Reviews of Snooze Malang
21 Jalan Doktor Sutomo, 65111 Malang, Indonesia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewSnooze Hostel was an exceptional place to stay—clean, comfortable, and impressively well-maintained. The facilities were top-notch for a hostel, with a fully equipped kitchen, cozy common areas, and spotless bathrooms. The atmosphere was warm and welcoming, thanks in large part to the friendly and helpful staff who went out of their way to make sure guests felt at home. I’d highly recommend it to anyone looking for a clean, comfortable, and well-run place to stay.
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewthe sweetest staff ever! literally felt like home<3
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe highlight was the extremely friendly staff, who gave us a very warm welcome. We also really liked the many different common areas. Unfortunately, we only stayed for one night, but would definitely stay longer next time.
The room we had (right at the end of the lobby) is not that easy to darken. Unfortunately, it remains relatively bright during the night because the lobby is in front of the large glass wall from the room.
Dear Andrea, Thank you so much for your kind words and for sharing your experience with us. We’re truly happy to hear that you felt warmly welcomed by our team and enjoyed the different common areas we provide. Even though your stay was short, it means a lot to know you would like to come back for a longer visit in the future. We’re sorry to hear that the room near the lobby felt a bit bright at night due to the glass wall. We have already added blackout curtains, but we understand there is still room for improvement, and we will keep working to make it more comfortable. We really appreciate your feedback and obviously will improve the comfort of our future guests. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon. Warm regards, Rara Management Team of Snooze Malang
Dear Andrea, Thank you so much for your kind words and for sharing your experience with us. We’re truly happy to hear that you felt warmly welcomed by our team and enjoyed the different common areas we provide. Even though your stay was sh… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFabulous! A very dedicated and helpful team, a nice hotel with confortable and clean room, and also cute and well equiped shared space. Also, the hotel is very well located in Malang. I recommend 100%! Thank you Snooze team!
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Hi Gaelle, Thank you so much for taking the time to share such a wonderful review! We’re really happy to hear that you enjoyed the room, the common area, and also the location of our hostel. Our team will be delighted to read your kind words—it truly motivates us to keep giving our best service. We hope you had a great time in Malang, and we’d love to welcome you back to Snooze again one day! Warm regards, Vania and Snooze Team
Hi Gaelle, Thank you so much for taking the time to share such a wonderful review! We’re really happy to hear that you enjoyed the room, the common area, and also the location of our hostel. Our team will be delighted to read your kind wor… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLovely stay, only stayed very shortly but the bedbunks were great!
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewOne of the nicest hostels I’ve been to. The staff are incredibly friendly and take the time to learn you by name, and offer a lot of helpful information. Its also very social.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReally comfy beds and good amount of space for luggage. Staff were very helpful and only a short walk into Malang which was very pretty.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect, super clean, very helpful and kind staff, they helped with everything, made me feel very comfortable, gave me good tips, organized a trip to tumpac sewu, did laundry. The shared dorm is very quiet, the lockers are big and it looks like you have your own little room as you can even stand! The bathroom always clean. The best hostel I have ever been to.
There could be breakfast even though you can use the kitchen and there is always coffee, tea and water!
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewNice people , very clean place . They were very flexible for a late check in
Hi Michael, Thank you so much for your kind words and the perfect rating! We're so happy to know you enjoyed the cleanliness of our place and that our team could support your request. It was truly a pleasure having you stay with us, and we’re always here to make sure your time with us is as comfortable and easy as possible. Looking forward to welcoming you back anytime you're in Malang! Warm regards, Vania and The Snooze Malang Team
Hi Michael, Thank you so much for your kind words and the perfect rating! We're so happy to know you enjoyed the cleanliness of our place and that our team could support your request. It was truly a pleasure having you stay with us, … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThis is probably the best hostel I stayed at in my life. The staff is extremely friendly, helpful and welcoming, the facilities are beautiful and large, and most importantly, the beds are exceptional. Every bed is in their private walk-in box in which you can stand, plus you have space on the side of the bed to walk, you have a mirror and hangers in the box, light, powerplug, and it is decorated lovely. The bed is super comfortable. The hostel is also very quiet and people are respectful of quiet hours.
Hi Zoé, Wow — thank you so much for this incredibly kind and thoughtful review! We're truly touched by your words and thrilled to hear that your experience at Snooze Hostel has been the best so far. It means a lot to know that you enjoyed not just our facilities and design, but also felt comfortable and welcomed by our team. We're especially glad that the bed and private box setup helped make your stay more restful and enjoyable! Your appreciation for the quiet atmosphere and thoughtful touches truly motivates us to keep doing our best. We’d love to welcome you back anytime your travels bring you to Malang again! Warmest regards, Vania and the Snooze Malang Team
Hi Zoé, Wow — thank you so much for this incredibly kind and thoughtful review! We're truly touched by your words and thrilled to hear that your experience at Snooze Hostel has been the best so far. It means a lot to know that you enj… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe staff is very very kind and the hostel is extremely clean
Hi Kevin, Thank you so much for taking the time to leave us such a great review! We’re so glad to hear that you enjoyed your stay and appreciated both the kindness of our staff and the cleanliness of the hostel. It's always our goal to make our guests feel welcome and comfortable, so your feedback truly means a lot. We hope to see you again soon on your next visit to Malang! All the best, Anne and the Snooze Malang Team
Hi Kevin, Thank you so much for taking the time to leave us such a great review! We’re so glad to hear that you enjoyed your stay and appreciated both the kindness of our staff and the cleanliness of the hostel. It's always our goal t… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe staff were some of the kindest people I've ever interacted with. The pods had beds with bedframes (instead of just a mattress on the floor). The pods also were tall enough to stand up in (as a fairly tall man) and had plenty of space. Excellent experience highly recommend.
Hi Robert, Thank you so much for your kind words and the perfect overall rating — we truly appreciate you taking the time to share your experience! We're especially happy to hear that our staff made a positive impression and that you enjoyed the comfort and space of our pods. It means a lot to know that these details made a difference for you! We also take note of your ratings for the bed and room view, and we really appreciate your honesty. Your feedback helps us continue to improve and provide the best experience possible for our future guests. We hope to have the chance to welcome you back again whenever you're in Malang! Warm regards, Anne and the Snooze Malang Team
Hi Robert, Thank you so much for your kind words and the perfect overall rating — we truly appreciate you taking the time to share your experience! We're especially happy to hear that our staff made a positive impression and that you … Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified revieweverything was amazing, probably the best hostel i ve ever stayed in! feels very luxurious and clean. Nice staff !
Hi Tasha, Thank you so much for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to hear that your stay felt luxurious, clean, and welcoming — that’s exactly the experience we aim to create. Your appreciation of our staff means a lot, and we hope to have the pleasure of hosting you again in the future! All the best, Gia and the Snooze Team
Hi Tasha, Thank you so much for taking the time to share your experience with us. We’re truly grateful for your kind words and delighted to hear that your stay felt luxurious, clean, and welcoming — that’s exactly the experience we aim to … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewIt’s such a great place and the staff is very friendly. Everything is clean and the rooms offer enough space and privacy to every traveler. It is kind of a capsule concept with a real bed and not only a mattress. Furthermore, the tours are amazing and have a very reasonable price!
Hi Helena, Thank you so much for your lovely review! We're truly happy to hear that you enjoyed your stay with us — from the friendly atmosphere, cleanliness, and comfort of our capsule-style rooms, to the tours we offer. It means a lot to us that you felt the privacy and space suited your needs as a traveler. We're also glad you found our tour options both enjoyable and reasonably priced, we always aim to offer meaningful experiences at fair value. Your kind words motivate our team to keep getting better, and we’re excited to keep improving in the future! Safe travels and we hope to welcome you back again someday. Warm regards, Heras and the Snooze Team
Hi Helena, Thank you so much for your lovely review! We're truly happy to hear that you enjoyed your stay with us — from the friendly atmosphere, cleanliness, and comfort of our capsule-style rooms, to the tours we offer. It means a … Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewAtmosphere, environment, cleaness and friendliness of stuff
Everything was great
Hi Peter, Thank you for staying with us and it was our pleasure to have you here. We're glad you've enjoyed your stay, see you at another chance! Warm regards, Heras and the Snooze Team
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in April 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewA real gem in Malang. The hostel is in a quiet neighborhood but within walking distance to the shopping street. There is plenty of space to hang out and chill and the room was spacious.
Hi Michelle, good morning from Malang! Thanks for choosing us and also your feedback means a lot for us. Hope to see you again someday. Warm regards, Heras and the Snooze Team
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe accommodation was great! The room and bathrooms were very clean. Everyone at the reception was very kind, and we even got iced tea as a welcome drink. When I communicated with the hostel beforehand, they recommended companies that arrange transport from the airport to Malang, and I’m very thankful for that.
Hello Kristyna, Thank you so much for taking the time to leave such a wonderful review! We’re absolutely delighted to hear that you had an amazing stay with us. Your kind words truly mean the world to our entire team. It’s always a pleasure to host guests like you, and we’re so happy that you enjoyed the atmosphere, the service, and everything else we have to offer. Your feedback motivates us to keep doing our best every day. We hope your travels continue to bring you joy and adventure, and we’d be honored to welcome you back anytime you're in Malang again. Until then, thank you once again, and safe travels, Kristyna! Best, Gia and Snooze Team
Hello Kristyna, Thank you so much for taking the time to leave such a wonderful review! We’re absolutely delighted to hear that you had an amazing stay with us. Your kind words truly mean the world to our entire team. It’s always a pleasu… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewEverything was perfect, that’s one of the best hostel of my 3 months trip. Comfortable bed, incredible staff, nice place, a lot of quiet place to rest, cleaned several times a day, a fully equipped kitchen, free coffee and tea, a fridge available, free water.
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Hello Hugo! Thank you very much for staying with us and sharing your feedback for us! We are thrilled to hear that your stay with us has been perfect for you during your journey, it is an honor for us! We are happy that you enjoyed our service and your stay in our home! We will do our best to keep up with the good work and give our guest a good experience with us! Hope you have an incredible journey ahead, Hugo! Cheers! Anne and the Snooze Team
Hello Hugo! Thank you very much for staying with us and sharing your feedback for us! We are thrilled to hear that your stay with us has been perfect for you during your journey, it is an honor for us! We are happy that you enjoyed our ser… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewFriendly.helping with everything
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