
加载中
客人们还点评过这些住宿:
住客点评如何运作
每条住客评分在1到10分之间。为了得出所示的综合评分,我们会将收到的所有住客评分相加,然后将这个总和除以我们收到点评数量。我们使用加权点评系统,这意味着点评越新,对总评分的计算影响就越大。此外,住客还可以单独在一些重要方面打出“单项评分”,例如:位置、清洁度、工作人员、舒适度、设施、性价比以及免费WiFi。请注意,住客打出的单项评分与综合评分是分别单独提交的,所以两者之间没有直接联系。
如果您入住了在我们的平台预订的住宿,或者您曾到店但并未实际入住,都可以对该住宿进行点评。如需编辑已提交的点评,请联系我们的客服。
我们拥有人工和自动系统来专门甄别提交至我们平台的虚假点评。如经发现,我们会将其删除,并在必要时对相关责任人采取行动。
此外,无论谁发现可疑内容都可向我们的客服团队报告,我们的防欺诈团队会跟进调查。
理想情况下,无论是好评还是差评,我们会发布每一条收到的点评。但是,我们不会展示(在其它内容中)包含或涉及以下内容的任何评论:
- 政治敏感评论
- 促销内容
- 非法活动
- 个人或敏感信息(如电邮、电话号码或信用卡资料)
- 脏话、性暗示、仇恨言论、歧视性言论、威胁或涉及暴力的内容
- 垃圾邮件和虚假内容
- 虐待动物
- 假冒/仿冒(如:假冒他人写评论)
- 任何违反我们点评指南的内容。
为了确保点评的相关性,我们可能只接受退房后3个月内提交的点评,如果所示点评超过36个月,或者住宿发生所有权变更,我们可能会停止显示相关点评。
住宿可选择对点评做出回应。
如果您看到有多个点评,最新的点评会显示在最顶部,但也取决于其他几个因素(例如点评采用的语言、点评仅有评分还是也包括评论等)。您还可以按需对点评进行排序和/或筛选(例如按照一年中的时间、点评评分等)。
我们有时会展示来自其他知名旅行网站的外部评分。如有,我们将明确说明。
用户点评的规范及准则
这些规范及准则将确保用户原创内容与Booking.com相关,内容恰当,且不含不雅词汇,即使是好评,也同样适用以上准则。
所有原创内容都必须与旅行相关。越是详细的点评越能帮助其他客人更好地挑选自己喜欢的住宿。请勿在这些原创内容内附上个人信息、带有政治色彩、与伦理道德相关、或宗教性内容。促销活动信息将会被删除,不予显示。任何涉及Booking.com服务的相关问题都将转交客服团队及合作伙伴服务团队处理。
所有原创内容应尽量面向全球用户。请勿使用任何不敬或亵渎性的词汇(及其变形或网络用语形式),不分语种。严禁发布任何带有憎恨性、歧视性、威胁、色情、暴力和煽动违法行为的点评及媒体。
所有内容均应由用户原创,且独一无二。真实且中肯的点评对其他用户最有帮助。您提交的内容应为您自己的原创。Booking.com的合作伙伴不得代表住客发表内容,或向客人提供任何形式的报酬以换取好评。严禁合作伙伴在竞争对手住宿页面提交恶意负面点评,拉低对方的综合评分。
尊重他人隐私。Booking.com会隐藏任何电子邮箱地址、电话号码、网站地址、社交媒体帐号等类似个人信息。
任何Booking.com用户及合作伙伴在这些原创内容中表达的观点,均属于其个人观点,与Booking.com无关。Booking.com对任何点评或点评回复不负任何责任。Booking.com仅为这些点评和点评回复提供发布平台,不负责验证。
系统将默认根据点评时间以及其他条件,优先显示相关性最高的点评内容。其他条件包括但不限于:用户语言、文字点评、非匿名点评。系统可能会提供其他排序方式(例如按旅行者类型、按评分等)。
翻译免责声明
此服务可能包含由谷歌翻译的内容。对于翻译,谷歌不作任何明示或暗示保证(包括任何准确度、可靠性的任何保证,以及适销性、针对某一特定用途的适用性和不侵犯第三方权利的任何暗示保证)。
点评日期:2025年6月5日 · 于2025年6月入住
真实点评很喜歡飯店的裝潢,雖然看的出來有點年代但整齊乾淨,茶壺超可愛!! 在中庭吃早餐的氛圍很棒,早餐很美味!
吹風機故障了
Dear Mr. ChiaHeng, Thank you for taking the time to write this wonderful feedback. It's a pleasure to know you had a great time at The Phoenix Hotel Yogyakarta. We surely look forward to your next stay shortly. We hope it will be as great as the previous one. Thank you once again. Sincerely Yours, Rulvastina Randy General Manager
Dear Mr. ChiaHeng, Thank you for taking the time to write this wonderful feedback. It's a pleasure to know you had a great time at The Phoenix Hotel Yogyakarta. We surely look forward to your next stay shortly. We hope it will be as grea… 显示更多
点评日期:2025年5月22日 · 于2025年5月入住
真实点评点评日期:2025年4月8日 · 于2025年3月入住
真实点评各方面都很好
泳池的水不够清澈,也许是因为刚下过雨的缘故
Dear Ms. MEIPING, Thank you so much for choosing to stay with us at The Phoenix Hotel Yogyakarta. We're delighted to hear that you found everything met your expectations. We appreciate your feedback regarding the swimming pool. It is right that heavy rain can sometimes affect water clarity, but we’ll ensure our maintenance team continues to monitor and treat the pool to maintain the highest standards. Thank you for your valuable feedback, which indeed encourages us to improve. We look forward to welcoming you back soon for an even better experience. Thank you. Sincerely Yours, Rulvastina Randy General Manager
Dear Ms. MEIPING, Thank you so much for choosing to stay with us at The Phoenix Hotel Yogyakarta. We're delighted to hear that you found everything met your expectations. We appreciate your feedback regarding the swimming pool. It is righ… 显示更多
点评日期:2025年2月8日 · 于2025年2月入住
真实点评服务很好。酒店装饰很美。水池也很漂亮。早餐也很丰富。
卫生间设施有点老化。房间桌子表面也有点破损。
Dear FEI, Thank you for staying at The Phoenix Hotel Yogyakarta and sharing your feedback. We are happy to receive your compliments and valuable comments for improvement. We hope to see you again here and to serve you a flawless experience with us. Sincerely Yours, Rulvastina Randy General Manager
Dear FEI, Thank you for staying at The Phoenix Hotel Yogyakarta and sharing your feedback. We are happy to receive your compliments and valuable comments for improvement. We hope to see you again here and to serve you a flawless experien… 显示更多
点评日期:2024年11月1日 · 于2024年10月入住
真实点评早餐丰富,地理位置优越,在市中心纪念碑旁,出行方便。 酒店许多历史陈设,很有古朴感。 虽然酒店设施有些老旧,房间也有点小,但是体验一下印尼传统文化,选择这家酒店就对了。
Dear Huihong, We are happy to learn you had a good day with us at The Phoenix Hotel Yogyakarta. It is nice to be part of your memorable experience and we are glad that you enjoyed the beauty of this heritage building. We wish to welcome you back again for another beautiful experience with us. Sincerely Yours, Rulvastina Randy General Manager
Dear Huihong, We are happy to learn you had a good day with us at The Phoenix Hotel Yogyakarta. It is nice to be part of your memorable experience and we are glad that you enjoyed the beauty of this heritage building. We wish to welcome yo… 显示更多
点评日期:2024年10月21日 · 于2024年10月入住
真实点评点评日期:2024年10月8日 · 于2024年10月入住
真实点评点评日期:2024年9月11日 · 于2024年8月入住
真实点评非常漂亮的酒店,原总督府改建,堪称富丽堂皇,早餐很好。
晚餐性价比不高
Dear cheng, We appreciate your comments regarding your stay at The Phoenix Hotel Yogyakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback encourages all of our staff as we strive to keep improving the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Rulvastina Randy General Manager
Dear cheng, We appreciate your comments regarding your stay at The Phoenix Hotel Yogyakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback encourages all of o… 显示更多
点评日期:2024年8月29日 · 于2024年8月入住
真实点评点评日期:2024年5月27日 · 于2024年5月入住
真实点评地理位置比较好,距离各处景点和美食都很近。酒店内部的风景也很棒,据说是当年荷兰人专门居住的,和当地人说你住在这基本都会夸你选的好。
标间的房间面积比较小,而且窗外只有一堆房子,看不到泳池,想看风景可能需要选择其他的房型。早饭的种类还可以,但并不是太好吃,不过好处是距离几个特别有名的本地早餐店都很近。
Dear Wei, Thank you for staying at The Phoenix Hotel Yogyakarta and sharing your wonderful experience with us. We hope we have the chance to be of your service again whenever travels bring you back to Yogyakarta. Our team will be truly very happy to welcome you back here. Thank you once again for your kind review of us. Sincerely Yours, Rulvastina Randy General Manager
Dear Wei, Thank you for staying at The Phoenix Hotel Yogyakarta and sharing your wonderful experience with us. We hope we have the chance to be of your service again whenever travels bring you back to Yogyakarta. Our team will be truly ver… 显示更多
点评日期:2024年5月10日 · 于2024年5月入住
真实点评地位位置超级好,地处市中心,门口就是日惹纪念碑。离市区主要景点也不远! 酒店历史悠久,建筑有厚重的历史感。 早餐非常好,可选的东西超级多,也有很多当地特色的小吃。 员工人都很好,比较热情! 房间隔音不错,挺安静的!
酒店的设施有点太老旧的,充电的插头很少! 被子浴巾啥的感觉晚也有点旧!
Dear Lin, Thank you for sharing your experience with us. It is always nice to hear and read your thorough review showing how enjoyable your trip with us was. Our hotel was built in 1918 and is one of the heritage hotels in Yogyakarta. Here, we pride ourselves on our service and facilities. We are so glad you can feel our spirit in serving you. Moreover, the location of our hotel is also strategically spectacular. We surely look forward to welcoming you back shortly for more memorable experiences. Thank you once again. Sincerely Yours, Rulvastina Randy General Manager
Dear Lin, Thank you for sharing your experience with us. It is always nice to hear and read your thorough review showing how enjoyable your trip with us was. Our hotel was built in 1918 and is one of the heritage hotels in Yogyakarta. He… 显示更多
点评日期:2024年4月25日 · 于2024年3月入住
真实点评点评日期:2024年2月8日 · 于2024年2月入住
真实点评早餐非常的棒,超级好的自助餐。整个酒店好美,处处是美景。泳池很棒,氛围感满满。最好的是员工,我们从婆罗浮屠回来,路上堵车,眼看就要赶不上火车,打电话给酒店,帮忙收拾好了行李,直接拉走去酒店,让我们顺利赶上火车,太赞👍。
没有。
Dear wei, Thank you for your wonderful comment about our hotel. We are delighted to learn that you had such a great and perfect time with us. There is nothing better than receiving a wonderful review highlighting our professional staff and service. We are sure that travelers will find your comments very helpful. We hope to have the pleasure of welcoming you back again soon only at The Phoenix Hotel Yogyakarta. Sincerely Yours, Rulvastina Randy General Manager
Dear wei, Thank you for your wonderful comment about our hotel. We are delighted to learn that you had such a great and perfect time with us. There is nothing better than receiving a wonderful review highlighting our professional staff a… 显示更多
点评日期:2024年1月4日 · 于2024年1月入住
真实点评各种装饰很棒,很有地方特色!游泳池的景色非常棒!员工态度也很好!
浴室太旧了,毛巾也很旧…房间还可以接受,但是很潮,而且烧水壶也不好用。因为住的是旧馆(?)阳台也毫无风景可言。总的来说性价比比较低。
Dear YAN, Thank you for staying with us at The Phoenix Hotel Yogyakarta and for sharing your feedback. We regret to know that your stay was not the best for you. We have taken note of your displeasure, especially regarding the room and bathroom facilities. Please accept our sincerest apologies for our flaws. Your feedback is valuable and it certainly enables us to improve the quality of our services to better. We hope that there will be another opportunity to serve you better in the future. Thank you once again. Sincerely Yours, Rulvastina Randy General Manager
Dear YAN, Thank you for staying with us at The Phoenix Hotel Yogyakarta and for sharing your feedback. We regret to know that your stay was not the best for you. We have taken note of your displeasure, especially regarding the room and b… 显示更多
点评日期:2023年10月6日 · 于2023年10月入住
真实点评点评日期:2023年9月18日 · 于2023年9月入住
真实点评地點不錯,床很舒適,還有一個小陽台可以發呆,整座建築ㄏ很有特色。
設備較偏老舊,使用上需小心點
Dear Miao Lian, Thank you for sharing your experience with us, following your stay at The Phoenix Hotel Yogyakarta. We are happy to know that you enjoyed almost everything that we provided. It was great to know that from the Spa services until the balcony experience has pleased you. Yet we are sorry if you were not fully satisfied with our equipment. We took note of your highlight and we shared it with the team for further follow-up. Thank you once again for your valuable feedback. We hope we have the chance to serve you a much better experience on your next visit to Yogyakarta. Sincerely Yours, Rulvastina Randy General Manager
Dear Miao Lian, Thank you for sharing your experience with us, following your stay at The Phoenix Hotel Yogyakarta. We are happy to know that you enjoyed almost everything that we provided. It was great to know that from the Spa services u… 显示更多
点评日期:2023年9月5日 · 于2023年8月入住
真实点评自助早餐非常豐富,酒店很漂亮,雖然是歷史性建築,但維護得很好,SPA很棒
酒店販售的伴手禮種類很少
Dear lysosome, We very much appreciate your comments regarding your stay at The Phoenix Hotel Yogyakarta. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely Yours, Rulvastina Randy General Manager
Dear lysosome, We very much appreciate your comments regarding your stay at The Phoenix Hotel Yogyakarta. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely You… 显示更多
点评日期:2023年7月15日 · 于2023年7月入住
真实点评酒店的确很好看。有很多古董可以看。位置也就在纪念碑的附近。离火车站打车9块。 服务也很到位。不愧为五星。
古董酒店就是设施有点旧啊 房间也太小了 没地方晒衣服 床单有股老油味 厕所灯光昏暗 水压也很小
Dear 脖子上的那坨, Thank you for sharing your feedback following your stay in our heritage hotel, The Phoenix Hotel Yogyakarta. We are glad you enjoyed the beauty of our hotel and its strategic location. However, we regret that we have not fulfilled your expectation about the bathroom. We are sorry for our flaws and we hope we have the chance to fix it on your next visit to our place. Once again we thank you for your kind review and we look forward to welcoming you back here for a much better experience with us. Sincerely Yours, Rulvastina Randy General Manager
Dear 脖子上的那坨, Thank you for sharing your feedback following your stay in our heritage hotel, The Phoenix Hotel Yogyakarta. We are glad you enjoyed the beauty of our hotel and its strategic location. However, we regret that we have not fulf… 显示更多
点评日期:2023年7月15日 · 于2023年7月入住
真实点评很古典美
很可惜裡面含走道都有霉味,似乎太潮濕,馬桶坐墊髒, 有一間馬桶要沖兩次才可以乾淨,馬桶有點阻塞
Dear Renault, Thank you for staying at The Phoenix Yogyakarta and for sharing your feedback. It’s a pleasure to know that you enjoyed the beauty of our heritage hotel. However, we are sorry that we haven’t met your expectation fully yet, especially regarding the corridor and toilet situation. We do apologize for our flaws that made your stay uncomfortable. Please accept our sincerest apologies for the inconvenience that happened to you. Your remarks had been shared with the team for further follow-up action and improvement. Thank you so much for your valuable feedback. We hope we have the chance to fix our flaws on your next visit and to serve you a much better experience with us. Sincerely Yours, Rulvastina Randy General Manager
Dear Renault, Thank you for staying at The Phoenix Yogyakarta and for sharing your feedback. It’s a pleasure to know that you enjoyed the beauty of our heritage hotel. However, we are sorry that we haven’t met your expectation fully yet, e… 显示更多
点评日期:2023年5月9日 · 于2023年4月入住
真实点评位于日惹市中心,非常方便。是总督府改建的酒店,本身就很值得一看,有很多建筑细节可以细细品味。
我的房间离泳池太远了
Dear SEN, We are very happy to receive your feedback. It’s a pleasure to know that you love the beauty of our heritage hotel and its strategic location. The Phoenix Hotel Yogyakarta has two main buildings with some room types. The swimming pool is at the back building and we would be delighted to accommodate your room preference upon the booking session. We hope we have the chance to welcoming you back in the next future with a much more enjoyable experience with us. Sincerely Yours, Rulvastina Randy General Manager
Dear SEN, We are very happy to receive your feedback. It’s a pleasure to know that you love the beauty of our heritage hotel and its strategic location. The Phoenix Hotel Yogyakarta has two main buildings with some room types. The swimming… 显示更多
点评日期:2023年3月24日 · 于2023年3月入住
真实点评服务很好,房间也很舒适,游泳池很好看~
稍显旧了
Dear Yunxi, We are very grateful to receive your kind words regarding your recent stay with us. They mean a tremendous amount to the team here. Thank you for sharing how much you enjoyed our facilities and the service the team delivered. We hope to see you again at The Phoenix Yogyakarta and serve you another enjoyable experience with us. Best Regards, Rulvastina Randy General Manager
Dear Yunxi, We are very grateful to receive your kind words regarding your recent stay with us. They mean a tremendous amount to the team here. Thank you for sharing how much you enjoyed our facilities and the service the team delivered. W… 显示更多
点评日期:2023年2月24日 · 于2023年1月入住
真实点评点评日期:2023年1月24日 · 于2023年1月入住
真实点评点评日期:2022年12月31日 · 于2022年12月入住
真实点评