Everything was great from the villa to the staff. The service was impeccable and the place is magnificent

It is a beautiful place !

Stayed in June 2025

Everything has become about money. Only two 330ml bottles of water are provided in the room per day, which is extremely insufficient—especially since, due to our fear of "Bali Belly," we didn’t even use tap water to brush our teeth. When we asked for more water, they told us it would be at an additional cost. I've never encountered such treatment anywhere else in the world. The restaurant prices are quite expensive, and all prices are listed excluding service and tax, which are then added on top. We did not have this kind of experience at any of the other hotels we stayed at in Bali. The hotel is about 15–20 minutes away from the center, and there’s no free shuttle service. They asked for around 100–110k IDR per person for a one-way trip. Just to compare—if you use the Grab app, a motorbike ride costs about 15k, and a car ride around 50k IDR. You do the math. Breakfast for two is 330k IDR, and if you want it by your private pool, it goes up to 550k—so the only difference is it being brought to your room. Their approach to service has unfortunately become too money-oriented.

We chose a private pool villa for the first stop of our honeymoon in Ubud, and it was truly an impressive experience. Thank you for the welcome surprise! The cleanliness was excellent—despite our many concerns, we didn't see any insects or anything like that inside. The staff were very friendly and helpful.

Stayed in June 2025

-

Very kind staff, beautiful and calm place.

Stayed in May 2025

Everything perfect!

The staff is very professional and makes you feel special! Everyone is so kind and helpful. A big thanks to our waiter Riski, whose beautiful smile made our mornings so pleasant. The breakfast was very tasty! The villa and the surrounding area are beautiful, with lots of different plants. Also, my friend had a birthday, and the staff helped prepare a surprise by decorating the room beautifully and providing a nice cake. The location is very good, close enough to centre but the hotel is located in very quiet location next to rice fields and jungle.

Stayed in May 2025

Information about the spa is not easily accessible to resort residents. I think information regarding the services would be easier and having it done in the villa at a request.

It was beautiful and felt secluded yet it was easy to get to town.

Stayed in April 2025

We were in the two-bedroom villa. The floor tile between the two bedrooms was very slippery when it rained, which happens often in the rainy season.

This is a small paradise in Ubud where you can relax. The staff is lovely. There was some issue with the pool, and they fixed it very quickly. Breakfast is delicious, especially the avocado toast!

Stayed in February 2025

The towels and sheets did not smell very clean and the shower had a very clogged drain and the water overflowed into the entire bathroom.

Our stay was wonderful, we stayed 6 nights in the villa with a private pool. The hotel is wonderful, full of nature and has two very large pools. The hotel has a transfer that takes you to the center of Ubud, very convenient. And if you want to take a Grab, you can get to the hotel without any problem. The hotel staff was very friendly and helpful from the moment we arrived. The breakfasts were delicious, and it was the best crispy bacon of our lives. I had a small problem with the refrigerator in my room, I used medicine that has to be refrigerated, and the refrigerator froze them, if they are frozen they cannot be used. I was very scared because I brought my medicine for a 4-month trip, the staff was excellent, they found a way to find the medicine even though it is not very common and they replaced all the pencils that had frozen, I could not be more grateful for their service and concern.

Stayed in January 2025

Insects

The location and scenery and staff

Stayed in January 2025

Absolutely wonderful and hidden spot. Perfect place to recharge and get inspired.

Stayed in December 2024

Only issue was the insects inside the room. No other way around this, considering it’s in a jungle. Wasn’t so bad. I just had to buy some bug spray.

Overall was amazing. Service, knowledge, communication, comfort.

Stayed in November 2024

Wifi wasn’t great, though that helped me disconnect which was the whole point of my trip

Fabulous location, just a short drive from Ubud but felt completely isolated and incredibly peaceful

Stayed in November 2024

The thing to know is that resort is a bit far away from Ubud center (10-15mn drive) but they have a free shuttle . It was easy going back and forth with our scooter and we really appreciated the remote area

Everything. The kindness of the staff . Especially Fitree who was such helpful. The breakfast 😍. The best we had so far in Bali. The resort . Lost in the jungle and the rice fields . The pools , the rooms. Everything!!

Stayed in August 2024

some insects/lizards inside rooms

Staff was just awesome. Very friendly, always willing to help. They even woke us up not to miss the breakfast

Stayed in August 2024

Lack of laundry offerings

Exclusive feel, Exquisite environment, Exceptional hospitality

Stayed in August 2024

Nothing :)

Great environment with two pools in the jungle. Staff was very kind and helpful. The offered shuttle to Ubud downtown is a great benefit.

Stayed in July 2024

Breakfast was nice but it would be great to have a bit more variety, especially for people who stay for several nights.

We booked 2 villas with private pool and the rooms were gorgeous. Very spacious and very clean. The staff was very nice and very helpful. The location was perfect for us as it is away from the chaos of Ubud but still easily reachable via grab.

Stayed in July 2024

The shuttle to town is not very frequent and extra shuttle is a bit expensive.

Lovely view from room, spacious room, friendly staff.

Stayed in June 2024

Absolutely incredible. If I could give it an 11/10 I would. The staff here make this place amazing, I hope they are well looked after by the owners.

Stayed in April 2024

Not a thing

Beautiful room, excellent restaurant food. The pool is amazing and the massage quite relaxing. The staff makes this place, particularly the wait staff girls and the young boy who helped make our restaurant time a laughing time. The young women who manage the office and greet us every morning were wonderful as well.

Stayed in May 2024

The aircon wasn't quite strong enough to cool the entire villa. The lights are also quite dim in thr villa especially at night. But overall a very comfy place!

The staff are always cheerful and friendly, always striking up a little chat or just asking how you are. Very helpful as well as you can approach then to ask for advice. They even stayed up till 11pm just to receive us when we checked in. Facilities are basic but as an accommodation, it was plenty for us. Always a cozy place to return to.

Stayed in May 2024

We loved our stay at Suara air, the 2 bedroom villa was amazing, we had our own swimming pool and lovely large bedrooms and garden. There are also two infinity pools which we used and the atmosphere is just amazing. Listening to all the wildlife whilst having a swim or lying on the sun beds. There was so much breakfast choice, we thought it may have just been fruit but you could have smoothie bowels, pancakes and more. They don't serve dinner but there are a couple of restaurants down the road, a few minute walk which were lovely. We had a couple of massages and we felt so relaxed afterwards, again being able to listen to the wildlife whilst having a massage was amazing. We did a couple of trips from the hotel, the taxi dropped us off to the Monkey Forest but would advise going in the morning as we went in the afternoon and the traffic was awful. All the staff were amazing, friendly and welcoming. They were fantastic with our 2 year old, we will miss them so much, especially the ladies on the welcome desk. There was some work going on but I wouldn't worry about this, it didn't take away the feel of the place and they were too noisy, the place is so amazing it didn't bother us.

Stayed in May 2024

1. Weak WIFI 2. Limited options for Breakfast 3. Location is slightly Far away from the Center 4. Construction is going on around the property in a few places so lack of privacy at the general pool area but we enjoyed in our private pool with the villa

1. Surrounded by Nature 2. Fresh Food is prepared for breakfast but limited options 3. It rained every day and it was beautiful 4. Massage & Spa is good

Stayed in April 2024

The bigger pool was slightly dirty and some of the pool towers were stained, although they smelled and felt very clean.

The breakfast was amazing - I loved that it was an a la carte menu, rather than a buffet. The coffee was also really good (often isn't even in fancy hotels!) and the staff were really accommodating and helpful whenever we had any questions. They were also super responsive and when there was a water issue in our bathroom, they resolved it fairly quickly.

Stayed in April 2024

Very friendly and helpful staff, primarily many thanks to DEWA - very polite, positive, and helps with all the questions in a professional manner!

Stayed in April 2024