No complaints with the hotel it is just Sanur is bit crappy.

Lovely hotel with great charm. So tranquil - lovely pool

Stayed in August 2025

Very helpful and smart staff, we mention our flight schedule to leave and they already suggest us to leave luggage and can do a decent shower in their spa facilities before we head to airport. Breakfast is very nice too

Stayed in August 2025

Nothing

Unique property with large rooms in a beautifully traditional fashion. Very helpful staff

Stayed in August 2025

The room was quote humid.

Room very big and confortable. Pool and restaurant great. The staff very kind and professional

Stayed in August 2025

Everything was amazing, buildings, gardens, staff.. Thank you!!

Stayed in August 2025

It would have been nice to have a small kids pool.

Location

Stayed in August 2025

Nothing

A La Carte breakfast was great

Stayed in August 2025

The poolside snacks menu was a bit lacking, and unfortunately our room was nextdoor to neighbours who had dogs barking during the night.

Breakfast was excellent, one of the best during our month long stay in Bali. We especially loved the gamolin music during breakfast. I would return for this alone. The pool area was also perfect for couples or solo travelers looking for some peace and quiet.

Stayed in June 2025

Our room was noisy because of building next door. They happily moved us to another room.

Beautiful room. Very accomodating staff. Good bar and happy hour in a lovely garden.

Stayed in July 2025

Nothing.

Stunning resort with character, wonderful staff, facilities and location.

Stayed in July 2025

Had to adjust A/C but got it sorted

We had a fantastic week here. Everything worked so well. The staff were so friendly and helpful exemplified by Ellie at front desk and Gusti in the restaurant, Pool was superb.

Stayed in July 2025

There was really nothing to complain about.

The location was perfect, with many great restaurants right in front of the hotel. What truly made our stay special were the staff. One kind staff member even helped us arrange our transfer and boat trip to the Gili Islands after our stay – such a thoughtful and helpful service! The breakfast was delicious and offered a nice variety. In the evening, the staff prepared our room for the night and even left a bedtime story on the bed – such a lovely touch. Everything was simply perfect. We felt very well taken care of and would definitely come back. Thank you for such a memorable experience!

Stayed in July 2025

Nothing

Lovely pool, great breakfast

Stayed in July 2025

Some mornings getting a pool towel early was difficult as they did not put them out first thing. Also some mornings the pool area and pool could have old plant leaves etc around that did not get cleaned up as in previous stays when there always seemed to be a gardener sweeping and cleaning.

Breakfast, room and pool was very good. The breakfast was a good mix with plenty of choices, the room was clean with a very comfortable bed. The night time turn down service on the room was good and would always give it another tidy up. The hotel location is only about a 5 min walk from the beach. The hotel is located in a nice street area with plenty of shops and food restaurants.

Stayed in July 2025

Maybe more vegan options for breakfast and room service would be great.

Great place to stay in Sanur! The rooms are really nice and the staff is so hospitable. The value is superb -- incredibly luxurious for the price you pay.

Stayed in June 2025

The resort is lovely, it comprises a large property and an elegant design. It offers a quiet oasis in the middle of a busy sea town. It's 5 minutes from the beach where it offers loungers and is surrounded by restaurants and shops. We had a large room on the ground floor with an open air bathroom and a small garden with a gazebo. It was all very elegant and airy. Breakfast was nice and the staff were very helpful, also the pool is big and welcoming.

Stayed in July 2025

Nothing

The room was very nice, we stayed for a birthday getaway with my partner and they decorated the room. Which was very nice! Breakfast was amazing, massage - AWESOME :) Ecen though you of course can find way cheaper options outside of the hotel, but that was a treat! Was very cute coming back to the room at night - there was always some bed-time story printed)

Stayed in April 2025

Staff, decor, food, spa

Stayed in June 2025

Nothing

Pool,staff were great, very relaxed vibe, room was lovely,was nice and quiet, food I ordered was all good.

Stayed in June 2025

There was a lot of humidity in the air during our stay, but also the air co in the room didn't get this better. Because of that, the bed and after 3 days also all of our clothes felt pretty dense. If you have a better air conditioning that clears out a part of the humidity, it would help to get things dry and fresh.

Great stay on a perfect location. The hotel is not located on the beach, but you easily walk to the swimming area of the Sanur Beach. The hotel is very nice, well maintained and clean. As you are in the 'centre' you can have some background noise of scooters and cars in the road, but overall it's a very relaxing space. We like to have the breakfast in front of the hotel, were you can see the city come to live and people start their day. The breakfast is a la cart and more than enough. The rooms are also nice and pretty spacious with also an outdoor patio. I also liked the inner garden and swimming pool area. Tip; just cross the street for some great food in the local restaurant Beach Breeze! Very delicious.

Stayed in May 2025

This room is like those ads you see in a getaway or vacation magazine looking so unreal but very real in sudamala . Most fancies places i have ever stayed in .

Stayed in June 2025

Nil to say

The scale is perfect. Generous rooms, comfortable dining and lounge areas, gardens and a spectacular pool. The stall are all on point and so kind and friendly. Very peaceful and quiet with an emphasis on Balinese art and culture. Thank you.

Stayed in June 2025

Loved everything

Great location, very low key and relaxed. Room was beautiful with lots of space. Staff were attentive and friendly but not intrusive. Highly recommend and we will definitely be back.

Stayed in June 2025

The towels and the bed linen could have been in better condition. The beach is not very clean.

Is a wonderful resort with lots of charm. The breakfast is an experience in itself. The pool is excellent, we always had free beds. The staff are very kind and friendful and the services they provide are superlative.

Stayed in May 2025