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Reviews of The Ritz-Carlton Bali 5 stars

Jalan Raya Nusa Dua Selatan Lot III, Sawangan, 80363 Nusa Dua, Indonesia

#9 of 67 hotels in Nusa Dua

Guests' Choice

Review score

Based on 637 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.1

  • Facilities

    9.3

  • Staff

    9.6

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 31 August 2025

    9.0
    Luxury couple holiday
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights
    • Submitted via mobile

    Location, being in Nusa Dua we know that this will be far from crowd. Exactly what we were looking for. However this reduced the options for dining to the hotel’s restaurants.

    Amazing beach and view

    Stayed in July 2025

  • Reviewed: 30 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights
    • Submitted via mobile

    The TV’s were old and not smart TV’s

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Beach Heaven
    • Leisure trip
    • Family with young children
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 3 nights
    • Submitted via mobile

    Everything. The staff was incredibly kind and the views were breathtaking. I wish I had stayed here longer.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    10
    Would love to come back
    • Leisure trip
    • Couple
    • Sawangan Pool Access Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights
    • Submitted via mobile

    Food in the Missoni is ok. Well overpriced for what it is.

    Staff are super friendly and nice. Gardens are impressive and well kept and so is the beach lounge area.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    An overall relaxing stay
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights
    • Submitted via mobile

    Facilities are getting old, beach beds could be in better condition, see a mouse in the beach grill restaurant

    Very kind and professional staff, private beach, comfortable bed.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    Beautiful hotel, nice location, would have liked to stay longer than one night.
    • Leisure trip
    • Family with young children
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 1 night

    The only pool was very loud because there were lots of children. The grounds are huge, I would think they could have made an adults only pool on the premises. Check-in took forever and rooms were not ready at 3. Luggage delivery took forever and many phone calls. So did the request for an iron.

    Rooms were spacious and well equipped. breakfast buffet had a rich variety, Grounds were beautiful and restaurants were lovely and the food delicious. At checkout they removed the charge for our breakfast because of some issues I had with service upon arrival and they gave me a late check-out to make up for our delayed check-in. I thought that was nice.

    Stayed in July 2025

  • Reviewed: 31 July 2025

    8.0
    Ok and expensive
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 3 nights
    • Submitted via mobile

    Very large place, not much soul

    We went for a wedding, the wedding chapel was good , by the sea . Good breakfast

    Stayed in July 2025

  • Reviewed: 28 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful resort and the staff was beyond amazing! Food was ok but will definitely stay here again!!

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Love it
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 4 nights
    • Submitted via mobile

    Every thing

    The best hotel

    Stayed in June 2025

  • Reviewed: 23 July 2025

    10
    Amazing getaway resort
    • Leisure trip
    • Family with young children
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Love everything!! Breakfast spread and food quality was one of the best we’ve tried. The kids enjoyed Ritz kids a lot. Wonderful view, amazing beach, friendly staff, clean room.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights

    Room Pillows..are not comfortable for me..they are kind of soft

    Stayed in June 2025

  • Reviewed: 19 July 2025

    8.0
    Nice hotel with quality guests; however, the facility feels a bit dated, and the gift shops are of poor quality.
    • Leisure trip
    • Couple
    • Ritz-Carlton Suite with Free Daily Resort Activity
    • Stayed 2 nights
    • Submitted via mobile

    the gift shops were disappointing, and the property and garden could use some renovation and more greenery.

    We stayed at The Ritz-Carlton and had a pleasant, relaxing experience. The property is quiet and elegant, with great yoga classes and a wonderful camel ride. We enjoyed the delicious breakfast and nice restaurants.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 6 nights
    • Submitted via mobile

    Try to change the bath towel in the room ... a bit old ....

    Staff amazing..facilities top top ... breakfast very good.... its was a dream..stay 6 nights..couple plus 18 years boy.... The beach the swimming pool very very nice .... all over incredible experience... top quality .... beds amazing and comfortable 👍👍👍👍👍👍

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Pricey but spicy
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights

    Only if you like to stay inside, because other things are far away from the place.

    Well, it's Ritz. Breakfast is amazing, territory is amazing, room is amazing, stuff is amazing, the beachfront is nice.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    10
    Out of White Lotus
    • Leisure trip
    • Solo traveller
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 4 nights
    • Submitted via mobile

    That my vacation wasn't longer. :(

    The staff and the grounds! What an amazing team of people who put service at the forefront. All smiles always and just genuine kindness which these days, is hard to come by.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    The hotel is great, but do not expect to have a swim in the ocean. There is no ocean (literally).
    • Leisure trip
    • Group
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 7 nights

    Biggest disappointment is that ocean is not available for swimming at all! The hotel is situated near the ocean, but you cannot bath or swim in it. There is a very shallow area where you can walk in the mix of sands and lots of stones (the depth is approximately your knees) ; then there are riffs... SO do not expect to have ocean swimming experience during your stay... just pools (and the water in the pools is quite cold)

    The hotel was and the territory were great! Service in the hotel was outstanding! Also beware of monkeys. They can smell if you are having fruits and come to your room to steal them. In our case, they even didn't care that we were around. They just came to our room and took the fruits.

    Stayed in July 2025

  • Reviewed: 2 July 2025

    10
    Can’t wait to visit again!
    • Leisure trip
    • Group
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights
    • Submitted via mobile

    Staff were exceptional!

    Stayed in July 2025

  • Reviewed: 29 June 2025

    10
    Great location, food options and amazing staff! Loves up to Ritz’s brand
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 2 nights
    • Submitted via mobile

    The walk from lobby to the room is a bit challenging and complex although buggy service makes up for it

    Location, Spacious room and food options

    Stayed in May 2025

  • Reviewed: 15 June 2025

    9.0
    Best possible option in Nusa Dua, pricewise.
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 4 nights
    • Submitted via mobile

    The coffee. Almost every place in Bali had better coffee.

    The staff was amazing, the resort looked absolutely stunning. Never seen such beautiful gardens. Big rooms even standard ones.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    10
    Luxury at its best
    • Leisure trip
    • Couple
    • Sawangan Pool Access Junior Suite with Free Daily Resort Activity
    • Stayed 3 nights
    • Submitted via mobile

    All was lovely

    What a beautiful location. Cannot fault this hotel at all. They were all so accommodating and lovely. Lots of food choices, things to do etc. when my back seized up, they offered a hot water bottle, balm and buggy to take us around. Lovely lovely place.

    Stayed in June 2025

  • Reviewed: 12 June 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 3 nights
    • Submitted via mobile

    One of the best hotel!

    Stayed in June 2025

  • Reviewed: 10 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 3 nights
    • Submitted via mobile

    Limited restaurants. Best one is beach grill but was closed 2 nights because of weddings

    Great hotel

    Stayed in June 2025

  • Reviewed: 8 June 2025

    9.0
    Lovely hotel with great Zen architecture and wonderful staff!
    • Leisure trip
    • Couple
    • Ritz-Carlton Pool Access Suite with Free Daily Resort Activity
    • Stayed 7 nights
    • Submitted via mobile

    Drinks are quite expensive.

    New hotel with beautiful Zen design, lovely nature and paisage, very clean and peaceful. Nice resstaurants. Great staff!

    Stayed in June 2025

  • Reviewed: 8 June 2025

    8.0
    Nice but not a Ritz standards !!
    • Leisure trip
    • Family with young children
    • Sawangan Junior Suite with Free Daily Resort Activity
    • Stayed 4 nights
    • Submitted via mobile

    The beach was dirty with plastic rubbish from the sea, so no one can walk or swim in the sea. I don’t think it’s a temporary issue as I have just noticed previous reviews mentioning the same issue. This should be mention in the hotel description as the beach is not clean to be used.

    The staff were very helpful especially the Ritz kids staff , my 7 years old boy really enjoyed the kids club and the staff mainly Angel, Trisna and Nopi were fantastic in looking after the children

    Stayed in June 2025

Showing 1 – 25

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