Reviews of Swiss-Belexpress Cideng 2 stars
No.58 Jalan Cideng Timur, 10160 Jakarta, Indonesia
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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewHotel room was very clean and the breakfast was good. Location is quite close to the most important highlights
Dear Olivia, Thank you for your kind feedback. We’re pleased to hear that you enjoyed the cleanliness of the room and appreciated the quality of our breakfast. It’s also wonderful to know that our location added convenience to your visit, being close to the main attractions. We truly value your comments and hope to have the pleasure of welcoming you again in the future. Regards, Swiss-Belexpress Cideng
Dear Olivia, Thank you for your kind feedback. We’re pleased to hear that you enjoyed the cleanliness of the room and appreciated the quality of our breakfast. It’s also wonderful to know that our location added convenience to your visit, … Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewClean, comfortable room
AC in the room was not working properly. In the restaurant it was too strong.
Dear Anna, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback it helps us to maintain and identify the areas we can improve the guest experience. I am happy to hear that you have enjoyed the stay. I have shared it to the departments concerned. We look forward to welcoming back and hopefully soon. Warm Regards, Swiss-Belexpress Cideng
Dear Anna, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback it helps us to maintain and identify the areas we can improve the guest experience. I am happy to hear that you have enjoyed t… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewVery Friendly staff, very clean, tidy. Central.
Not enough choices of fruits at breakfast.
Dear Esther, Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated the friendliness of our staff, as well as the cleanliness and central location of our hotel. We also appreciate your constructive comment regarding the fruit selection at breakfast. Please be assured that we will take your feedback into consideration as we continuously strive to improve our offerings and guest experience. We hope to have the pleasure of welcoming you back in the near future. Warm regards, Swiss-Belexpress Cideng
Dear Esther, Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated the friendliness of our staff, as well as the cleanliness and central location of our hotel. We also appreciate your co… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewThe hotel is close to the city centre. The hotel reception staff are very friendly
All good
Dear Adam, Thank you for taking the time to give the best rating and positive review during your stay. We are very happy to read your review especially about the hospitality we provide. Basically, it is our top priority to be able to serve you well. This information is very useful for us to maintain the quality of service and products. Once again, thank you, your review is very motivating for us. We look forward to your next visit and sharing other interesting experiences with us Regards, Swiss-Belexpress Cideng
Dear Adam, Thank you for taking the time to give the best rating and positive review during your stay. We are very happy to read your review especially about the hospitality we provide. Basically, it is our top priority to be able to serve … Show more
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewThe hotel is close to the city center.
Nothing
Dear Adam Au, Thank you for taking the time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guest's comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests. Looking forward to welcoming you back on your next return. Regards, Swiss-Belexpress Cideng
Dear Adam Au, Thank you for taking the time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guest&… Show more
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in November 2024
Verified reviewReviewed: 23 November 2024 · Stayed in September 2024
Verified reviewReviewed: 13 October 2024 · Stayed in October 2024
Verified reviewComplete facilities for traveller. Clean and staffs are polite and helpful.
It's not that I don't like, maybe a bit of miscommunication, I was given smoking room which caused a bit of discomfort. But it's OK, still tolerable.
Dear Mahdi, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback it helps us to maintain and identify the areas we can improve the guest experience. I am happy to hear that you have enjoyed the stay. We look forward to welcoming back and hopefully soon. Warm Regards, Swiss-Belexpress Cideng
Dear Mahdi, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback it helps us to maintain and identify the areas we can improve the guest experience. I am happy to hear that you have enjoyed … Show more
Reviewed: 31 July 2024 · Stayed in July 2024
Verified reviewThe hotel is located in the city center, making it easy to get around. Transportation is easy to get. Around the hotel there are fast food open 24 hours, there are also coffee shops. Bedroom is quite spacious, bathroom too. Water flows smoothly, hot and cold water available. Room facilities are complete and standard.
During my stay, the room's air conditioning could not be turned on (Room 306).
Dear Mr. Irawan, we would like to sincerely apologize due to the inconvenience happen during your stay. Please be rest assured that this is not typical neither a standard of product and service we are providing to our customers. We do hope that we could serve you better in the near future. All comments from our valued Guests especially yourself is treated as the valuable input for improving our quality of products and services dedicated to our guests in the future. Again, let me extend our sincere gratitude for your input and we look forward to welcoming you back to our hotel. Sincerely Swiss_belexpress Cideng
Dear Mr. Irawan, we would like to sincerely apologize due to the inconvenience happen during your stay. Please be rest assured that this is not typical neither a standard of product and service we are providing to our customers. We do hop… Show more
Reviewed: 4 July 2024 · Stayed in July 2024
Verified reviewThe hotel changed its name, before Favehotel. The location of the hotel is close to everywhere. Easy to find food, there is a 24-hour fastfood across the street. Many coffee shops along the way. 200 meters away is a minimarket that is open 24 hours. Room is big enough and well equipped. The bedroom is clean.
The hotel is still under renovation. No restaurant yet, still under construction. Many mosquitoes on the hotel terrace. Parking lot is limited and always crowded.
Dear Irawan, Thank you for taking the time to write a positive review about us. We are very happy to read your review. Your review really helps us to maintain product and service quality standards and With this We apologize for any inconvenience during your recent stay at Swiss-Belexpress Cideng. We value your feedback and have shared it with our management team. We hope to welcome you back to Swiss-Belexpress soon. Warm regards, Swiss-Belexpress Cideng
Dear Irawan, Thank you for taking the time to write a positive review about us. We are very happy to read your review. Your review really helps us to maintain product and service quality standards and With this We apologize for any inconv… Show more