Reviews of Swiss-Belinn Saripetojo Solo 3 stars
Jl Slamet Riyadi 437, 57148 Solo, Indonesia
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Reviewed: 4 July 2025 · Stayed in May 2025
Verified reviewBreakfast too crowded
Dear Mr. Alvie,id Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile… Thank you for taking the time to share your experience as it is only through such valuable comments that we can improve our level of service. We strive to deliver an exceptional guest experience, however we are sorry to learn of the issues you encountered which impact the overall experience of your stay. Once again, thank you in advance and we look forward to having the opportunity to ensure a more memorable stay when you are next with us. Best Regards, Iwan Kurniawan General Manager
Dear Mr. Alvie,id Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile… Thank you for taking the time to share your experience as it is only through such valuable comments that we can improve our level of service. W… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewNice swimming pool
Not as clean as I expected and the building & furnitures looked old. There was no hair dryer and I had to borrow from the receptionist.
Dear Mrs. Betty Tjipta,nl, Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile… Thank you for taking the time to share your experience as it is only through such valuable comments that we can improve our level of service. We strive to deliver an exceptional guest experience, however we are sorry to learn of the issues you encountered which impact the overall experience of your stay. Once again, thank you in advance and we look forward to having the opportunity to ensure a more memorable stay when you are next with us. Best Regards, Iwan Kurniawan General Manager
Dear Mrs. Betty Tjipta,nl, Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile… Thank you for taking the time to share your experience as it is only through such valuable comments that we can improve our level of s… Show more
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewThe staff were very friendly, including the security at the front and the cleaner. They always greet you with smile and they display high professionalism throughout. The location of the hotel is fantastic, it's located right across the second biggest train station in Solo, and it's closeby from the basic necessities. Hotel room was clean.
The AC was not able to be adjusted. It stayed at 22 degree, but certainly a fixed set isn't going to suit everyone's preference. The phone cable kept on falling off, and upon fixing, I was unable to make a call as there was no dial tone.
Dear Mrs. Serena Soraya, Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile… First of all, We would like to express our deepest apology for the inconvenient experience you had. We really feel sorry, and your input is highly appreciated and valuable for the management to improve. Thank you for taking the time to provide your valuable feedback on your stay and we will be putting our best effort to ensure your next visit with us with a true experience. Our team will have the pleasure of welcoming you back. Kind regards, Iwan Kurniawan General Manager
Dear Mrs. Serena Soraya, Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile… First of all, We would like to express our deepest apology for the inconvenient experience you had. We really feel sorry, and your input… Show more
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 October 2024 · Stayed in September 2024
Verified reviewReviewed: 20 September 2024 · Stayed in September 2024
Verified reviewReviewed: 17 July 2024 · Stayed in April 2024
Verified reviewReviewed: 5 July 2024 · Stayed in July 2024
Verified reviewThe breakfast was amazing, with different variety.
Not that i didnt like it, but the WIFI could have been better.
"Dear Mr. Ante Warmest greeting from Swiss-Belinn Saripetojo Solo, Thank you for staying in Swiss-Belinn Saripetojo Solo. It is such a great honor to all of our team to get your good feedback of your stay. It is our commitment to always provide the best service and products to all our guest staying at our hotel. Once again thank you and we look forward to welcoming you back in our hotel. Warm Regards, Faisal Tranggono General Manager"
"Dear Mr. Ante Warmest greeting from Swiss-Belinn Saripetojo Solo, Thank you for staying in Swiss-Belinn Saripetojo Solo. It is such a great honor to all of our team to get your good feedback of your stay. It is our commitment to alwa… Show more
Reviewed: 16 June 2024 · Stayed in June 2024
Verified reviewReviewed: 28 May 2024 · Stayed in May 2024
Verified reviewThe room was well appointed, the amenities were also good. The facilities overall were also good, the pool and play area great for kids. The breakfast was fine - but very crowded, and we struggled to get a table at the beginning.
Unlike advertised on this website, and other online booking sites, THE PARKING IS NOT FREE. We had to pay a flat fare of parking, only once and then free, but still IT IS NOT FREE. It was 5000 IDR which you could argue not so much, but it is NOT consistent with free parking that is advertised.
"Dear Mrs. Mialaksmita, On behalf of management, please accept our apologize regarding your stay experience that not meet your requirement. We have switched to using vendors to make it more organized and better in terms of security. Your input is very meaningful for our evaluation so that we can update our service features so that guests feel more comfortable. Thank you for taking the time to provide your valuable feedback on your stay and we will be putting our best effort to ensure your next visit with us with a true experience. Our team will have the pleasure of welcoming you back. Kind regards, Faisal Tranggono General Manager
"Dear Mrs. Mialaksmita, On behalf of management, please accept our apologize regarding your stay experience that not meet your requirement. We have switched to using vendors to make it more organized and better in terms of security. Y… Show more
Reviewed: 5 May 2024 · Stayed in May 2024
Verified reviewI stayed for five nights due to an event held in Solo. I stayed in the Deluxe room for the first three nights. It was a bit small for me and my husband but if you plan to spend most of your time outside and use the room only for sleeping then the Deluxe room is good enough. Despite the size, the room was clean, the bed was so comfortable and the shower worked so great. I moved to the Grand room for the rest two days. And the size was just perfect. Breakfast variation was limited but they were delicious.
Nothing.
"Dear Mrs. Dameria, id, Warmest greeting from Swiss-Belinn Saripetojo Solo, Thank you for staying in Swiss-Belinn Saripetojo Solo. It is such a great honor to all of our team to get your good feedback of your stay. It is our commitment to always provide the best service and products to all our guest staying at our hotel. Once again thank you and we look forward to welcoming you back in our hotel. Warm Regards, Faisal Tranggono General Manager"
"Dear Mrs. Dameria, id, Warmest greeting from Swiss-Belinn Saripetojo Solo, Thank you for staying in Swiss-Belinn Saripetojo Solo. It is such a great honor to all of our team to get your good feedback of your stay. It is our commitmen… Show more
Reviewed: 2 May 2024 · Stayed in April 2024
Verified reviewGood location, spacious room and comfy bed👍👍
"Dear Mrs. Tanti Han, Warmest greeting from Swiss-Belinn Saripetojo Solo, Thank you for staying in Swiss-Belinn Saripetojo Solo. It is such a great honor to all of our team to get your good feedback of your stay. It is our commitment to always provide the best service and products to all our guest staying at our hotel. Once again thank you and we look forward to welcoming you back in our hotel. Warm Regards, Faisal Tranggono General Manager"
"Dear Mrs. Tanti Han, Warmest greeting from Swiss-Belinn Saripetojo Solo, Thank you for staying in Swiss-Belinn Saripetojo Solo. It is such a great honor to all of our team to get your good feedback of your stay. It is our commitment … Show more
Reviewed: 21 April 2024 · Stayed in April 2024
Verified review😁
-
"DearMrs. Yesshinta,id, Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile… Thank you for taking the time to share your experience as it is only through such valuable comments that we can improve our level of service. We strive to deliver an exceptional guest experience, Once again, thank you in advance and we look forward to having the opportunity to ensure a more memorable stay when you are next with us. Best Regards, Faisal Tranggono General Manager"
"DearMrs. Yesshinta,id, Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile… Thank you for taking the time to share your experience as it is only through such valuable comments that we can improve our level o… Show more
Reviewed: 13 March 2024 · Stayed in March 2024
Verified reviewThe breakfast was delicious , the staffs are actively help our needs
The air con not to cool even after the technician adjust it. Oh and we almost can't get in to our room bcos the acces card failed system so we need to wait the technician to come and fix it fyi we get there arround 11pm with a baby so its not convinient for us to wait.and the ammenities : the toothbrush is missing only the box was there the hk not really check it I guess. I think the hotel guest need to get a free parking
"Dear Mrs. Anadiah Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile First of all, thank you for taking your time to tell us about your experience of your recent stay and event at our hotel. Allow us to express our sincere apology for not being able to deliver the service up to your expectations. At Swiss-Belinn Saripetojo, we strive to provide a superior service experience for every customer, therefore, your feedback is very important to us. Pertaining your concerns, we have taken some actions to fix some issues. At the moment you raised up these issues, our team have met you personally to explain and clarify to you regarding situation, you were look so kind to accept our explanation. Please do not hesitate to contact us for any further assistance prior to your arrival and I will ensure that you will get the extra ordinary experience from our team. Sincerely, Faisal Tranggono General Manager"
"Dear Mrs. Anadiah Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile First of all, thank you for taking your time to tell us about your experience of your recent stay and event at our hotel. Allow us to expr… Show more
Reviewed: 11 March 2024 · Stayed in March 2024
Verified reviewThe staff....the atmosphere.... value for money
Nothing
"Dear Mr. Henry Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile, Thank you for taking the time to share your feedback on your recent stay with us. We are pleased to hear that you enjoyed your overall experience, and we appreciate you highlighting the positive aspects of your visit. Best Regards, Faisal Tranggono General Manager "
"Dear Mr. Henry Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile, Thank you for taking the time to share your feedback on your recent stay with us. We are pleased to hear that you enjoyed your overall expe… Show more
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewThe location is right in front of Purwosari Station and surrounded by so many food shops and convention stores. The room is clean, the staff are nice. Housekeeping is great.
1. It is said in the information that the room is served with a minibar. I thought there would be some snacks like what we got in other hotels, but the minibar (snacks or food) didn't exist. 2. We got a message through WhatsApp, it is said from the hotel. They were asking for a down payment money. I am not convenient with this method. It's better for the hotel to ask to pay in the beginning than they had to message every guest asking for money. I have used Booking.com since 2012 and this is my first case. Kinda ridiculous.
"Dear Mrs. Kyla, jp Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile First of all, thank you for taking your time to tell us about your experience of your recent stay and event at our hotel. Allow us to express our sincere apology for not being able to deliver the service up to your expectations. At Swiss-Belinn Saripetojo, we strive to provide a superior service experience for every customer, therefore, your feedback is very important to us. Pertaining your concerns, we have taken some actions to fix some issues. At the moment you raised up these issues, our team have met you personally to explain and clarify to you regarding situation, you were look so kind to accept our explanation. Please do not hesitate to contact us for any further assistance prior to your arrival and I will ensure that you will get the extra ordinary experience from our team. Sincerely, Faisal Tranggono General Manager"
"Dear Mrs. Kyla, jp Warmest Greeting from Swiss-Belinn Saripetojo Solo, Where Solo Wears a Smile First of all, thank you for taking your time to tell us about your experience of your recent stay and event at our hotel. Allow us to exp… Show more
Reviewed: 4 February 2024 · Stayed in January 2024
Verified reviewReviewed: 25 January 2024 · Stayed in January 2024
Verified reviewReviewed: 12 November 2023 · Stayed in November 2023
Verified reviewReviewed: 18 October 2023 · Stayed in September 2023
Verified reviewReviewed: 13 October 2023 · Stayed in October 2023
Verified review