Jalan Raya Nusa Dua Selatan, Sawangan - 80361, 80361 Nusa Dua, Indonesia
#3 of 67 hotels in Nusa Dua
Guests' ChoiceBased on 1336 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.3
Facilities
9.5
Staff
9.5
Value for money
8.7
Free WiFi
9.2
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End of dialog contentReviewed: 30 August 2025
Philip
United KingdomNext to the ocean with pool Each room has a pool
Stayed in July 2025
Reviewed: 29 August 2025
Intissar
AlgeriaEverything was good
“We stayed in Bali for 20 days and tried many places and hotels, and we saved this hotel for the last. The hotel is wonderful and also suitable for families. It has many swimming pools, and the beach is very nice as well. There are plenty of restaurants with a wide variety of choices, and halal food is also available. All the staff were very kind, and their hospitality was excellent.”
Stayed in August 2025
Reviewed: 28 August 2025
Talita
AustraliaAmazing
Stayed in August 2025
Reviewed: 26 August 2025
Vicente
BelgiumNothing
The building, decoration and premises are incredible. Hard to find another place like this. Like a museum
Stayed in August 2025
Reviewed: 23 August 2025
Maria
PhilippinesMy husband and I chose The Apurva Kempinski Bali for our 26th wedding anniversary celebration. We were in awed by the hotel lobby upon our arrival. The room was neat and clean, and the welcome chocolates and fruits elevated our mood. We love this hotel, from; Koral Restaurant-our first unforgettable dinner, enjoyed the cabanas at Kubu pool bar and Reef beach club. Pala restaurant has great selection of delicious food and good services. L’Atelier by Cyril Kongo, aside from fantastic view from the top, ambrosial Mediterranean tapas with red wine and we had good lunch at Izakaya restaurant. Asha Boutique has nice things, so I went shopping there for two times. Great experience with the Apurva spa too! Many thanks for the bouquet of flowers delivered to our room, wedding anniversary cake with card, another cake from Koral restaurant, artisan chocolates and sweets from L’Atelier, cocktails and sweets from the Friday afternoon tea and all staff who greeted us, you all made our 5 day celebration more special.
Stayed in August 2025
Reviewed: 17 August 2025
Hassan
Saudi ArabiaWe stayed at the hotel from August 13–17, 2025, and it was an unforgettable experience. From the very first day, the staff made our honeymoon truly special. Upon arrival, we had arranged an airport transfer with the hotel, and to our surprise, we were warmly welcomed with water, juice, a cold towel after the long flight, and even a light snack — a thoughtful gesture that immediately made us feel at home. I would like to give special thanks to Ayw and Widi from housekeeping for keeping our room beautifully arranged, to Haris from the pool and beach team for his warm hospitality, and to Wika from the breakfast service for his attentive care. Beyond the excellent service, every detail exceeded our expectations — the barber was exceptionally skilled, the spa and massage were like a dream, the gym was modern and enjoyable, and the food was simply delicious. We honestly wished our stay could have been longer, and we are certain that we will return again and again.
Stayed in August 2025
Reviewed: 16 August 2025
Rouba
United Arab EmiratesIt’s a beautiful property, great facilities, great service! Would stay here again in a heartbeat
Stayed in August 2025
Reviewed: 16 August 2025
Tony
AustraliaQuality of restuarants Staff adjusted the free mini bar items to our preferred items.
Stayed in August 2025
Reviewed: 14 August 2025
Wael
Saudi ArabiaVery expensive
Very nice resort, has a lot of pools and 7 restaurants and one of them is under water. Villas have own reception and lounge with free afternoon and evening snacks.
Stayed in July 2025
Reviewed: 12 August 2025
Varun
United Arab EmiratesThe extra bed was not comfortable.
The staff was lovely and very very cooperative.
Stayed in August 2025
Reviewed: 12 August 2025
Sayid
SwedenBest resort I've had so far. Lots of restaurants and activities to do inside although with a relatively high price tag. Amazing experience, service, and room amenities
Stayed in August 2025
Reviewed: 10 August 2025
Bara
Saudi ArabiaThe price maybe
The engineering concept and design
Stayed in August 2025
Reviewed: 10 August 2025
Ahmad
United Arab EmiratesNothing, it was perfect stay.
It was amazing. Everything was perfect to the smallest detail.
Stayed in July 2025
Reviewed: 31 July 2025
Adel
Saudi ArabiaThe weather and the ambince was great
Stayed in July 2025
Reviewed: 27 July 2025
Nico
United Kingdombeach and lack of facilities/events for teenagers
villas
Stayed in July 2025
Reviewed: 27 July 2025
May
MalaysiaThe prices were a bit steep, especially for services like the spa—you could probably enjoy several sessions in the city for the same cost. But given the seamless service and the whole experience from start to finish, it felt reasonable in the end.
Our stay here was truly one of the best resort experiences I’ve ever had! The entire property is absolutely stunning — from sunrise to sunset, the architecture looks like a majestic palace, and every corner is picture-perfect. The staff were incredibly friendly, always smiling, and consistently helpful throughout our stay. From the moment we stepped out of our car to our final goodbye, the service was seamless and exceptionally attentive. The breakfast buffet was amazing, with a huge selection of delicious food. There are also many dining options within the resort. We had dinner at Koral, the famous aquarium restaurant, and it was such a beautiful and unique experience. The food was great too! Our room was spotless and very spacious, with a super comfortable (and huge!) bed. The buggy service made it very convenient to get around the resort, especially since the grounds are quite large. They also offered complimentary luggage storage—so even after checking out, we were free to continue enjoying the hotel’s facilities. ^.^
Stayed in July 2025
Reviewed: 25 July 2025
Sonia
PakistanNothing
Rooms are good and clean
Stayed in July 2025
Reviewed: 23 July 2025
Faisal
BahrainNothing .
It’s an amazing property . From staff to venue.
Stayed in July 2025
Reviewed: 23 July 2025
Ammar
Saudi ArabiaNothing
Everything was supergood
Stayed in July 2025
Reviewed: 19 July 2025
Nick
AustraliaWe had room 6136 and the constant noise and generator like sounds throughout the night was disturbing. As I had booked in January and paid I would have thought the hotel could have chosen a quieter location
The easy access to the lagoon. The relaxing ambiance of the property The staff were very supportive when we had flight changes
Stayed in July 2025
Reviewed: 16 July 2025
Jana
FranceFood of the breakfast was not up to expectations. It was good but not phenominal
Friendliness of the staff, cleanliness, luxury of the estate
Stayed in July 2025
Reviewed: 13 July 2025
Virata
South AfricaUnfortunately there is construction going on right next door, day and through the night. Although the staff tried their best to compensate for this (including a room upgrade which was lovely), and I realise this is out of the hotel's control, I feel guests should be warned and accommodated on the quieter side of the hotel rather than booking out the entire hotel and not having rooms available to move guests to a quieter section. For the prices charged at this hotel, construction keeping you up at night is really not acceptable.
The hotel was beautiful and the staff was fantastic. Great food options, especially the widely varied breakfast buffet.
Stayed in July 2025
Reviewed: 13 July 2025
Justina
GibraltarCustomer service wasn’t at all great for a 5* hotel. Beach was unfortunately full of plastic waste. There was lots of people collecting this but was too much for them to handle.
The restaurants. Food was amazing in all of them.
Stayed in July 2025
Reviewed: 13 July 2025
Jk7
AustraliaI had reserved a table at Pala Rooftop and mentioned multiple times -on the phone and in person; that we were celebrating a special birthday. Unfortunately, there was no acknowledgement from the staff on the day. It felt disheartening, especially seeing other guests being treated with little birthday surprises. The lack of communication and follow-through was frustrating, especially for a place of this calibre. We also had lunch at the PALA restaurent, and honestly, the food didn’t feel fresh- more like something that had been reheated and served. Not what we expected from a five-star experience. Breakfast is decent but could be improved. Having stayed at several luxury hotels in Bali, I can say the breakfast spread here doesn’t quite measure up to the others. On our last day, the restaurant staff went the extra mile and handed us a feedback card - I just wish that level of attention was shown throughout the stay, not just at departure Another small detail: no one explained the facilities or architecture of the hotel to us on arrival. We only found out about the "Lady in Red" concept on our last day during checkout. It’s those little thoughtful touches that make a difference, and I wish someone had just taken a moment to walk us through them. Overall, The Apurva has so much potential and we did enjoy many aspects of our stay. I just wish the finer details were handled with the same attention as the beautiful design of the hotel.
We stayed at The Apurva Kempinski to celebrate my wife’s birthday and while the property is undeniably stunning. The property itself is breathtaking. If you’re an early riser, definitely head to the beach out front - you’ll be treated to a spectacular sunrise. The rooms are elegant, and many of the staff do serve with genuine warmth and smiles.
Stayed in May 2025
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