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  5. Reviews of The Batu Hotel & Villas

Reviews of The Batu Hotel & Villas 4 stars

Jl. Sultan Agung 29, 65314 Batu, Indonesia

Review score

Based on 53 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.9

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No universal power point in room .

    Ambiance , cafe .

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Amazing!
    • Leisure trip
    • Family with young children
    • Family Suite with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    -

    Awesome place to stay!

    Stayed in August 2025

  • Reviewed: 20 May 2025

    7.0
    Overall, I’m questioning whether the stay offered good value for money.”
    • Leisure trip
    • Family with young children
    • Superior King Room with Balcony and City View
    • Stayed 3 nights
    • Submitted via mobile

    The amenities do not meet the standards expected of a 4-star hotel. The glass wall used in the bathroom without a blind is quite inconvenient—despite staying as a family, we still require privacy. Installing a roller blind would greatly improve the experience. While reducing plastic use by eliminating plastic water bottles is a commendable initiative, providing plastic spoons contradicts this effort.

    Location

    Stayed in May 2025

  • Reviewed: 11 October 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Old

    Neat town.

    Stayed in October 2024

  • Reviewed: 10 August 2024

    7.0
    Nice place for a short vacations but very noisy from external environment.
    • Leisure trip
    • Couple
    • Superior Twin Room with Balcony and City View
    • Stayed 2 nights
    • Submitted via mobile

    Wet walkway near the pool area.

    Cool villa to relax.

    Stayed in August 2024

  • Reviewed: 3 May 2024

    7.0
    Beautiful Stay At Batu
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast spread were quick to finish & the top up was slow so you have to wait awhile for the food. Hotel need to invest new sets of towels. Our room was exactly behind the reception so my girls can hear noise during the night. Other then that we sleep peacefully as we were too tired😴

    Great location, near eateries, walking distance to museum angkut, beautiful view while having breakfast,delicious breakfast spread,relaxing ambience,staffs were friendly & helpful.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • People with friends
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was nice

    The view, cleanliness, staff and the bathroom

    Stayed in April 2024

  • Reviewed: 12 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Mostly domestic tourists.

    It was clean, the pool was quite big with a whirlpool with warm water. The breakfast was abundant and the rooftop view is beautiful as well. We took a massage at the Spa of the hotel which was also great.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    All its amazing

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    Family stay at Batu Villas
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 5 nights
    • Submitted via mobile

    Rooms were too small.

    The location was perfect to visit the Jatim Parks with family. Restaurant has a good range of food. Hot pool was fun.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    9.0
    Dreaming
    • Business trip
    • Family with young children
    • Superior King Room with Balcony and City View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    View, akses dan lokasi serta ornanen2 Hotel its verry2 Amazing

    Stayed in July 2023

  • Reviewed: 14 July 2023

    7.0
    Good value for money nearby Jatim Park1 and Museum Angkut
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    One important thing to be improved is the cleanliness. Dont think they cleaned up the room properly. Green mold in the bathroom curtains. They don't even bother to wipe out the water stains at the mirror, bathroom doors, soap&shampoo dispensers. We had to ask for new bedsheets on our first day due to some fresh stains. The cleanliness of other facilities also needs to be improved, e.g. at the hotel corridor, swimming pool. The room is not soundproof properly, it was challenging to get proper sleep with the noise from nearby roads.

    Strategic location, within walking distance to the Jatim Park 1 and the Museum Angkut. The restaurant on the 7th floor and Sky lounge on the 8th floor have an amazing view. The food was also good at a reasonable price. The room was spacious for a family of four (6yrs & 11yrs old). Beds were comfortable.

    Stayed in July 2023

  • Reviewed: 10 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Need to get mineral/ drinking water from outside the room You can just provide us with bottled water. More convenient.

    Food. Great variety Spoilt for choice Really enjoyed my breakfast

    Stayed in June 2023

  • Reviewed: 7 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room with Balcony and City View
    • Stayed 1 night
    • Submitted via mobile

    lokasi dan rooftop

    Stayed in April 2023

  • Reviewed: 1 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room with Pool Access
    • Stayed 1 night
    • Submitted via mobile

    Room not so big, small toilet

    Direct access to pool

    Stayed in April 2023

  • Reviewed: 24 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The room quite small for family room

    The location, the view from the hotel, the hotel service which provide 24hours restaurant, the breakfast buffet

    Stayed in January 2023

  • Reviewed: 7 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Cottage with Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    There are a lot of cocroaches and insects in the Cottage room. But the staff and manager handled it really well and responsibly.

    Staff responsibility, facilities.

    Stayed in December 2022

  • Reviewed: 22 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room with Balcony and City View
    • Stayed 3 nights
    • Submitted via mobile

    The view from the hotes is the best, and location is near from tourist attraction like Jatim Park 1,2 , museum angkut, and souvenir shop

    Stayed in December 2022

  • Reviewed: 11 December 2022

    8.0
    Happy choice once again.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room didn't have the greatest view.

    Impressive development since the last time I stayed there in 2020.

    Stayed in November 2022

  • Reviewed: 15 August 2025

    3.0
    Hmm next time won’t interest anymore
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The toilet is not good value as other hotel, the furniture toilet look like rotten all over look very ugly . The soap is broken all over the button it’s look like very cheap hotel. Don’t understand why no more fridge and saver box. No drink water provided. I paid more for ugly property.

    The cold weather and comfortable bed

    Stayed in August 2025

  • Reviewed: 13 August 2024

    10
    Great weekend when we spent our time together with my family,
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything is good

    The best view of Batu from the Balcony And nice swimming pool and Jacuzzi

    Stayed in August 2024

  • Reviewed: 16 June 2024

    6.0
    nothing special
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    AC doesn't work properly,no freidge,the booking system was weird when they ask to transfer immediately otherwise they will cancelled while we have CC as guarantee.Bad vibes😫

    nice view,resto at the front office with reasonable price.Alot of local street food at the front of property.

    Stayed in June 2024

  • Reviewed: 6 February 2024

    5.0
    Decent if you’re into middle to low crowds..
    • Leisure trip
    • Family with young children
    • Superior King Room with Pool Access
    • Stayed 2 nights
    • Submitted via mobile

    Overpriced even for the pool access. We ended up paying more at this hotel than what was supposed to be the most expensive hotel in Batu.

    Stayed in February 2024

  • Reviewed: 12 December 2023

    5.0
    Nice place but dirty
    • Leisure trip
    • Couple
    • Superior King Room with Balcony and City View
    • Stayed 2 nights
    • Submitted via mobile

    It’s dirty. Everywhere there is stain and dirty. The towels were dirty, the lining were dirty. The staff is very young and not able to responsibly work if not supervised

    The building is very good conditions given the average buildings in the area. Also the restaurant and sky lounge are properly decorated

    Stayed in December 2023

Showing 1 – 25

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