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Reviews of Hotel Suma 3 stars

Jalan Laviana, Kalibukbuk, 81152 Lovina, Indonesia

#26 of 49 hotels in Lovina

Guests' Choice

Review score

Based on 339 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 23 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Wifi was not great.

    The room was large and comfortable with great outlook to the pool and gardens. Staff were very accommodating and helpful with anything i requested.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    We booked for a 2 twinbed room online and I messaged them twice to be sure, at our arrival they gave us a room with one large bed. We were also told that since we had 7AM excursion in the morning we could have the breakfast at 6.30am exceptionnaly but when I went in the morning, a woman said it was not possible.

    We were upgrade on a bigger room at our arrival by the reception. The location was good, really close to the beach.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    7.0
    An enjoyable stay.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool was dirty you couldn’t see the bottom. Very murky. Such a shame as everything else was good and clean.

    The staff were very friendly and helpful . The garden was beautiful and very Balinese style. We had a lovely view of the pool. The breakfast was ok. We enjoyed the pancake. Thank you to the lovely staff.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    A very pleasant surprise
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Although they are attending to the issues there are some that still remain, understandable as it appears to be an older hotel, but will need attention before they get too bad.

    The staff were great, all of them we dealt with were friendly and helpful. The hotel itself has a great ambience and a good location, being almost right on the beach. The hotel restaurant serves good food and is worth using. Another thing that is good about this hotel is that the management team seem to take guests criticism seriously (or at least have it checked) as most of the negative aspects from previous guests appear to have been sorted, for example the room we stayed in had a new air conditioning unit.

    Stayed in August 2025

  • Reviewed: 23 July 2025

    8.0
    It was a nice convenient and comfortable place to stay with friendly staff.
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The rooms were dusty like the floors hadn’t been cleaned, towels and sheets were stained, yet it said they would charge if you stained their towels. For breakfast they offered egg boiled, scrambled or fried but only 1 egg. When requesting two boiled eggs the staff wanted me to pay extra.

    The rooms was big and comfortable. The location was very convenient. The staff were very friendly and fixed my hot water and bathtub drain. It was a nice place to stay and I would recommend it.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    We loved our stay.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    I little bit noisy, you can hear the people next door.

    It was very relaxing, staff were wonderful.

    Stayed in July 2025

  • Reviewed: 27 June 2025

    8.0
    Relaxing
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    Great place to stay. Hope to be back.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely garden & ambience, especially round the pool. Comfortable room with funky mosaics. Hired excellent motorbikes through the front desk, for a delightful ride around the nearby byways. Staff & owner lovely, friendly and helpful.

    Stayed in June 2025

  • Reviewed: 9 May 2025

    9.0
    Amazing stay at Suma, the hotel is comfy and clean, the breakfast was delicious ! And the staff friendly
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff, cleanliness of the rooms; the location, the spa facilities, the delicious breakfast with homemade bread and banana cake and the fish was so tasty

    Stayed in May 2025

  • Reviewed: 5 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was a bit disappointing as were the cocktails. For that price we would have expected better quality (the gin tonic was made with sprite instead of tonic for example). We had problem with one Aircon being extremely noisy even while off and they could not fix it before the next day.

    Stunning hotel with beautiful Balinese architecture l at a great location (2 minutes away from the beach). The staff was welcoming and nice. We had such a great time that we extended our stay. The spa was also amazing.

    Stayed in May 2025

  • Reviewed: 18 April 2025

    8.0
    nice
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Sea View
    • Stayed 1 night

    electric wires right outside my room, bathroom toilet had a strong smell when first arriving; no dolphins on early morning boat ride which was highly rated with zero results, and this actually made a difference in how many days I would bring my group next year

    room, pool, cafe

    Stayed in March 2025

  • Reviewed: 10 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Staff were really friendly, beautiful pool area and good location just a little out of the centre.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    9.0
    I would definitely return if visiting the area again.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    This is the most beautiful hotel, the courtyard area is idillic, and the restaurant being open and surrounded by so much green is a joy. The pool is serene and relaxing. It’s a lovely place to be. Location is quite remote. It is next to a beach, but not the sort of beach that is for sunbathing. It’s a working beach, lots of boats, and a market next to it. There are plenty of places to eat locally. Personally, the hotel is best though. It may be bit more, but worth it. They make a great Margarita too!! The rooms are really nice. The balcony and terraces all appear to be quite public. The spa is delightful. Speaking to a physiotherapist who was staying, he said that it was done to perfection, with expertise and understanding. I would definitely return if visiting the area again.

    Stayed in February 2025

  • Reviewed: 22 March 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Was a little out of the main area but only a five minute bike away.

    Loved how green it was, like a little oasis

    Stayed in March 2025

  • Reviewed: 22 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Food fabulous but very slow. I had to be upgraded because bed awful in standard room. Between 3 of us, several things not working, although it was fixed fairly quickly

    Lovely ambience, friendly and very helpful staff. Beautiful grounds. Food fabulous. Pool lovely

    Stayed in March 2025

  • Reviewed: 21 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Wasn't much i didnt like. Kitchen a little slow in meal preparation.

    The staff were very friendly and helpful. Food was really tasty. Spa fantastic. Everything very clean

    Stayed in March 2025

  • Reviewed: 8 March 2025

    8.0
    nice accommodation with great service near dolphin boat launch port
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Lots of mosquitos in the room. sorted with bug spray. hot water and water pressure were not reliable

    Super fiendly and helpful staff, great breakfast, nice outdoor, strategically located.

    Stayed in March 2025

  • Reviewed: 7 February 2025

    8.0
    Comfortable and relaxing apart from the burns which were eased in the beautiful pool
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bar prices too high Limited breakfast choices Thin walls - could hear people talking loudly in neighbouring room Lack of safety awareness with burning jos stick offerings left in shared pathways and naked candle flames on breakfast bar - burnt toes and fingers during stay ! Otherwise lovely relaxing place

    Great pool Spacious comfortable room Helpful friendly staff

    Stayed in February 2025

  • Reviewed: 2 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Only one vegetarian option on the menu for lunch and dinner. The vegetarian option (nasi kampur with tempeh) was delicious but more options would definitely improve the menu in my opinion.

    Very friendly staff. All very sweet and helping! Beautiful swimming pool and a good location.

    Stayed in February 2025

  • Reviewed: 29 January 2025

    8.0
    Cosy little hotel with a family ambiance
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Bathrooms in need of renovation.

    Very nice little hotel where staff made sure guests at all times felt comfortable

    Stayed in January 2025

  • Reviewed: 16 January 2025

    7.0
    If there wasn’t so many mosquitoes, I would go back
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Mosquito paradise need to address it

    Nice friendly place

    Stayed in January 2025

  • Reviewed: 2 January 2025

    8.0
    Date night with wife
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    All good

    Food at breakfast and lunch very good,house pizza delicious,massage there a must do Anik fixed a stiff neck that I had for days,all the staff pleasant

    Stayed in January 2025

  • Reviewed: 21 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    The swimming pool might need a little update, it's getting a bit old

    Loved our stay, the room and the services of the hotel. The breakfast is delicious with homemade bread and banana bread so yummy

    Stayed in December 2024

  • Reviewed: 20 December 2024

    8.0
    Very pleasant and friendly stay!
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi was weak in my room. On the balcony and by the pool it worked perfectly. Some towels were grey and had staines but they were clean. Fridge in the room was noisy so hooked it off. In the night heard something running on the roof: maybe a cat after a rat as saw one on the restaurant roof.

    Super friendly staff. They even offered me a ride to the center. When I went on a dolphin tour, they let me have breakfast coming back after the breakfast time. I also got to order two dishes for breakfast as was solo in a double room. Nice pool and spa. Room very clean. Cute and calm dogs around.

    Stayed in December 2024

Showing 1 – 25

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