Reviews of Surabaya River View Hotel 3 stars

Good location close to the main street with a lot of food options and a big mall. Pool with a nice view.

The shower was clogged. Breakfast was quite basic not very western like they say.

We were able to see the ocean from the room in the 11th floor. The view from the rooftop bar/pool was amazing. Food and drinks there, were excellent. The family room was spacious and practical.

The pool and pool bar were great. Excellent views. Helpful staff.

The hotel exceeded expectations with its modern and clean design, great views from above, a rooftop swimming pool, and a lively restaurant with evening music to sing along to. The location is also close to Surabaya’s old town.

No major drawbacks were experienced during the stay.

Only one night stop over to travel on from the airport. Comfortable and spacious rooms. We got a complimentary upgrade from the reception staff which was lovely, to get a large room and a mini fridge and kettle.

Be prepared to be woken by the 4am call to prayer. Bring some good ear buds as we were unfortunately woken up. This wasn’t a problem tho!

We really liked the area the hotel was located as close by there were many Restaurants and Shops where you can try Indonesian food. The Pool was also good and the staff gave some good recommendations regarding local restaurants. The Pool area is really nice to relax in the evening and see the sunset.

The rooms are alright but as stated previously from other guests - the bathroom could need some modernization. Also, the breakfast was not our favorite. It is mainly local food - which is great - but not really clear what includes Fish, meat etc. For Western people, it might be a little spicy. All in all, we would stay here again!

Good location

It was oke,.. breakfast oke. Staff oke. View from roof really good

Very friendly and helpfully staff. Beds were very comfortable

Limited breakfast choices, also the menue list quite limited

The hotel was good and the location was great. Staff helpful and friendly. The rooftop pool and bar were great to cool down in. Excellent value overall.

Only a small thing but a fridge in the room would be nice.

This my first time to visit Surabaya river view, absolutely there is no river it's a drain dirty , opposite my room window, BUT, having said that hotel is great, everyone is exceptionally friendly always smile on there face very approachable. Room was good size bed and pillows are very comfy toilet very clean, Aircon super cool. Everyday they changed bed cover and pillows case it's spots less. I'm glad I select this hotel it's also walking distance to money changers and major department store like SOGO and others I highly recommend this hotel

Only set back here is food menu is very limited they must improve there menu by adding few more dishes during my 4 nights I couldn't get good choice after my beers, another set back there live music , it's far too loud can't have good conversation mostly everyone sitting outdoor due to open area and music toooooo loud.pls improve on this two which I think absolutely necessary.otherthen that all is well. Good luck to the management of the hotel.

It is nicely located with cafes and restaurants in walking distance. The rooftop is really nice to sit and watch the sunset.

The shower could have been a little cleaner and the drain was somewhat clogged, but otherwise everything was perfect.

Every night three chants from mosque below the hotel.

Value for money, City Centre, Clean Room

Very noisy during night, unable to sleep well.

Great rooms and friendly staff. Laundry service is fast. Fair prices.

Nice location to put you right in the middle of Surabaya, the rooftop bar gives a great view of the city, the room was large and clean and the bathroom was also large and clean. Reception area is also very clean and is inviting and relaxing. The receptoin staff helped me contact a driver that didnt get my booking to visit Mt. Bromo, if it wasnt for them i would never have gotten on my trip, i am gratefull they spend a good 10-15 mins to assist me. Water bottles complementary in the room and cleand and beds made daily. Staff were great with a few suggestions on eateries and other points of interest to visit whilst there. Rooftop bar had a nice vibe and even had live music and chilled out pool on the roof. Bed was huge and very comfortable

Bathroom has a bit of wear and tear, might need a little re-grouting in places as people might mistake natural decolouring as mould.

The beds are good, friendly staff

Pool closes early, too expensive restaurant, location not very good