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Reviews of The Hava Ubud A Pramana Experience 5 stars

Jl. Penestanan Ubud, 80571 Ubud, Indonesia

#131 of 437 hotels in Ubud

Guests' Choice

Review score

Based on 586 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.0

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 26 August 2025

    10
    Very warm and welcoming environment, the staff is superb
    • Leisure trip
    • Group
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Staff was superb, rooms were very nice with 2x a day cleaning, the outside pool facilities were also great - overall a very pleasant experience

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Little heaven in the heart of Ubud. The staff is absolutely amazing !
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    I loved everything really. Rooms were quite humid though, some littles cracks in the corners of the bathroom and noisy aircon. But for the price i was very satisfied.

    The staff is absolutely amazing! They are angels on earth ;) The place is a real heaven in the heart of Ubud. Peaceful swimming pool.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    A fantastic hotel!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    We were in a room right next to the slope downstairs above the restaurant so it was a bit noisy sometimes at night.

    We had an amazing 4 days here, it’s a great base to explore ubud. The hotel facilities (gym, pool, restaurant) are outstanding, great food and service throughout. We loved it!

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Lovely stay in Ubud
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 5 nights
    • Submitted via mobile

    Only negative was onsite cost of food and drink. However, there are a number of local shops, bars and restaurants that are within a minutes walk and a lot more reasonable.

    Hotel was great, smallish 50 bedroom boutique hotel. The booking was great value for money, very friendly staff, very nice breakfast and amenities. 20 min walk into main part of Ubud.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    Very nice place to stay in Ubud
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    The only minor issue was the floor cleaning: it can be slippery and leave visible marks, though this isn’t really the staff’s fault.

    Our stay in Ubud was very enjoyable. The hotel was very clean, the pool was great, and breakfast was really nice. The location was convenient — even if going into the center of Ubud on foot can be a bit tricky, it’s still accessible and often faster than by car. The staff were extremely helpful and friendly, making our stay even more pleasant.

    Stayed in July 2025

  • Reviewed: 15 August 2025

    8.0
    Clean place, kind staff
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Pretty place without a soul More healthy options for breakfast would be great for that price

    Big clean room

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    Would highly recommend
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    Nothing really.

    Great location, but by far the best thing were the staff. Everyone we encountered were just lovely and welcoming.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Great
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing that I did not like. The ind thing I will say is there are better food options on the street outside than using the hotel restaurant.

    The location was great. Not right in the crazy centre, but an easy walk. The pool area was really nice and the pool itself was very large. The staff were incredibly friendly.

    Stayed in August 2025

  • Reviewed: 30 July 2025

    8.0
    We really enjoyed our stay at The Hava and would have no hesitation in recommending it to friends.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 4 nights

    There is nothing we didn't like but there were a couple of things that could be improved. We used the gym every day and it was OK but very basic. It needs a couple more pieces of equipment and another rubber mat or two so more than one person could you use the weights. The free shuttle to and from Ubud was very much appreciated. But it would be helpful if the last return time of 7.00pm was an hour later so that eating out in Ubud town centre is not so early and so rushed.

    The staff were the friendliest and most helpful we have experienced for a very long time. Our room was a very good size and the bed was comfy. We had a first floor room, with a small balcony overlooking the pool, which was lovely. The room, as well as the whole complex, was always kept very clean and tidy. The breakfast choices varied every day which was nice and the buffet was always fresh. We enjoyed having breakfast overlooking the beautiful pool. The pool was refreshing and we had a dip every day. The free Yoga session was very good. Apparently it is offered every Tuesday, Thursday and Sunday at 7.00am in the undercover area in front of the gym. The hotel is not a large and we very much liked the intimacy of the smaller complex.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Relaxing hotel and amazing, friendly staff. A must stay!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 7 nights
    • Submitted via mobile

    TV internet connection was terrible with constant buffering making it unwatchable. No where to put second suitcase of my husband except the floor due to lack of storage to unpack.

    Tranquil setting amongst lush garden that was exceptional. Amazing staff that were so helpful and couldn’t do enough for you. Beautifully appointed room wth the biggest fluffiest pillows we have ever seen! Day spa on site and small exercise area. Only a hilly 20 minute walk to Ubud central and art market. Our first trip to Ubud and will definitely go again to The Hava after arriving as strangers and leaving as friends. Highly recommend this hotel.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great, breakfast was good but could have been a little better.

    The pool was fantastic and it was at a good location

    Stayed in April 2025

  • Reviewed: 12 July 2025

    8.0
    Esthetically built hotel , location good too but service needs lots of improvement
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    Most of the staff were undertrained, trainees . The complimentary afternoon tea was not good , they had only a cake piece or a small fried nugget type thing . The staff was literally rude didn’t let us have drinking water saying it’s for bark fast at teatime 🤣 they would put cookie jars in room and next day housekeeping removed from our room and didn’t clean dirty teacups …... we were like what ???

    The openness and , clean and newly furnished hotel.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Highly recommend spot in Ubud, if you’re looking for a resort type of vacation! Staff is very friendly!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 5 nights
    • Submitted via mobile

    The transportation packages are very expensive. Stick with using Grab.

    Highly recommend! Pool was huge! Daily breakfast was delicious. Staff were very friendly. Also very close to food places and Alchemy for yoga. We’d come again!

    Stayed in June 2025

  • Reviewed: 10 July 2025

    10
    Quiet Ubud oasis
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    Quiet oasis away from the street noise of Ubud, but close enough to walk to many yoga studios, restaurants and shops. Great breakfast onsite. Pool deck is very well designed and so peaceful. Great spa experience. Staff is exceptional! Highly recommend - would love to come back again.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Perfect, relaxing getaway location
    • Leisure trip
    • Couple
    • Suite with Garden View and Daily Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Beautiful rooms & facilities

    Stayed in June 2025

  • Reviewed: 5 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 2 nights
    • Submitted via mobile

    very nice place. relaxing. good food.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 5 nights
    • Submitted via mobile

    A Truly Magical Stay at The Hava Ubud – A Pramana Experience I recently spent 5 unforgettable nights at The Hava Ubud, and from the moment I arrived, I was completely enchanted. This place is a hidden gem nestled in the heart of Ubud, offering a perfect balance of luxury, serenity, and authentic Balinese hospitality. The staff went above and beyond every single day—always warm, attentive, and genuinely caring. I felt so welcomed and looked after throughout my stay. Whether it was arranging excursions, customizing meals, or simply answering queries, their service was impeccable. My room was beautifully designed, blending modern comfort with traditional elegance. Waking up to the sounds of nature, surrounded by lush greenery and was an experience I’ll never forget. The bed was incredibly comfortable, and every detail—from the linens to the lighting—was thoughtfully curated. The on-site restaurant served fresh, flavorful meals that highlighted local ingredients. . The pool was a daily highlight and the spa treatments were some of the most relaxing I’ve ever had. The Hava Ubud offers not just a place to stay, but a deeply restorative and soul-nourishing experience. I left feeling refreshed, inspired, and already dreaming of my return. If you're seeking peace, beauty, and heartfelt hospitality in Ubud, this is the place. Thank you to the entire team for making my stay so special—truly a five-star experience in every way.

    Stayed in July 2025

  • Reviewed: 28 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Helpful and friendly staff, amazing room and breakfast.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    10
    Jungle luxury short walk from Ubud
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great.

    The staff were so welcoming and friendly, very thoughtful and offered us a personalised service. We arrived late and they had sandwiches for all of us! Thoughtful and delicious! Stunning pool, great gym, lovely breakfast, and the rooms were spacious and beautifully designed. Lots going on to entertain, but also walkable into the Ubud for the choice there.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 3 nights
    • Submitted via mobile

    Excellent staff and services and food

    Stayed in June 2025

  • Reviewed: 22 June 2025

    8.0
    Luxury experience
    • Leisure trip
    • Couple
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    As lovely as the pool area is, it has a limited number of sun loungers and there was one day there was none left. It is quite a shaded area due to the plants. The gym is very small. It is mainly cardio equipment with some dumbbells that only go up to 15kg. To make this hotel perfect for me, I’d have liked there to be a better standard of gym with heavier weights. My partner and I were also extremely unwell following eating in the restaurant. We did also eat outside of the hotel so it could have been that but worth noting.

    The hotel has a tranquil atmosphere and is exactly what we needed to relax for a few days. The pool area is stunning. I had a Balinese massage in the spa which was great value for money. The staff went over and above, they remembered our names and made each conversation personal. My partner was unwell and they always made sure to ask how he was. The room was cleaned twice a day and it felt like a very luxury experience. On arrival, we had a flower bath and an anniversary message which made it even more special.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    10
    Amazing stay at Hava
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 8 nights
    • Submitted via mobile

    Everything was amazing.

    Room and bathroom was clean and beautiful. Clean and fresh towels everyday. Bad was prepared for a night sleep by staff every evening. Pool was clean and area amazing. Restaurant, food and people were amazing! 15min walk to Ubud centre and a lot of beautiful places. Massage with Dian was very relaxing and great experience. All people there go beyond. I loved the stay!

    Stayed in June 2025

  • Reviewed: 15 June 2025

    10
    A fantastic hotel, we would definitely recommend and stay here again!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    We’re not sure why but our things in the room started to feel damp, we tried changing the air con settings but it didn’t seem to help, not a huge problem but just surprising, including the floor which seemed to make the floor damp, they did provide room slippers. Ubud is a very humid area so maybe this is the reason. The TV seemed temperamental to use not sure if this signal related to bad weather.

    This is a fantastic hotel, the room is lovely, bathroom huge, and the staff made a huge effort to decorate the room for my birthday which we really appreciated. The food in the restaurant for breakfast, lunch, dinner and afternoon tea is truely 5* and everything we ordered was delicious, fresh and presented with great care. All of the staff are so happy and friendly and make a real effort to say hello, good morning, good night and make sure you enjoy your day. The pool is great, very pretty, the water was a little cold so we only went in once but has been thoughtfully designed with trees and a small waterfall. A good selection of plug sockets around the bed and room, kettle and fridge, turndown service including spraying the room for mosquitos. WiFi is also good. Unfortunately we visited the Ubud monkey forest and I got bitten twice by an unprovoked monkey, (this led to multiple clinic visits, 9 injections for rabies and immunoglobulin and a huge £5000 bill, definitely recommend not visiting monkey forests anywhere in the world not just Bali as really didn’t realise the risks). However, I am so pleased this all happened while we were staying at The Hava as the staff were excellent, from the night receptionist organising for a dr and nurse to come out at 3am to our hotel room, the hotel’s shuttle driver kindly dropping us off at the medical centre, all of the staff in the restaurant (Peggy, Lola, Eprawan, and all of the staff that we didn’t catch their names) were so friendly and happy, we appreciated the hotel manager coming to find us on our last evening to check how I was following the bites and how our overall experience was.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    9.0
    Beautiful hotel in the heart of Ubud.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Garden View and Daily Afternoon Tea
    • Stayed 4 nights
    • Submitted via mobile

    The hotel was beautiful inside and out. Loved the atmosphere, very relaxing. Staff were so attentive, so welcoming and went above and beyond to cater to my nut allergy.

    Stayed in June 2025

Showing 1 – 25

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