learn that you were unable to enjoy our breakfast during your stay. Should you choose to stay with us again, we would be delighted to ensure you have the chance to experience it. We hope to welcome you back in the future and provide a more complete and enjoyable experience. Warm regards, Management
Dear guest, Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated our location. However, we’re sorry to learn that you were unable to enjoy our breakfast during your stay. Should you choose to stay … Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewSpacious room
Pool freezing cold - didn’t like using
Dear Mrs jayne, gb Thank you very much for your kind and encouraging feedback . It brings us great joy to know that you enjoyed the spacious room, Your recommendation is the highest compliment we could receive. We are always committed to delivering the best experience for every guest, and your review motivates us to keep improving. We look forward to welcoming you again in the near future. Until then, stay safe and see you soon at Savana Hotel and Convention Malang Best Regard Suprapto W General Manager
Dear Mrs jayne, gb Thank you very much for your kind and encouraging feedback . It brings us great joy to know that you enjoyed the spacious room, Your recommendation is the highest compliment we could receive. We are always committed to de… Show more
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewThe room is clean and spacious, the staff is helpfull. We arrive early and they allow us to check in earlier at 12.00
Nothing
Dear Mr/s Yossy Thank you very much for your kind and encouraging feedback . It brings us great joy to know that you enjoyed the clean room, helpful staff, Your recommendation is the highest compliment we could receive. We are always committed to delivering the best experience for every guest, and your review motivates us to keep improving. We look forward to welcoming you again in the near future. Until then, stay safe and see you soon at Savana Hotel and Convention Malang Best Regard Suprapto W General Manager
Dear Mr/s Yossy Thank you very much for your kind and encouraging feedback . It brings us great joy to know that you enjoyed the clean room, helpful staff, Your recommendation is the highest compliment we could receive. We are always c… Show more
Reviewed: 8 July 2025 · Stayed in April 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewClean and friendly staff. We ask for a connecting rooms which the staff happily provided. Food was good and room are spacious
Can't find any convenience store nearby within 300m from hotel. Need to walk around 550m to the closest one.
Dear Mrs Chong yong Thank you very much for your kind and encouraging feedback . It brings us great joy to know that you enjoyed the clean room, helpful staff, Your recommendation is the highest compliment we could receive. We are always committed to delivering the best experience for every guest, and your review motivates us to keep improving. We look forward to welcoming you again in the near future. Until then, stay safe and see you soon at Savana Hotel and Convention Malang Best Regard Suprapto W General Manager
Dear Mrs Chong yong Thank you very much for your kind and encouraging feedback . It brings us great joy to know that you enjoyed the clean room, helpful staff, Your recommendation is the highest compliment we could receive. We are always c… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe facilities and staff and breakfast were all amazing.
The pool area was right next to the dining area which was a bit uncomfortable to use. My only request is that the hotel offers drinking filtered water for free on site to it's customers.
Dear Mr/s Shweta Thank you for your valuable feedback. We are delighted to hear that you enjoyed our facilities, staff service, and breakfast. Your kind words are truly appreciated. We also take note of your comments regarding the pool area and your suggestion to provide complimentary filtered drinking water on-site. We will certainly forward your feedback to the management for further consideration, as we are always striving to enhance our guests' comfort and experience. We look forward to welcoming you again in the future. Best regard Suprapto Wongso T General Manager
Dear Mr/s Shweta Thank you for your valuable feedback. We are delighted to hear that you enjoyed our facilities, staff service, and breakfast. Your kind words are truly appreciated. We also take note of your comments regarding the po… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewIt is beautiful, clean, with three restaurants to choose from, brilliant breakfast, extremely large room, very good swimming pool and spa. The staff is friendly, professional, and kind.
Dear Mrs Iris Thank you for your wonderful feedback. We are truly pleased to hear that you enjoyed your stay — from the spacious and clean room, the variety of dining options, and our breakfast offerings, to the swimming pool and spa facilities. It’s especially heartening to know that our team’s friendliness and professionalism made a positive impression on you. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay. Best regard Suprapto Wongso T General Manager
Dear Mrs Iris Thank you for your wonderful feedback. We are truly pleased to hear that you enjoyed your stay — from the spacious and clean room, the variety of dining options, and our breakfast offerings, to the swimming pool and spa facil… Show more
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewThe room is very spacious and clean, the breakfast is very good also. The parking lot is spacious and the hotel's location is very strategic and easy to find.
The hotel doesn't have a swimming pool.
Dear Mrs. Linda Warmest Greetings from Savana Hotel and Convention. Thank you very much for sharing your experience at Savana Hotel & Convention Malang. We are happy to know that you enjoyed your stay at Savana Hotel & Convention. It 's wonderful to read your comment on our service. For your information we have swimming pool in the lobby behind Receptionist, it can be accessed from 7 am to 7 pm. We can't wait to welcome you back whenever your travels bring you to Malang. Best Regards, Suprapto w tani. General Manager.
Dear Mrs. Linda Warmest Greetings from Savana Hotel and Convention. Thank you very much for sharing your experience at Savana Hotel & Convention Malang. We are happy to know that you enjoyed your stay at Savana Hotel & Convention.… Show more
Reviewed: 5 March 2025 · Stayed in December 2024
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified reviewLocation, free orange juice
Cocroach, flooded bathroom, towel was not changed
Dear Mrs Agnes ., Warmest Greetings from Savana Hotel and Convention. Thank you very much for staying at Savana Hotel & Convention and taking time to write a review. We are so sorry to hear that you didn't enjoy your stay at Savana Hotel & Convention. Therefore, please accept our sincere apology for all inconveniences during your stay at our hotel. We have well note all issues you had written and we highly concern that these issues will not happen again in the future. It is our hope that you will come back to experience our improved and maximum services the next time you visit Savana Hotel & Convention. Best Regards Suprapto Wongso T General Manager
Dear Mrs Agnes ., Warmest Greetings from Savana Hotel and Convention. Thank you very much for staying at Savana Hotel & Convention and taking time to write a review. We are so sorry to hear that you didn't enjoy your stay at Savan… Show more
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewModern and elegant design. Good food
It was noisy - room opened to pool and restaurant.
Dear Mr. Steve Gb, Warmest Greetings from Savana Hotel and Convention. Thank you very much for staying at Savana Hotel & Convention and taking time to write a review. We are so sorry to hear that you didn't enjoy your stay at Savana Hotel & Convention. Therefore, please accept our sincere apology for all inconveniences during your stay at our hotel. We have well note all issues you had written and we highly concern that these issues will not happen again in the future. It is our hope that you will come back to experience our improved and maximum services the next time you visit Savana Hotel & Convention. Best Regards Suprapto Wongso T General Manager
Dear Mr. Steve Gb, Warmest Greetings from Savana Hotel and Convention. Thank you very much for staying at Savana Hotel & Convention and taking time to write a review. We are so sorry to hear that you didn't enjoy your stay at Sava… Show more
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 4 August 2024 · Stayed in August 2024
Verified reviewReviewed: 21 July 2024 · Stayed in July 2024
Verified reviewReviewed: 21 June 2024 · Stayed in April 2024
Verified reviewReviewed: 6 April 2024 · Stayed in April 2024
Verified reviewStaff are super friendly & gerat value rooms for the price
The view was a little underwhelming due to the fact our suite was on the 2nd floor. Not the end of the world though.
Reviewed: 31 December 2023 · Stayed in December 2023
Verified reviewComfortable and clean, with a great breakfast selection.
Dear Mr. Richard, Warmest greetings from Savana Hotel & Convention. Thank you very much for sharing your experience about your stay at Savana Hotel & Convention. We are more than happy to know that you enjoyed your stay at Savana Hotel & Convention. It's wonderful to read your comments on our service. This become motivation for us to always improve and provide excellent services. Once again, thank you very much for choosing Savana Hotel & Convention. We can't wait to welcoming you back whenever your travel bring you to Malang. Best Regard, Suprapto W Tani General Manager
Dear Mr. Richard, Warmest greetings from Savana Hotel & Convention. Thank you very much for sharing your experience about your stay at Savana Hotel & Convention. We are more than happy to know that you enjoyed your stay at Savana … Show more
Reviewed: 26 November 2023 · Stayed in November 2023
Verified reviewReviewed: 6 November 2023 · Stayed in November 2023
Verified reviewLocation and staff are very good. They are very polite, friendly and efficient.
The noise. I could hear the train noise through out the night as well as a sudden noise at 1 am (yes, am) when I was a asleep. I was so scared I though someone knocking my door room. I called the front office and they came to my room and checked. Apparently there's someone installing something on the floor above (at 1 am). Not long after that the noise stopped. Too bad for me, I was awake and it was very hard for me to go back to sleep.
Dear Mrs. Fransisca Intan Warmest greeting from Savana Hotel & Conventions. Thank you very much for staying at Savana Hotel & Convention and taking time to write a review. We are so sorry to hear that you didn't enjoy your stay at Savana Hotel & Convention. Therefore, please accept our sincere apology for all inconveniences during your stay at our hotel. We have well noted all issues you had written we highly concern that these issues will not happen again in the future. It is our hope that you will come back to experience our improved and maximum services the next time you visit Savana Hotel & Convention. Best Regard Suprapto W Tani General Manager
Dear Mrs. Fransisca Intan Warmest greeting from Savana Hotel & Conventions. Thank you very much for staying at Savana Hotel & Convention and taking time to write a review. We are so sorry to hear that you didn't enjoy your sta… Show more
Reviewed: 24 December 2022 · Stayed in December 2022
Verified reviewEverything is good
I can not enjoy the breakfast because the taste is too salty for me
Dear Mrs. Familia, Warmest greetings from Savana Hotel & Convention. Thank you very much for sharing your experience about your stay at Savana Hotel & Convention. We are more than happy to know that you enjoyed your stay at Savana Hotel & Convention. It's wonderful to read your comments on our service. This become motivation for us to always improve and provide excellent services. Once again, thank you very much for choosing Savana Hotel & Convention. We can't wait to welcoming you back whenever your travel bring you to Malang. Best Regard Suprapto W Tani General Manager
Dear Mrs. Familia, Warmest greetings from Savana Hotel & Convention. Thank you very much for sharing your experience about your stay at Savana Hotel & Convention. We are more than happy to know that you enjoyed your stay at Sava… Show more
Reviewed: 3 November 2022 · Stayed in October 2022
Verified review