Skip to main content
  1. Hotel reviews homepage
  2. Indonesia hotel reviews
  3. Bali hotel reviews
  4. Nusa Dua hotel reviews
  5. Reviews of The Apurva Kempinski Bali

Reviews of The Apurva Kempinski Bali 5 stars

Jalan Raya Nusa Dua Selatan, Sawangan - 80361, 80361 Nusa Dua, Indonesia

#3 of 67 hotels in Nusa Dua

Guests' Choice

Review score

Based on 1336 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    9.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 30 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room King
    • Stayed 2 nights
    • Submitted via mobile

    Next to the ocean with pool Each room has a pool

    Stayed in July 2025

  • Reviewed: 29 August 2025

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • Sriwijaya Two-Bedroom Villa
    • Stayed 4 nights
    • Submitted via mobile

    Everything was good

    “We stayed in Bali for 20 days and tried many places and hotels, and we saved this hotel for the last. The hotel is wonderful and also suitable for families. It has many swimming pools, and the beach is very nice as well. There are plenty of restaurants with a wide variety of choices, and halal food is also available. All the staff were very kind, and their hospitality was excellent.”

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Grand Deluxe Room Twin
    • Stayed 1 night
    • Submitted via mobile

    Amazing

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Sriwijaya Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The building, decoration and premises are incredible. Hard to find another place like this. Like a museum

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Overall luxurious experience and generally highly recommended hotel
    • Leisure trip
    • Couple
    • Grand Deluxe Ocean Court King
    • Stayed 4 nights
    • Submitted via mobile

    My husband and I chose The Apurva Kempinski Bali for our 26th wedding anniversary celebration. We were in awed by the hotel lobby upon our arrival. The room was neat and clean, and the welcome chocolates and fruits elevated our mood. We love this hotel, from; Koral Restaurant-our first unforgettable dinner, enjoyed the cabanas at Kubu pool bar and Reef beach club. Pala restaurant has great selection of delicious food and good services. L’Atelier by Cyril Kongo, aside from fantastic view from the top, ambrosial Mediterranean tapas with red wine and we had good lunch at Izakaya restaurant. Asha Boutique has nice things, so I went shopping there for two times. Great experience with the Apurva spa too! Many thanks for the bouquet of flowers delivered to our room, wedding anniversary cake with card, another cake from Koral restaurant, artisan chocolates and sweets from L’Atelier, cocktails and sweets from the Friday afternoon tea and all staff who greeted us, you all made our 5 day celebration more special.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Cliff Private Pool Ocean Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    We stayed at the hotel from August 13–17, 2025, and it was an unforgettable experience. From the very first day, the staff made our honeymoon truly special. Upon arrival, we had arranged an airport transfer with the hotel, and to our surprise, we were warmly welcomed with water, juice, a cold towel after the long flight, and even a light snack — a thoughtful gesture that immediately made us feel at home. I would like to give special thanks to Ayw and Widi from housekeeping for keeping our room beautifully arranged, to Haris from the pool and beach team for his warm hospitality, and to Wika from the breakfast service for his attentive care. Beyond the excellent service, every detail exceeded our expectations — the barber was exceptionally skilled, the spa and massage were like a dream, the gym was modern and enjoyable, and the food was simply delicious. We honestly wished our stay could have been longer, and we are certain that we will return again and again.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Incredible
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room Twin
    • Stayed 7 nights
    • Submitted via mobile

    It’s a beautiful property, great facilities, great service! Would stay here again in a heartbeat

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Singhasari One-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Quality of restuarants Staff adjusted the free mini bar items to our preferred items.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Oceanfront Private Pool Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Very expensive

    Very nice resort, has a lot of pools and 7 restaurants and one of them is under water. Villas have own reception and lounge with free afternoon and evening snacks.

    Stayed in July 2025

  • Reviewed: 12 August 2025

    9.0
    Lovely stay
    • Leisure trip
    • Family with young children
    • Grand Deluxe Ocean Court King
    • Stayed 3 nights
    • Submitted via mobile

    The extra bed was not comfortable.

    The staff was lovely and very very cooperative.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Deluxe Ocean Court King
    • Stayed 2 nights
    • Submitted via mobile

    Best resort I've had so far. Lots of restaurants and activities to do inside although with a relatively high price tag. Amazing experience, service, and room amenities

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Wonderful experience
    • Couple
    • Oceanfront Private Pool Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The price maybe

    The engineering concept and design

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    I want to go again.
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room King
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, it was perfect stay.

    It was amazing. Everything was perfect to the smallest detail.

    Stayed in July 2025

  • Reviewed: 31 July 2025

    9.0
    Superb
    • Family with young children
    • Grand Deluxe Room King
    • Stayed 3 nights
    • Submitted via mobile

    The weather and the ambince was great

    Stayed in July 2025

  • Reviewed: 27 July 2025

    8.0
    generally very comfortable
    • Leisure trip
    • Family with young children
    • Sriwijaya Two-Bedroom Villa
    • Stayed 5 nights

    beach and lack of facilities/events for teenagers

    villas

    Stayed in July 2025

  • Reviewed: 27 July 2025

    9.0
    Absolutely Worth It – Exceptional Service from Start to Finish
    • Leisure trip
    • Group
    • Grand Deluxe Room King
    • Stayed 2 nights

    The prices were a bit steep, especially for services like the spa—you could probably enjoy several sessions in the city for the same cost. But given the seamless service and the whole experience from start to finish, it felt reasonable in the end.

    Our stay here was truly one of the best resort experiences I’ve ever had! The entire property is absolutely stunning — from sunrise to sunset, the architecture looks like a majestic palace, and every corner is picture-perfect. The staff were incredibly friendly, always smiling, and consistently helpful throughout our stay. From the moment we stepped out of our car to our final goodbye, the service was seamless and exceptionally attentive. The breakfast buffet was amazing, with a huge selection of delicious food. There are also many dining options within the resort. We had dinner at Koral, the famous aquarium restaurant, and it was such a beautiful and unique experience. The food was great too! Our room was spotless and very spacious, with a super comfortable (and huge!) bed. The buggy service made it very convenient to get around the resort, especially since the grounds are quite large. They also offered complimentary luggage storage—so even after checking out, we were free to continue enjoying the hotel’s facilities. ^.^

    Stayed in July 2025

  • Reviewed: 25 July 2025

    9.0
    It was good highly recommend
    • Leisure trip
    • Couple
    • Grand Deluxe Room Twin
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Rooms are good and clean

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Amazing .
    • Leisure trip
    • Family with young children
    • Grand Deluxe Ocean Court King
    • Stayed 8 nights
    • Submitted via mobile

    Nothing .

    It’s an amazing property . From staff to venue.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Thanks for all staff they were so kind
    • Leisure trip
    • Couple
    • Grand Deluxe Room King
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was supergood

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    A quality resource which we will probably revisit
    • Leisure trip
    • Couple
    • Grand Deluxe Lagoon Room King
    • Stayed 4 nights
    • Submitted via mobile

    We had room 6136 and the constant noise and generator like sounds throughout the night was disturbing. As I had booked in January and paid I would have thought the hotel could have chosen a quieter location

    The easy access to the lagoon. The relaxing ambiance of the property The staff were very supportive when we had flight changes

    Stayed in July 2025

  • Reviewed: 16 July 2025

    9.0
    Luxury stay in a resort with all amenities. Wonderful. Would do it again.
    • Leisure trip
    • Couple
    • Grand Deluxe Ocean Court King
    • Stayed 2 nights
    • Submitted via mobile

    Food of the breakfast was not up to expectations. It was good but not phenominal

    Friendliness of the staff, cleanliness, luxury of the estate

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Beautiful hotel, unfortunate construction
    • Leisure trip
    • Couple
    • Grand Deluxe Ocean Court King
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately there is construction going on right next door, day and through the night. Although the staff tried their best to compensate for this (including a room upgrade which was lovely), and I realise this is out of the hotel's control, I feel guests should be warned and accommodated on the quieter side of the hotel rather than booking out the entire hotel and not having rooms available to move guests to a quieter section. For the prices charged at this hotel, construction keeping you up at night is really not acceptable.

    The hotel was beautiful and the staff was fantastic. Great food options, especially the widely varied breakfast buffet.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Beautiful & comfortable lagoon villa, amazing restaurants & food
    • Leisure trip
    • Family with young children
    • Grand Deluxe Lagoon Room King
    • Stayed 4 nights
    • Submitted via mobile

    Customer service wasn’t at all great for a 5* hotel. Beach was unfortunately full of plastic waste. There was lots of people collecting this but was too much for them to handle.

    The restaurants. Food was amazing in all of them.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    A breathtaking property with unmatched architecture, but the service missed some important details
    • Leisure trip
    • Couple
    • Grand Deluxe Room King
    • Stayed 2 nights

    I had reserved a table at Pala Rooftop and mentioned multiple times -on the phone and in person; that we were celebrating a special birthday. Unfortunately, there was no acknowledgement from the staff on the day. It felt disheartening, especially seeing other guests being treated with little birthday surprises. The lack of communication and follow-through was frustrating, especially for a place of this calibre. We also had lunch at the PALA restaurent, and honestly, the food didn’t feel fresh- more like something that had been reheated and served. Not what we expected from a five-star experience. Breakfast is decent but could be improved. Having stayed at several luxury hotels in Bali, I can say the breakfast spread here doesn’t quite measure up to the others. On our last day, the restaurant staff went the extra mile and handed us a feedback card - I just wish that level of attention was shown throughout the stay, not just at departure Another small detail: no one explained the facilities or architecture of the hotel to us on arrival. We only found out about the "Lady in Red" concept on our last day during checkout. It’s those little thoughtful touches that make a difference, and I wish someone had just taken a moment to walk us through them. Overall, The Apurva has so much potential and we did enjoy many aspects of our stay. I just wish the finer details were handled with the same attention as the beautiful design of the hotel.

    We stayed at The Apurva Kempinski to celebrate my wife’s birthday and while the property is undeniably stunning. The property itself is breathtaking. If you’re an early riser, definitely head to the beach out front - you’ll be treated to a spectacular sunrise. The rooms are elegant, and many of the staff do serve with genuine warmth and smiles.

    Stayed in May 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!