Reviews of The Lively Hotel Kualanamu 2 stars
Jalan Sultan Serdang No.9 A39, 20362 Medan, Indonesia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewGood value for money. Not too big or small although the hot water not really functioning. But I also got free breakfast!! Overall, it is quite good for travelers.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewI like the location near going to the Airport
Only the television not work
Reviewed: 30 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewEverything is good
Nothing
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewvery clean, near the airport, the guy in reception very nice and helpful. ask the room with window
little bit small romm for 2 with suitcases
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewmas taufiq is very kind to assist us. our flight got delayed till 1 am, but he still waited for us at the airport. the room is near to airport, around 10 minutes. the room is quite comfortable as well for a shuttle stay
the room smelt of mold a bit when we first opened the door.
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in January 2025
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewCompact and ideal location for before or after the airport. Shops and kfc near by too.
Room smelt like drains and were damp which made the night sleep suck
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 11 December 2024 · Stayed in November 2024
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewReviewed: 2 November 2024 · Stayed in August 2024
Verified reviewReviewed: 29 October 2024 · Stayed in September 2024
Verified reviewI like everything except
I have to wait a few minutes before going into my room. The door lock is not functioning properly and thin wall allow voices to be heard easily so you can't talk loudly at nights.
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewThe stairs
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewReviewed: 24 September 2024 · Stayed in September 2024
Verified reviewReviewed: 19 September 2024 · Stayed in September 2024
Verified reviewEverything greats. The room nice, comfortable and clean. They prepared breakfast in early of morning. The staff also kind and friendly. You can get transportation to go to Airport which 50k rph for 1 car ( can put 4 people max). There is also Indo Maret as convinced store and some restaurants around the area.
The staircase not very inconvenient if you have a big baggage with you. To get up is okey but to get down need to be careful on that. But you can ask the staff from the counter to help you carry down the baggage.