Reviews of The Mavila Sanur 4 stars

There are many good options to make the stay enjoyable / romantic, such as massage at your villa, floating breakfast, honey moon bath etc. These are not obvious until you see the packages available.

Shower head nozzles could do with a clean, as some were blocked and others sprayed in the wrong direction.

Stunning villa with plenty of room Clean and comfortable property Highly recommend to friends and family Staff were beyond helpful and all had lovely personalities Coffee shop at top end of road with the Mercedes parked outside - 5 minutes walk had great coffee.

Would be great if they did room delivered cocktails such as margaritas and mojitos.

The villa itself was very nice. Comfortable bed. The breakfast was nice and has enough variety. Staff were helpful and attentive. While the location is a bit out from the main part of Sanur, there was a nice restaurant and takeaway place just across the road.we didn't use the in-house dining, so we can't comment on this.

The events... we stayed for 5 nights, and 2 of these had events. While the first was an 8th bday party, it didn't go for too long. The other, however, went to around 11:pm. Our villa was only a few metres at best from where they held the outdoor events, so it felt like we were there with them. With the music and the loudness of the microphone, you couldn't escape the noise. We feel that we paid a fair amount for this villa, and you want to be able to come back and relax. They need to do one or the other. It's not fair for paying customers to endure this. I also think the in-house dining is closed when they have events. For context, we are in our 40's, early 50's. The location is out a bit from the main area of sanur. We had a bike, so it was fine. Walking to the beaches or main shopping area is a bit of a trek. The fridge is small and not very cold at all.

Good ambience

A beautiful Villa to spend quality time with your family. Very well maintained, spotlessly clean accommodation. Location wise there are many restaurants and convenience stores nearby. We stayed for 3 nights on Mavila and enjoyed thoroughly. We were even served a welcome complimentary cake. The best thing about the villa is the staff, very welcome and extremely helpful. Wayan, Erik went out of the way to keep us comfortable by giving us guidance on local areas to visit. We would surely recommend Mavila and would like to go there again.

Everything was perfect.

The staff are extremely accommodating and willing to do anything for you to be happy

The hotel made every effort to comfort as much as possible. We only had to relax!

Staff were so accomodating. From organising an airport pickup to making sure we had everything we needed to make our trip comfortable. Location wasn’t as close to beach as we thought but was so easy to get a grab cab and only a couple of dollars each time. Only reason no 10 was because pillows were rather firm and no other option but they tried to accommodate by sorting through reserves and finding the softest they had, so went above and beyond to help. We are back to stay again at end of our holiday before flying out and have already booked in our massages and airport driver for our return. Loved having private pool was so relaxing.

As mentioned pillows and a little further from beach than we thought

This was the only place that provided free TV (Netflix), so that was really nice to drown out other noises (which I'll describe in what I didn't like). It was also walking distance to some places to eat and they had sidewalks in the area which was a pleasant change from a lot of places we stayed in Bali.

The biggest issue we had here was the open sewage in the bathroom area. There is a pipe on the wrong side of the pea trap and going into either the toilet or shower was a horrid smell of raw sewage so we had to hold our breath whever we needed to use the restroom. Also, glass cups were provided in the sink area and my wife accidentally knocked one off which cost us about $12 USD which is rediculously expensive. Please switch to plastic cups. Also, they apparently do events like 17th birthday celebrations and weddings here so there was loud music playing until about 10pm. Then the neighbors were burning trash which got us up at around 1am to turn off the AC, but it got hot quick, so pulled blankets off only to get several mosquito bites, so turned AC on an hour later but couldn't get to sleep because another neighbor was hammering at 2am and couldn't sleep with the banging. Would not stay here again for all of these reasons.

The staff at the villa were absolutely wonderful. They were so thoughtful and made us feel very welcomed. the villa itself was lovely; very comfy bed and clean room.

The only downside to the villa was location. It’s about a 20min walk to the beach and the main strip. Although, the staff were pleasant and happy to arrange taxis for us :)

Very big space for a family of 4 to enjoy

The swimming is so deep, very unsafe for kids or even adults. Not suitable to bring kids and stay here

I liked how quiet the location was,the staff were amazing,it was clean and comfortable,breakfast was great,delivered any time you wanted kept i contact t with motel through what's app. The hotel was more than happy to do anything for you

That it was a bit far to walk in the heat to the beach and back

The villa itself was comfortable and the pool great. Everything we needed was provided, The restaurant on site served meals at set times with drinks available throughout the day. Across the road was a restaurant and pizza bar which were both good. A convenience store was close by. The staff were very welcoming.

Area was more urban with no shopping nearby and only the two restaurants. Limited choices for breakfast which needed to be ordered the day before. The villas also host events and these occurred on both weekend nights. Music stopped at 10pm.

Property was clean, comfortable and the staff were so polite and friendly.

The villa is really near tourist attractions and the restaurant is quite good

They provide very good service, room feels very comfortable and clean as well, so we are happy to stay here and have a great time for our holiday.