9.3

Reviews of Selvática 4 stars

Jalan Martin, 83352 Gili Air, Indonesia

  • Tessa

    Reviewed: 25 July 2025 · Stayed in June 2025

    Verified review
  • Anna

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Attention to detail was amazing, loved the finer details like the pillow spray. Staff were so helpful and friendly. Facilities felt very luxe and clean. Thank you Gita and staff we appreciated your hospitality so much

  • Anonymous

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    The beautiful greenery, the small size of the place. The location, set back but still very close to a lovely beach.

    Nothing really, perhaps breakfast could be improved slightly with a little more choice.

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  • James

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    We had a wonderful romantic day at the small boutique accommodation with a lovely pool. Located at the north end of the island close to the turtles in the beach and very quiet and comfortable with plenty of good eating options around

  • Maja

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    From the moment I arrived at Selvática, I felt completely at peace. The place is an oasis of calm and beauty, with the soft sound of nature, beautifully designed spaces, and warm, welcoming staff. The team is attentive, respectful and always available if you need anything. My room was spotless, the garden very well mantained and relaxing, and the breakfast was amazing. You can feel the love and detail in every corner of the place. This is not just a stay it's an experience! . If you're looking for a safe, peaceful, and soulful place to disconnect and recharge, Selvática is the one. Thank you to the whole team. I can’t wait to come back!

  • Johnston

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Exceeded expectations. Thoughtful touches. Beautiful setting. Breakfast lovely. Romantic rooms. Unexpected little gift.

    Overly chlorinated pool - the only issue.

    Property response:

    Thank you so much for your kind words, we’re truly happy to hear you had such a magical stay and appreciated all the little details we prepared with love. Regarding the pool, we’d like to clarify that we check chlorine levels daily, and they are always maintained within safe and recommended standards. If something ever feels off, we kindly ask guests to inform us during their stay, it's the only way we can act immediately and ensure your full comfort. Leaving this feedback after check-out, while noted, doesn’t help us improve your experience in real time. We truly encourage guests to communicate directly with us, it helps small businesses like ours grow and serve you better. We look forward to welcoming you back soon 💚

    Thank you so much for your kind words, we’re truly happy to hear you had such a magical stay and appreciated all the little details we prepared with love. Regarding the pool, we’d like to clarify that we check chlorine levels daily, and th… Show more

    Selvática
    13 July 2025
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  • Alja

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    A wonderful resort – a peaceful, surrounded by lush greenery and beautifully maintained gardens. The staff were kind and helpful. The accommodation was clean and comfortable, with a high european standard. Highly recommended!

    /

  • Noemie

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    We felt very safe and welcomed from the moment we arrived. The team is incredibly respectful and warm. You can tell they truly care about their guests and their hotel. The room was clean, peaceful, and surrounded by nature. Best breakfast we have in all our trip. Would absolutely come back again.

    Nothing everything was most than perfect

  • Tom

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    It is a small and therefore totally cozy accommodation. The staff take care of any concerns that arise during the stay and are very accommodating. One of our best experiences during our trip

    Nothing, all good :)

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  • Brigi

    Reviewed: 7 June 2025 · Stayed in May 2025

    Verified review
  • Andréa

    Reviewed: 30 May 2025 · Stayed in May 2025

    Verified review
  • Annalaura

    Reviewed: 23 May 2025 · Stayed in May 2025

    Verified review

    This review has been hidden because it doesn't meet our guidelines.

    Property response:

    We are deeply disappointed that Booking.com has chosen to retain the score from a guest who behaved in a clearly **racist and aggressive manner** toward our Selvática team. While the hateful comments were eventually removed due to their **highly discriminatory and racist content**, the score remains visible — because, according to Booking, it is "important to reflect the guest's experience." We strongly disagree. This rating does not represent our service, but rather the unjust opinion of someone who disrespected our team and our values. This review is still under dispute due to the poor handling of the situation by Booking.com. We stand firmly against any form of racism or hate, and we will continue to protect the dignity of our staff and our guests.

    We are deeply disappointed that Booking.com has chosen to retain the score from a guest who behaved in a clearly **racist and aggressive manner** toward our Selvática team. While the hateful comments were eventually removed due to their **h… Show more

    Selvática
    29 May 2025
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  • 7.0 Good
    Secil

    Reviewed: 22 May 2025 · Stayed in March 2025

    Verified review
  • Leah

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    The garden is very peaceful and pretty, the cleaning is done everyday, the mosquito net is in very good shape, the ac works well, they provide mosquito repellent, the bed is comfortable, the staff is nice

    - The room had a moldy or damp smell despite the staff spraying with air fresheners and keeping the ac on. - We sent the laundry and it was was on the pricier side of 40k per kg whereas other places on the island have it as low as 15k. however it was also our mistake because we did not ask in advance for the price. - the main breakfast items could be a bit improved

    Property response:

    Thank you for your feedback. Regarding the smell in the room — please note that what you experienced was not mold, but rather the natural scent of a bamboo bungalow after tropical rain. During your stay, it rained several times, and this natural damp scent can be unfamiliar if you're not used to staying in places surrounded by nature. We do our best to keep things fresh, but we also embrace the essence of being in the middle of a tropical paradise. As for the laundry, the price is 40k IDR per kilo, which is less than €2 — and includes a convenient full service where you simply hand us the laundry and receive it back clean and folded. We understand that some places on the island offer cheaper options, and we’re happy for guests to explore those alternatives if budget is a concern. We never hide our prices, but we also encourage guests to ask if unsure. Lastly, we appreciate your note on breakfast and are always working on improving our offerings. Thanks again and we wish you a lovely rest of your trip! Warm regards, Team Selvática

    Thank you for your feedback. Regarding the smell in the room — please note that what you experienced was not mold, but rather the natural scent of a bamboo bungalow after tropical rain. During your stay, it rained several times, and this n… Show more

    Selvática
    20 May 2025
  • Simonas

    Reviewed: 5 May 2025 · Stayed in May 2025

    Verified review

    Feels clean and new, cosy. Close to the beach but good spot to hide from the sun under the trees.

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  • Emily

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review

    A lovely quiet spot which feels like you are really in nature, there is no noise at night and yet you are only a short walk/ cycle from the turtle snorkelling area of the beach and restaurants. The staff are super accomodating - we ate at all their restaurant recommendations which were fab. Bike and snorkel hire direct from them was very helpful.

    Breakfast was a little limited and the coffee was the worst we have had in all of Indonesia - recommend going to nearby Pachamama for better coffee. There are also a few bugs in the room - this is massively helped by the double room sweep the staff do and turn down service at night and the net, we appreciated that, but worth noting.

  • Μαρια

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review

    Congratulations to the whole team! Everybody ready to help you! Amazing place! Very good location! 2’ walking distance from the beach! Delicious breakfast! Like a paradise!

    Nothing

  • Rouzbeh

    Reviewed: 10 April 2025 · Stayed in April 2025

    Verified review

    The staff was super friendly, especially Rijaal

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  • Marcin

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    peace and quiet, staff very helpful

  • Silvia

    Reviewed: 28 March 2025 · Stayed in March 2025

    Verified review

    Staff is what makes your stay at Selvatica special. Ejal, Gita and the other guys were very attentive, kind and fun. They accommodated our requests and were always helpful.

    Bungalows are very small and they lack your typical amenities like kettle and mini-fridge. Breakfast is served at 8, which is quite late for early risers or if you have activities booked or ferries to catch.

  • Michail

    Reviewed: 21 March 2025 · Stayed in March 2025

    Verified review
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  • Arnault

    Reviewed: 14 March 2025 · Stayed in March 2025

    Verified review

    Very quiet. Beautiful garden and pool. Friendly and helpful staff

    Perfume smell in the room. Rain in the bathroom

  • Maryna

    Reviewed: 10 March 2025 · Stayed in March 2025

    Verified review

    Absolutely gorgeous place! We loved everything! Nothing to complain about. The territory is amazing. So green and nicely maintained. The stuff is so friendly and helpful. We d love to come back here again!

  • Eetu

    Reviewed: 1 March 2025 · Stayed in February 2025

    Verified review
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