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  5. Reviews of The Orient Jakarta, a Royal Hideaway Hotel

Reviews of The Orient Jakarta, a Royal Hideaway Hotel 5 stars

Jl. Jend. Sudirman No.36, RT.14/RW.1, Bend. Hilir, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10210, 10210 Jakarta, Indonesia

#15 of 549 hotels in Jakarta

Guests' Choice

Review score

Based on 414 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    9.4

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room - King or Twin Bed
    • Stayed 3 nights
    • Submitted via mobile

    Noise from the street heard in the room

    Great swimming pool and breakfast. Very cosy orient atmoshere

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    None

    The hotel is in a very nice location. Great hotel the staff is friendly The hotel's location is indeed quite pleasant, offering easy access to various attractions. The accommodations themselves appear to be well-maintained and comfortable for guests. Furthermore, the staff's friendliness contributes significantly to a positive atmosphere for everyone. It seems like a wonderful place to spend time. The overall experience is likely enjoyable.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Totally worth it !
    • Leisure trip
    • Solo traveller
    • Grand Deluxe Room - King Bed
    • Stayed 1 night
    • Submitted via mobile

    Everything ! The decoration, the pool(s) and smiles of the staff. Plus the incredibly comfy bed

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Deluxe Room - King Bed
    • Stayed 3 nights

    Wish the Jasmine scent on floor 28 was as good as floor 27 (prev stayed there). The smell of Jasmine on floor 28 is a bit funky.

    This is my second time here, and overall, I'm happy with my stay. I went to the spa, and the massage was amazing! The gym is fully equipped — loving it!

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room - King or Twin Bed
    • Stayed 2 nights

    nothing.

    Huge rooms, large comfortable bed, showers with an amazing view. Stunning interior decorations, made the stay really comfortable. Staff were warm and welcoming

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    Everyting in the orient was good!

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    A luxury hotel where everything was truly exceptional: the breakfast had incredible variety and everything was excellent, as was our light dinner. The view of Jakarta from the room was stunning. The staff were friendly, super professional yet also personable and fun, and the decor throughout was amazing. A luxury hotel with personality and style.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    Amazing upscale five star luxurious hotel with beautiful decoration. Fantastic views and swimming pool facilities in two floors. The breakfast option is outstanding, as is the setting of the hall room. The view from the room is also amazing!

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Loved the hotel.
    • Leisure trip
    • Couple
    • Superior Room - King or Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    The attitude of that one member of staff..

    Our stay was fabulous and the majority of the staff were very helpful (but there is always one).

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Room - King or Twin Bed
    • Stayed 4 nights

    Eccentric design hotel with wonderful staff and a great rooftop bar. Excellent location as well.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Amazing design hotel and great staff
    • Leisure trip
    • Family with young children
    • Superior Room - King or Twin Bed
    • Stayed 4 nights
    • Submitted via mobile

    Missed some real good Indonesian food/cuisine. Also the Spanish music was not really the experience we were looking for arriving far from Europe :-)

    The rooms, the staff, the building, the pools, the decoration, it was all really beautiful!

    Stayed in July 2025

  • Reviewed: 5 August 2025

    9.0
    Loved it!
    • Leisure trip
    • Couple
    • Deluxe Room - King or Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are poorly soundproofed. So we woke up every time our neighbours came home from partying....

    I liked the style of the hotel and the staff was very friendly! And I loved our room!

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room - King or Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely no complaints at all

    Definitely a 10 out of 10. Fantastic Design, delicious food and great, helpful staff.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Great location, great pools!
    • Leisure trip
    • Couple
    • Deluxe Room - King or Twin Bed
    • Stayed 3 nights

    Perhaps just our room, but the layout was slightly unconventional, as the toilet and the sink were quite far apart! But otherwise, nothing to complain about.

    The location is great, literally a 5 minute walk (or less) to the MRT station. The staff were very friendly, the two pools are really pretty and look out onto the city. The room was comfortable, and the king sized bed was a dream to sleep on.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room - King or Twin Bed
    • Stayed 2 nights

    Non. I enjoy my stay.

    1. The breakfast was good. I like the various of breakfast on the menu. 2. The scent of Jasmine is everywhere in the hotel! I love it until I try to search for the scent after return to my country. 3. The staff was so nice and offer us room upgrade once we arrived. It was so worth it! Looking forward for my next visit to Jakarta

    Stayed in June 2025

  • Reviewed: 27 July 2025

    10
    Amazing hotel with exceptional facilities, would 100% stay again
    • Leisure trip
    • Solo traveller
    • Deluxe Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I loved this hotel and I would definitely stay there again. I wished I was staying for longer than one night during my layover. The facilities were exceptional and the room was decorated to perfection and it was incredibly comfortable. I stayed in the grand deluxe suite and it was incredibly luxurious and cosy.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Enjoyed visit
    • Leisure trip
    • Couple
    • Deluxe Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    Food not best quality

    Very beautiful and comfy

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Room - King or Twin Bed
    • Stayed 2 nights
    • Submitted via mobile

    Access from the guest elevators to the entrance is somewhat inconvenient. The flooring can catch on heavy suitcases, making it difficult for guests to pull them smoothly.

    A hotel where every space tells a story — delivering a sense of escape the moment you step through the entrance.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Not just a hotel - an unbelievable experience 10 stars
    • Leisure trip
    • Couple
    • Grand Orient King Room
    • Stayed 3 nights
    • Submitted via mobile

    Stunning property. Design is amazing. A true hideaway. Awesome food and bed is a cloud. Library full of historical items and two pools - rooftop is the best place to watch the sunset over Jakarta.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Great value for money given the over all experience. Perfect for couples. Not a family hotel.
    • Leisure trip
    • Couple
    • Deluxe Room - King or Twin Bed
    • Stayed 3 nights

    The location was not that great. Nothing to do immediately outside. Also, the food from Izakaya was expensive and ordinary. The food in the buffet was medium. For the price of the food, it could be a lot better.

    The unique style of the entire place. Top to bottom. I have not seen better.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    10
    Mantaap
    • Leisure trip
    • Solo traveller
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room - King or Twin Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All

    Stayed in June 2025

  • Reviewed: 1 July 2025

    10
    The best hotel I have ever stayed in.
    • Leisure trip
    • Solo traveller
    • Grand Deluxe Room - King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Beautiful interior, clean, spacious.

    Stayed in June 2025

  • Reviewed: 1 July 2025

    10
    Interior design is stunning, the staff were incredibly friendly, the room was spacious and extras worthwhile, the massag
    • Leisure trip
    • Solo traveller
    • Orient Room - King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Interior design, staff, massage.

    Stayed in June 2025

Showing 1 – 25

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