Comentários de The Hava Ubud A Pramana Experience 5 estrelas

Dear João, Om Swastiastu, Genuine greeting from The Hava Ubud A Pramana Experience - Refined Serenity in the Heart of Ubud. Thank you very much for sharing such a thoughtful review of your recent stay with us. We are truly delighted to know that you had an enjoyable experience and would choose to stay with us again. It is wonderful to hear that you appreciated the spacious and clean rooms, the comfort of the bed, and the convenience of our location just a few minutes from the center of Ubud. We are also very pleased that you enjoyed our generous breakfast selection, combining both plated dishes and buffet options. Your kind words about our friendly and helpful staff, including their thoughtful gesture of preparing a sandwich upon your late arrival, mean a lot to us. These small touches are part of our commitment to making every guest feel cared for and at home. At the same time, we sincerely regret the inconvenience caused by the damp smell in your room. As you kindly mentioned, Ubud’s natural environment is surrounded by lush jungle with high humidity, which can sometimes lead to this condition. Nevertheless, we continue to take steps to minimize such effects to ensure greater comfort for our guests. We are grateful for your balanced feedback, highlighting both the strengths of your stay and the areas where improvements can be made. It was truly our pleasure to host you, and we look forward to welcoming you back soon for another refined serenity experience in Ubud. Warm regards, Putu Bagus Surya Santika Front Office Manager The Hava Ubud A Pramana Experience

Dear João, Om Swastiastu, Genuine greeting from The Hava Ubud A Pramana Experience - Refined Serenity in the Heart of Ubud. Thank you very much for sharing such a thoughtful review of your recent stay with us. We are truly delighted to k… Mostrar mais

Dear Ivana Bezerra De Menezes, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you so much for your lovely words! We’re truly grateful for your kind review and thrilled to hear that everything about your stay was wonderful. It was a pleasure having you with us, and we hope to welcome you back to The Hava Ubud for another beautiful and relaxing stay very soon. Best Regards, Surya Front Office Manager

Dear Ivana Bezerra De Menezes, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you so much for your lovely words! We’re truly grateful for your kind review and thrilled to hear that every… Mostrar mais

Dear Moraes, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for your wonderful feedback! We’re delighted to hear that you had a perfect stay and found everything to be excellent, especially the bed. Your satisfaction is our top priority, and your kind words mean the world to us. We look forward to welcoming you back to The Hava Ubud for another exceptional experience. Best Regards, Surya Front Office Manager

Dear Moraes, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for your wonderful feedback! We’re delighted to hear that you had a perfect stay and found everything to be excellent, esp… Mostrar mais

Dear Renata, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for your wonderful feedback! We're delighted that you found your stay to be amazing and perfect, truly a paradise for you and your family. However, we apologize for the oversight in providing towels for all guests. We’ll make sure to address this with our housekeeping team to ensure it doesn’t happen again in the future. We hope to welcome you back soon for another flawless experience! Best Regards, Surya Front Office Manager

Dear Renata, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for your wonderful feedback! We're delighted that you found your stay to be amazing and perfect, truly a paradise for … Mostrar mais

Dear Bárbara, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for taking the time to share your experience at The Hava Ubud! We're delighted to hear that you found our team to be extremely friendly and helpful throughout your stay. Our staff always strives to create a warm and welcoming environment, and we’re glad that stood out during your visit. It’s also wonderful to hear that you appreciated the hotel’s convenient location, just moments from the center, as well as the beautiful pool area. We understand your observation regarding the "relax" area and your suggestion for longer stays—we’ll certainly consider ways to enhance the space for our guests’ comfort. We appreciate your feedback about the rooms on the lower floors being more prone to humidity and less pleasant smells. We always aim to ensure a comfortable stay for all our guests, and we’re pleased that our staff was quick to assist. Your tip about requesting rooms on the top floor is helpful, and we encourage future guests to do the same if they prefer more sunlight. Thank you again for your insights and kind words. We hope to welcome you back to The Hava Ubud soon, and we’ll be happy to assist in making your next stay even more enjoyable! Best Regards, Surya Front Office Manager

Dear Bárbara, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for taking the time to share your experience at The Hava Ubud! We're delighted to hear that you found our team to be… Mostrar mais

Dear Ines, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for sharing your experience at The Hava Ubud! We're thrilled to hear that you found the hotel’s beauty and location to be exceptional. Our team takes pride in creating an atmosphere that blends natural beauty with a serene environment, and we’re glad this stood out during your stay. We apologize for any service issues you may have encountered, but it's great to hear that our team was able to resolve them promptly. Your satisfaction is our top priority, and we’re committed to continuously improving to ensure the best possible experience for all our guests. We truly appreciate your understanding and your kind words. We hope to welcome you back to The Hava Ubud in the future for an even more seamless and enjoyable stay. Should you decide to return, please feel free to reach out to us directly so we can make your next visit extra special. Thank you again for choosing us! Best Regards, Surya Front Office Manager

Dear Ines, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for sharing your experience at The Hava Ubud! We're thrilled to hear that you found the hotel’s beauty and location to b… Mostrar mais

Dear Nuno, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for sharing your thoughts with us. We're glad to hear that you enjoyed our spa and found the facilities beautiful, modern, and recent. It's also great to know that our team was helpful during your stay. However, we sincerely apologize for the noise issues due to the lack of sound insulation between rooms. We understand how important peace and quiet are for a relaxing stay, and we will look into ways to address this concern. Additionally, we appreciate your feedback regarding the breakfast variety and will consider expanding our options to better meet our guests' preferences. Thank you again for your feedback, and we hope to have the opportunity to provide an improved experience on your next visit. Best Regards, Surya Front Office Manager

Dear Nuno, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for sharing your thoughts with us. We're glad to hear that you enjoyed our spa and found the facilities beautiful, moder… Mostrar mais

Dear Inês, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for your positive feedback! We’re delighted to hear that you enjoyed our great location, the friendliness of our staff, and the comfort of the bed. It’s also wonderful to know that you had a very good breakfast. We appreciate your input regarding the sound insulation in the rooms. We understand how important a quiet environment is for a restful stay, and we will work on improving this aspect to enhance our guests' experience. Thank you again for your feedback, and we look forward to welcoming you back for an even better stay! Best Regards, Surya Front Office Manager

Dear Inês, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for your positive feedback! We’re delighted to hear that you enjoyed our great location, the friendliness of our staff, and … Mostrar mais

Dear Rita, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our excellent breakfast and found our staff to be very helpful and always smiling. It's great to know that you appreciated our beautiful pool area as well. Your kind words motivate us to continue providing the best possible experience for our guests. We look forward to welcoming you back to The Hava Ubud for another memorable stay. Best Regards, Surya Front Office Manager

Dear Rita, Om Swastiastu… Genuine greeting from The Hava Ubud - Refined Serenity in the heart of Ubud. Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our excellent breakfast and found our staff to be ver… Mostrar mais