Reviews of 1O1 URBAN Jakarta Kelapa Gading 3 stars
Jl. Boulevard Bukit Gading Raya, Kelapa Gading Barat, 14240 Jakarta, Indonesia
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThe best employ 20/20
The bedroom door does little to block out noise from outside. As for the bed, its quality leaves much to be desired — the slightest movement causes it to creak, making restful sleep difficult.
Dear Mrv / Mrs Djalel, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ledya Shelfy Hotel Manager
Dear Mrv / Mrs Djalel, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience,… Show more
Reviewed: 19 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewPros: - Kind and friendly staff. All the staff were so accommodating that they would do above and beyond to make you feel like home. Thank you. - Great location. It's near everything. - It's clean and quiet. - Bottles of water were provided as complimentary during our stay.
Cons: - The bathroom needs a deep cleaning as there is a bit mold here and there.
Dear Mr / Mrs Julia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ledya Shelfy Hotel Manager
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewlocation was near to convenient store, compact room and most... they provide smoking room
The air conditioner was leak, the breakfast was so so...
Dear Mr / Mrs Lincoln Sitompul, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ledya Shelfy Hotel Manager
Dear Mr / Mrs Lincoln Sitompul, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest ex… Show more
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 February 2025 · Stayed in January 2025
Verified reviewReviewed: 19 January 2025 · Stayed in January 2025
Verified reviewEfficient, no nonsense, value for money
The sound proofing in the room was below par. You could literally hear everything next door
Dear Mr / Mrs maarten, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ledya Shelfy Hotel Manager
Dear Mr / Mrs maarten, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience,… Show more
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewAll good generally
Some bits not working. Safe and wash liquid machine
Dear Mr / Mrs. Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ledya Shelfy Hotel Manager
Reviewed: 18 December 2024 · Stayed in November 2024
Verified reviewReviewed: 13 December 2024 · Stayed in December 2024
Verified reviewReviewed: 2 December 2024 · Stayed in December 2024
Verified reviewFood. Room. Spacious. Hot water.
Towels.
Dear Mr / Mrs Sifra Susi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ledya Shelfy Hotel Manager
Reviewed: 21 November 2024 · Stayed in October 2024
Verified reviewGood room and toilet
Price is little higher then facility.
Dear Mr / Mrs Sambuddha, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ledya Shelfy Hotel Manager
Reviewed: 2 November 2024 · Stayed in November 2024
Verified reviewThe hotel is clean…..and staff was nice as specialist Ms Raman if not mistaken her name……
Room 3001 AIRCOND was brokend in the midnight…..and we was in hot condition for 1 night…. After we tell the receptionist immediately help us to change room
Dear Mr / Mrs Tee, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ledya Shelfy Hotel Manager
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewReviewed: 22 October 2024 · Stayed in September 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 October 2024 · Stayed in September 2024
Verified reviewReviewed: 3 October 2024 · Stayed in September 2024
Verified reviewLocation
🦟 in the room
Dear Mr / Mrs Wia, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ledya Shelfy Hotel Manager
Dear Mr / Mrs Wia, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and… Show more
Reviewed: 7 September 2024 · Stayed in September 2024
Verified reviewReviewed: 22 August 2024 · Stayed in August 2024
Verified review