Reviews of The Apurva Kempinski Bali 5 stars
Jalan Raya Nusa Dua Selatan, Sawangan - 80361, 80361 Nusa Dua, Indonesia

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewNext to the ocean with pool Each room has a pool
Dear Mr. Philip, Thank you for your wonderful review. We hope to welcome you back again soon! Warm regards, The Apurva Kempinski Bali
Reviewed: 29 August 2025 · Stayed in August 2025
Verified review“We stayed in Bali for 20 days and tried many places and hotels, and we saved this hotel for the last. The hotel is wonderful and also suitable for families. It has many swimming pools, and the beach is very nice as well. There are plenty of restaurants with a wide variety of choices, and halal food is also available. All the staff were very kind, and their hospitality was excellent.”
Everything was good
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAmazing
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe size and way it’s built is mind-blowing
Luxury
Dear Valued Guest, Thank you for your feedback. We are pleased to hear you were impressed by our hotel's design and scale. We regret that some aspects of your stay did not fully meet your expectations, and we appreciate you sharing your thoughts. Warm regards, The Apurva Kempinski Bali
Dear Valued Guest, Thank you for your feedback. We are pleased to hear you were impressed by our hotel's design and scale. We regret that some aspects of your stay did not fully meet your expectations, and we appreciate you sharing your t… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe building, decoration and premises are incredible. Hard to find another place like this. Like a museum
Nothing
Dear Mr. Vicente, Thank you for your wonderful review! We are delighted to hear you enjoyed your experience and hope to welcome you back again soon. Warm regards, The Apurva Kempinski Bali
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLoveley Hotel, Design, view
Already written in my last Message - e mail
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewMy husband and I chose The Apurva Kempinski Bali for our 26th wedding anniversary celebration. We were in awed by the hotel lobby upon our arrival. The room was neat and clean, and the welcome chocolates and fruits elevated our mood. We love this hotel, from; Koral Restaurant-our first unforgettable dinner, enjoyed the cabanas at Kubu pool bar and Reef beach club. Pala restaurant has great selection of delicious food and good services. L’Atelier by Cyril Kongo, aside from fantastic view from the top, ambrosial Mediterranean tapas with red wine and we had good lunch at Izakaya restaurant. Asha Boutique has nice things, so I went shopping there for two times. Great experience with the Apurva spa too! Many thanks for the bouquet of flowers delivered to our room, wedding anniversary cake with card, another cake from Koral restaurant, artisan chocolates and sweets from L’Atelier, cocktails and sweets from the Friday afternoon tea and all staff who greeted us, you all made our 5 day celebration more special.
Dear Ms. Maria Liza, Thank you for your incredibly kind and detailed review. We are truly honored that you chose The Apurva Kempinski Bali to celebrate such a significant milestone. We are delighted to hear that our hotel's ambiance and amenities exceeded your expectations. It is especially rewarding to know that our team’s personal gestures and warm service contributed to making your celebration so special and memorable. Your wonderful feedback is a great source of pride for our entire team. We look forward to the pleasure of welcoming you back for many more celebrations. Sincerely, The Apurva Kempinski Bali
Dear Ms. Maria Liza, Thank you for your incredibly kind and detailed review. We are truly honored that you chose The Apurva Kempinski Bali to celebrate such a significant milestone. We are delighted to hear that our hotel's ambiance and a… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWe stayed at the hotel from August 13–17, 2025, and it was an unforgettable experience. From the very first day, the staff made our honeymoon truly special. Upon arrival, we had arranged an airport transfer with the hotel, and to our surprise, we were warmly welcomed with water, juice, a cold towel after the long flight, and even a light snack — a thoughtful gesture that immediately made us feel at home. I would like to give special thanks to Ayw and Widi from housekeeping for keeping our room beautifully arranged, to Haris from the pool and beach team for his warm hospitality, and to Wika from the breakfast service for his attentive care. Beyond the excellent service, every detail exceeded our expectations — the barber was exceptionally skilled, the spa and massage were like a dream, the gym was modern and enjoyable, and the food was simply delicious. We honestly wished our stay could have been longer, and we are certain that we will return again and again.
Dear Mr. Hassan, Thank you for your fantastic review and for choosing us to celebrate your honeymoon. We are so happy to hear that your stay was an unforgettable experience from the moment you arrived. It is a true pleasure to pass on your kind words to Ayu, Widi, Haris, and Wika. They will all be so proud to know they made such a positive impact on your trip. We are also delighted that you enjoyed the spa, food, and other amenities. We truly appreciate your high recommendation and are excited to know that you plan to return. We look forward to welcoming you back again and again. Warm regards, The Apurva Kempinski Bali
Dear Mr. Hassan, Thank you for your fantastic review and for choosing us to celebrate your honeymoon. We are so happy to hear that your stay was an unforgettable experience from the moment you arrived. It is a true pleasure to pass on you… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt’s a beautiful property, great facilities, great service! Would stay here again in a heartbeat
Dear Mr. Rouba, Thank you for your fantastic review! We're so glad you enjoyed our beautiful property, facilities, and service. We look forward to welcoming you back again soon. Warm regards, The Apurva Kempinski Bali
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewQuality of restuarants Staff adjusted the free mini bar items to our preferred items.
Dear Mr. Tony, Thank you for your fantastic review. We look forward to welcoming you back for another unforgettable stay. Warm regards, The Apurva Kempinski Bali
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewVery nice resort, has a lot of pools and 7 restaurants and one of them is under water. Villas have own reception and lounge with free afternoon and evening snacks.
Very expensive
Dear Mr. Wael, Thank you for your feedback! We're thrilled you enjoyed our beautiful resort, multiple pools, and seven restaurants, including the unique underwater dining experience. We're also glad you appreciated the exclusive reception and lounge with complimentary snacks for villa guests. We understand your comment regarding our pricing, and we hope the exceptional experience and high level of luxury offered great value. We hope to welcome you back for another magnificent stay. Warm regards, The Apurva Kempinski Bali
Dear Mr. Wael, Thank you for your feedback! We're thrilled you enjoyed our beautiful resort, multiple pools, and seven restaurants, including the unique underwater dining experience. We're also glad you appreciated the exclusive reception… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewWe stayed here with our two teenagers in a villa, and it was absolutely stunning. The villa was spotless and beautifully designed. The staff was attentive, and the customer service was superb. The lobby alone took our breath away — with gorgeous views of the pool and decor that instantly reminded us we were in another country. The artwork and architectural details were simply beautiful. The food was an unforgettable experience. Every meal transported us to another world, with flavors I had never experienced before. Just wow! This resort is truly a must visit. Even our teens said it was the best place we’ve ever stayed and they didn’t want to leave.
Everything was perfect.
Dear Valued Guest, Thank you for your truly phenomenal feedback! We are thrilled to hear that your family's stay was so amazing, and that our resort is now considered the best place you have ever stayed. It is wonderful that our breathtaking lobby and stunning architecture impressed you so much. We are especially pleased that our team's attentive service and the unforgettable culinary experiences were highlights of your visit. It is the highest compliment that even your teenagers were so impressed! We are delighted that your stay was perfect in every way and look forward to welcoming your family back for another magnificent experience. Warm regards, The Apurva Kempinski Bali
Dear Valued Guest, Thank you for your truly phenomenal feedback! We are thrilled to hear that your family's stay was so amazing, and that our resort is now considered the best place you have ever stayed. It is wonderful that our breathtak… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe staff was lovely and very very cooperative.
The extra bed was not comfortable.
Dear Mr. Varun, Thank you for your valuable feedback. We are pleased to hear that our team's professional and attentive service was a highlight of your stay. We apologize for the discomfort you experienced with the additional bed and are addressing this matter to ensure a better experience for future guests. Sincerely, The Apurva Kempinski Bali
Dear Mr. Varun, Thank you for your valuable feedback. We are pleased to hear that our team's professional and attentive service was a highlight of your stay. We apologize for the discomfort you experienced with the additional bed and are … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewBest resort I've had so far. Lots of restaurants and activities to do inside although with a relatively high price tag. Amazing experience, service, and room amenities
Dear Mr/Ms. Sayid, Thank you for your fantastic feedback! We are thrilled to hear that you consider us the best resort you have experienced. We're delighted you enjoyed our wide range of restaurants and activities, as well as the amazing service and room amenities. We look forward to welcoming you back to The Apurva Kempinski Bali. Warm regards, The Apurva Kempinski Bali
Dear Mr/Ms. Sayid, Thank you for your fantastic feedback! We are thrilled to hear that you consider us the best resort you have experienced. We're delighted you enjoyed our wide range of restaurants and activities, as well as the amazing … Show more