Reviews of Swiss-Belhotel Lampung 4 stars
Jl. Rasuna Said No 18, 35214 Bandar Lampung, Indonesia
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Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 May 2025 · Stayed in April 2025
Verified reviewThe location view & staff restaurant food r good
The water at Hotel not good , need too filter
Dear Ziyad, Your thoughtful review means a great deal to us. We're pleased that we could offer you a satisfying experience. We sincerely apologize for the inconvenience you encountered regarding the water quality during your stay at our hotel. Your feedback is invaluable, and we will promptly follow up with the relevant team to ensure improved water quality in the future. Thank you for choosing Swiss-belhotel Lampung. We hope to welcome you back soon. Best regards, Swiss-Belhotel Lampung
Dear Ziyad, Your thoughtful review means a great deal to us. We're pleased that we could offer you a satisfying experience. We sincerely apologize for the inconvenience you encountered regarding the water quality during your stay at o… Show more
Reviewed: 16 December 2024 · Stayed in November 2024
Verified reviewReviewed: 17 November 2024 · Stayed in November 2024
Verified reviewReviewed: 8 November 2024 · Stayed in November 2024
Verified reviewReviewed: 2 October 2024 · Stayed in September 2024
Verified reviewThe breakfast was good
When I stayed there was a meeting and a lot of people and cars so the car I used, couldn’t Park supposed there is a car Park for customers who stay there.
Dear Melisa Thank you for reaching out and sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with parking due to the large meeting held during your visit. We understand how important convenient parking is for our guests, and we regret that we were unable to accommodate you during that busy time. Please rest assured that we are continuously working to improve our services and ensure a more pleasant experience for all our guests. We appreciate your understanding and hope to welcome you back in the future, where we strive to provide you with a more seamless experience. Thank you for your valuable feedback. Warm regards, Swiss-belhotel Lampung
Dear Melisa Thank you for reaching out and sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with parking due to the large meeting held during your visit. We understand how impo… Show more
Reviewed: 20 September 2024 · Stayed in July 2024
Verified reviewReviewed: 8 August 2024 · Stayed in August 2024
Verified reviewThe room was spacious
Cleanliness, especially at the toilet, is found. Bunch of hair at the shower room, so i ask the hotel to clean it
Dear Devilia Your kind review and feedback means a lot to us. We're glad that we could provide you with a good experience, About the toilet, we are very sorry and makesure this incident will not happen anymore, Thank you for choosing Swiss-belhotel Lampung We hope to welcome you back in the future. Best Regards Swiss-belhotel Lampung
Dear Devilia Your kind review and feedback means a lot to us. We're glad that we could provide you with a good experience, About the toilet, we are very sorry and makesure this incident will not happen anymore, Thank you for choosing S… Show more
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewReviewed: 27 April 2024 · Stayed in March 2024
Verified reviewSpacious room
Dear Lusia Warm greetings from Swiss-Belhotel Lampung. We thank you for your good ratings and comments. We are happy that you enjoy the facilities and services we provide. We hope to welcome you back and always provide the best service at Swiss-Belhotel Lampung. Greetings, Management of Swiss-Belhotel Lampung
Dear Lusia Warm greetings from Swiss-Belhotel Lampung. We thank you for your good ratings and comments. We are happy that you enjoy the facilities and services we provide. We hope to welcome you back and always provide the best service at … Show more
Reviewed: 5 March 2024 · Stayed in March 2024
Verified reviewReviewed: 10 December 2023 · Stayed in November 2023
Verified reviewReviewed: 2 November 2023 · Stayed in October 2023
Verified reviewReviewed: 20 September 2023 · Stayed in September 2023
Verified reviewReviewed: 28 August 2023 · Stayed in August 2023
Verified reviewStaff was amazing and helpful. Lot of parking area and tha coffee was good
Room facilities was so so because they don't have the chiller. They said mini bar but not cold at all. Breakfast variance not good enough but the taste was good
Dear Mrs. Evi, thank you for your kind reviews. We do apologize for the inconvenience during your stay. Regarding that issue, we have conveyed to the related departments to be addressed because Guest Satisfaction is Our Top Priority. We look forward to welcoming you back and give you the best service. Regards, Management Swiss-Belhotel Lampung.
Dear Mrs. Evi, thank you for your kind reviews. We do apologize for the inconvenience during your stay. Regarding that issue, we have conveyed to the related departments to be addressed because Guest Satisfaction is Our Top Priority. We loo… Show more
Reviewed: 12 August 2023 · Stayed in July 2023
Verified reviewNice location, good service and facilities
Everything was fine
Dear Mr. Usman, thank you for your kind reviews. We do happy to know that you were enjoying our facilities and services while staying at Swiss-Belhotel Lampung. We look forward to welcoming you back and give you better service. Regards, Management Swiss-Belhotel Lampung.
Dear Mr. Usman, thank you for your kind reviews. We do happy to know that you were enjoying our facilities and services while staying at Swiss-Belhotel Lampung. We look forward to welcoming you back and give you better service. Regards, Man… Show more
Reviewed: 1 August 2023 · Stayed in July 2023
Verified reviewLocation was goig
Air conditioning in room was faulty. I asked reception to have it fixed but that never happened. When i went to the restaurant each night for dinner, the only waiter initially ignited both nights as he was busy messaging on his phone. I booked a car the night before I checked out to take me to the airport and the car was 10 minutes late arriving ro pick me up.
Dear Mr. Bruce, thank you for your reviews. We do apologize for the inconvenience during your stay. Regarding that issues, we have conveyed to the related departments to be addressed because our Guest Satisfaction is Our Top Priority. We look forward to welcoming you back at Swiss-Belhotel Lampung and give you better service. Regards, Management Swiss-Belhotel Lampung.
Dear Mr. Bruce, thank you for your reviews. We do apologize for the inconvenience during your stay. Regarding that issues, we have conveyed to the related departments to be addressed because our Guest Satisfaction is Our Top Priority. We lo… Show more
Reviewed: 1 August 2023 · Stayed in July 2023
Verified reviewAny payment of hotel should include the breakfast
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Dear Mr/Mrs Antarjo, thank you for your reviews. We do happy to know that you were enjoying your stay with us. For your information, not only include breakfast but the guest also able to stay without including breakfast when booking. We look forward to welcoming you back at Swiss-Belhotel Lampung and give you better service. Regards, Management Swiss-Belhotel Lampung.
Dear Mr/Mrs Antarjo, thank you for your reviews. We do happy to know that you were enjoying your stay with us. For your information, not only include breakfast but the guest also able to stay without including breakfast when booking. We loo… Show more
Reviewed: 29 June 2023 · Stayed in June 2023
Verified reviewReviewed: 25 May 2023 · Stayed in May 2023
Verified reviewstrategic location good staff massage at the comfort of your own room
buffet breakfast could be better and timing to serve dinner.. my family and I waited 30 mins for the food lol
Dear Mr/Mrs Avril, thank you for your kind reviews. We are really sorry for the inconvenience during your stay. Regarding that issue, we have conveyed to the related department to be improved because Our Guest Satisfaction is Our Top Priority. We look forward to your coming back at Swiss-Belhotel Lampung to give you a better service. Regards, Management Swiss-Belhotel Lampung.
Dear Mr/Mrs Avril, thank you for your kind reviews. We are really sorry for the inconvenience during your stay. Regarding that issue, we have conveyed to the related department to be improved because Our Guest Satisfaction is Our Top Priori… Show more
Reviewed: 18 May 2023 · Stayed in May 2023
Verified reviewReviewed: 21 April 2023 · Stayed in April 2023
Verified reviewStaff
Air con in room was not working, so had to cha ge room. Bed was hard.
Dear Mr. SMB2023, thank you for your kind reviews. We are really sorry for the inconvenience. Regarding that issue, we've conveyed to related department and it is under maintenance now. Our guest satisfaction is our Priority. We look forward to your coming back at Swiss-Belhotel Lampung to give you a better service. Regards, Management Swiss-Belhotel Lampung.
Dear Mr. SMB2023, thank you for your kind reviews. We are really sorry for the inconvenience. Regarding that issue, we've conveyed to related department and it is under maintenance now. Our guest satisfaction is our Priority. We look forwar… Show more
Reviewed: 3 April 2023 · Stayed in April 2023
Verified reviewnice room
Dear Mr. Carlo, thank you for your kind reviews. We are really happy to know that you were enjoying your stay with us. We look forward to your coming back at Swiss-Belhotel Lampung to give you a better service. Regards, Management Swiss-Belhotel Lampung.
Dear Mr. Carlo, thank you for your kind reviews. We are really happy to know that you were enjoying your stay with us. We look forward to your coming back at Swiss-Belhotel Lampung to give you a better service. Regards, Management Swiss-Bel… Show more