Reviews of Scallywags Smugglers 4 stars
Jalan Dusun Gili Air, 83352 Gili Air, Indonesia
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe room is Nice with a little patio. And having access to scallywags beach club is a plus
Breakfast could be improved
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewIt’s a very nice and clean hotel.
Dear Daniela, Thank you for taking the time to share your positive feedback! It’s wonderful to know you appreciated our cleanliness and service. Our team works hard to ensure every guest has a pleasant stay, and your kind words mean a lot. We’d love to have you back anytime. Kind Regards, Scallywags Smuggler Team
Dear Daniela, Thank you for taking the time to share your positive feedback! It’s wonderful to know you appreciated our cleanliness and service. Our team works hard to ensure every guest has a pleasant stay, and your kind words mean a lot. … Show more
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewBreakfast was at the beachfront at the other Scallywags establishment. Option number 4 is being requested three weeks after getting home. From the moment we arrived, every staff member task seemed to look after our every need.
Nothing
Dear Ken, Thank you for your wonderful feedback! We're delighted our team made your stay so special by attending to your every need. Regarding breakfast at our beachfront Scallywags location, we're glad you enjoyed the experience. For future reference, we're happy to assist with any post stay requests, just reach out to our front desk team directly. We hope to welcome you back soon. Kind regards, Scallywags Smuggler Team
Dear Ken, Thank you for your wonderful feedback! We're delighted our team made your stay so special by attending to your every need. Regarding breakfast at our beachfront Scallywags location, we're glad you enjoyed the experience. … Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLovely big room & comfortable bed. Small pool area but nice to have. Good aircon. Decent water pressure. Good breakfast choice.
Although the breakfast was nice, it is a 10 min walk from the hotel. Outside bathroom so not the cleanest but overall in a good condition
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGreat location, fantastic air conditioning, comfortable bed and good amenities. Smart TV, fridge & tea making facilities were very good also. Right in the middle of the island so could walk everywhere within minutes. Really good stay.
Only negative is that it was too noisy particularly through the night.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewRooms were very well equipped and comfortable. Breakfast on the beach, with the sea only metres away, was really good! Enjoyed our stay very much.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewBig, pretty (nice decorations) and comfortable room with fridge, hairdryer etc. Big, the most comfortable bathroom we had in Indonesia with very nice cosmetics (even hair conditioner and body lotion). The breakfast was served in bar on the beach - 10 minutes walk but with excellent seaview. Hotel is 6 minutes walk from harbour.
A little bit claustrophobic space around the room. Green colour of water in swimming pool. We had to wait for the reception hosts to make check-in.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe hotel is rated as a four star but this is definitely not the case. We stayed in Rumah Dua at Scallywags Smugglers which was convenient for us as it had two separate rooms right near each other which was perfect for us and the kids. The beds were clean and comfortable but the rooms, especially the bathrooms are pretty tired. The water pressure in the showers was terrible and just looked very worn and dated. The fridge in one room leaked water onto the floor of the room. It was cleaned up when we mentioned to the staff but not fixed. In the second room we found dead cockroaches twice. The breakfast was pretty basic. The staff were nice and responsive and it was cheap accommodation so good value but we expected a better standard and wouldn’t stay here again as it wasn’t a particularly comfortable stay for us.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewGreat location, lovely rooms, great shower , lovely breakfast just a 5 min cycle way at the main resort with truly lovely staff.
The pool was filthy and green due to the amount of algae growing on the walls. The smell of chlorine was overpowering and it didn’t need that much it just needs a clean. You asked about the staff but we wouldn’t know as we didn’t see anyone the reception was unmanned our entire stay!
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewLovely rooms and location, staff very helpful and the pool clean and quiet
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in May 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewClean, quiet, comfortable
10 minutes to go to eat breakfast.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in May 2025
Verified reviewNice accommodation, water available, room service when we had to leave early for our boat
The breakfast is 10 min walk from the accommodation
Dear Karolina, Thank you for your lovely feedback! We're delighted you enjoyed your stay and that our room service could assist with your early boat trip. While breakfast is a short 10-minute walk away, we're glad it didn’t hinder your experience. Your satisfaction is important to us, and we’d love to host you again in the future. Kind regards, Scallywags Smuggler Team
Dear Karolina, Thank you for your lovely feedback! We're delighted you enjoyed your stay and that our room service could assist with your early boat trip. While breakfast is a short 10-minute walk away, we're glad it didn’t hinder y… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReally nice room and bathroom, nicer than the pictures actually! Really good location, easy to walk to from the pier and near the Main Street of shops/restaurants. The beach club was also nice with comfy chairs and good sea access.
It is right next to the mosque so you get woken up at 5am everyday with the prayer calls! We think this is why the hotel is cheap. The toilets at the beach club were horrible, and there was little sun if you wanted to tan. Breakfast was okay, definitely get the full English as this was the best option. You get breakfast at the beach club. There was rarely anyone at reception, they are responsive on WhatsApp but it’s tricky to actually speak to anyone. The first day we did not get hot water because they rely on solar power to heat the water.
Dear Niky, Thank you for taking the time to share your detailed review of your stay with us. We’re delighted to hear that you enjoyed our rooms, location, and the convenience of being close to the beach club and Main Street. It’s wonderful to know that the space exceeded your expectations compared to the photos! We sincerely apologize for the inconveniences you experienced, particularly the early morning prayer calls from the nearby mosque, the issues with the beach club toilets, and the intermittent hot water supply. We appreciate your patience and will address these points with our team to see where improvements can be made. Your feedback about breakfast and reception availability is also noted, and we’ll work on enhancing these areas for future guests. We’re glad you made the most of your stay despite these challenges and hope to have the opportunity to welcome you back for an even better experience in the future. Please don’t hesitate to reach out if there’s anything else we can assist you with. Kind regards, Scallywags Smuggler
Dear Niky, Thank you for taking the time to share your detailed review of your stay with us. We’re delighted to hear that you enjoyed our rooms, location, and the convenience of being close to the beach club and Main Street. It’s wonderful… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThe location of the accommodation is great—just a 4-minute walk from the harbour. The staff are very friendly and helpful, which made the stay even more enjoyable. The room and the pool are both very nice and clean. The room is spacious, comfortable, and spotless, with a very cozy bed and clean sheets. They also provide both bathroom and pool towels, which is a great bonus.
Breakfast is served about a 10-minute walk from the accommodation at Scallywags Beach Club. While it’s a bit of a distance, it’s actually quite nice since the location is right by the sea and very beautiful. They don’t provide water with breakfast, but the portions are generous and the food tastes amazing. The bathroom is outdoors, which can feel a bit uncomfortable at night as the lighting is not very strong.
Dear Eva, Thank you so much for your kind and detailed feedback, we’re delighted to hear you enjoyed your stay with us! It’s wonderful to know that our location near the harbor, friendly staff, and clean, spacious room (especially the cozy bed!) contributed to a comfortable experience. We’re also glad you appreciated the extra touches like the provided towels and the lovely pool. We’re thrilled you enjoyed the breakfast at Scallywags Beach Club, the seaside setting truly is special, and we’re happy the generous portions and delicious food made the short walk worthwhile. That said, we appreciate your note about the water and outdoor bathroom lighting; we’ll certainly look into ways to enhance these aspects for future guests. It was a pleasure hosting you, and we hope to welcome you back soon for another relaxing and enjoyable stay! Warm regards, Scallywags Smuggler
Dear Eva, Thank you so much for your kind and detailed feedback, we’re delighted to hear you enjoyed your stay with us! It’s wonderful to know that our location near the harbor, friendly staff, and clean, spacious room (especially the cozy… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewAbsolutely amazing! So clean and brand new. Clean your room everyday and refill the water, shampoo, body lotion, etc etc. Staff was very helpful and kind
Hi Floor, Thank you so much for your glowing review! We're absolutely thrilled you enjoyed our clean, brand new facilities and the attentive daily service. It's wonderful to hear you appreciated the little touches like restocked toiletries and water, we believe these details make all the difference! Our staff is beaming after reading your kind words about their service. They work hard to create warm, helpful experiences for all our guests, and feedback like yours makes it all worthwhile. We'd love to have you back anytime! Let us know if there's anything special we can prepare for your next stay. Best wishes, Scallywags Smugglers
Hi Floor, Thank you so much for your glowing review! We're absolutely thrilled you enjoyed our clean, brand new facilities and the attentive daily service. It's wonderful to hear you appreciated the little touches like restocked to… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewLocation is so close to everything. Easy (only 6 mins) walk from Boat to Accomadation. Tucked down a quiet street so very peaceful. The mpsque is loud but it is not at all next door - it is quiete some distance so would be loud all over the island. Loved the room and private closed in terrace. Open shower is great. More light especially in bathroom would be good, hower it does create a peaceful atmlsphere so i can see why. The walk for breakfast to the main resort is lovely just head back to the harbour and keep going left. Best breakfast options i've had during my stay in Bali. Being able to use the resort facilites is lovely bonus. Had a great time fully recommend.
Nothing - really loved it.
Dear Nicola, What a joy to read about your experience! You've perfectly captured what we aim to offer: a tranquil oasis that's still wonderfully connected. We're especially pleased you: • Found the location ideal (6 minutes from boats yet peacefully set back) • Appreciated the architectural details like your private terrace • Enjoyed our breakfast offerings and resort amenities Your thoughtful note about the mosque's call to prayer across the island is much appreciated, it helps future guests understand the cultural ambiance. We'll certainly consider your lighting feedback as we continue to refine our spaces. Thank you for the wholehearted recommendation, nothing makes us prouder! We hope to welcome you back soon. Warm wishes, Scallywags Smugglers
Dear Nicola, What a joy to read about your experience! You've perfectly captured what we aim to offer: a tranquil oasis that's still wonderfully connected. We're especially pleased you: • Found the location ideal (6 minutes fro… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewWe had the most amazing stay at Scallywags. Rooms cleaned every day and fresh drinking water left in the fridge every day too. The staff are amazing, friendly and extremely helpful. The beds are HUGE and incredibly comfortable! It’s close enough to bars and restaurants but set back so it’s quiet at night. Would highly recommend.
The 5am prayer call every morning was very loud- not the hotels fault but just to note if you’re a light sleeper to bring ear plugs! :D
Dear Amelia, Thank you for your wonderful review! We're absolutely delighted you enjoyed your stay at Scallywags Smugglers, from our comfy oversized beds to the attentive service from our team. It's particularly rewarding to hear you appreciated our daily housekeeping and fresh water replenishment. Your recommendation means the world to us! We'd be honored to welcome you back for another relaxing stay in our little oasis. Warm regards, The Scallywags Team
Dear Amelia, Thank you for your wonderful review! We're absolutely delighted you enjoyed your stay at Scallywags Smugglers, from our comfy oversized beds to the attentive service from our team. It's particularly rewarding to hear … Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewGood location nice staff and very spacious room nice and clean
The pool needed to be cleaned up was pretty green and scungy. Though with the beautiful beaches not the worst thing.
Dear Gaylene, Thank you for your kind feedback! We're delighted you enjoyed our convenient location, spacious clean rooms, and friendly staff, these are exactly the experiences we strive to provide for all our guests. We sincerely apologize for the pool maintenance issue you encountered. This doesn't meet our usual standards, and we've addressed it with our maintenance team to ensure proper cleaning procedures are followed consistently. As you noted, our beautiful local beaches are just moments away, but we want all our facilities to meet your expectations. We hope to have the opportunity to welcome you back for an even better stay. Warm regards, Scallywags Smugglers
Dear Gaylene, Thank you for your kind feedback! We're delighted you enjoyed our convenient location, spacious clean rooms, and friendly staff, these are exactly the experiences we strive to provide for all our guests. We sincerely apo… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewEverything was PERFECT 🤩
Dear Rebeka, Your review just brightened our entire team's week! To hear that everything was PERFECT is the ultimate compliment we could hope for. This is exactly the experience we work so hard to create for every guest. We're already looking forward to your next visit, until then, thank you for being such a wonderful guest. Best regards, Scallywags Smugglers team
Dear Rebeka, Your review just brightened our entire team's week! To hear that everything was PERFECT is the ultimate compliment we could hope for. This is exactly the experience we work so hard to create for every guest. We're alrea… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewSpotlessly clean, plenty of room, comfy bed and good aircon
Dear Alex, Thank you for your wonderful feedback! We are delighted you appreciated our high cleanliness standards, spacious accommodations, and the comfort of your bed and air conditioning. These are exactly the details we take pride in perfecting for every guest. It was a pleasure hosting you, and we hope to welcome you back for another restful stay soon! Best regards, Scallywags Smugglers
Dear Alex, Thank you for your wonderful feedback! We are delighted you appreciated our high cleanliness standards, spacious accommodations, and the comfort of your bed and air conditioning. These are exactly the details we take pride in pe… Show more