Jl. Pasar V Kebun Kelapa, Kualanamu. Kecamatan Beringin Lubuk Pakam - Deli Serdang, 20552 Medan, Indonesia
#12 of 101 hotels in Medan
Guests' ChoiceBased on 172 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
8.8
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 3 September 2025
Scott
AustraliaCommunication from the staff was excellent, making sure we got to and from the airport easily, good food at the restaurant
Stayed in August 2025
Reviewed: 1 September 2025
Emily
GermanyThe free airport shuttle is very handy, they offered us two free rides and came fast. The houses are small but pretty, with a good bathroom and comfortable beds. The guy who worked at the front desk was very friendly and patient, he helped us with printing our visa.
Stayed in August 2025
Reviewed: 17 August 2025
Rosa
United KingdomLoads of mosquitos in the room. Understand if there was a few can’t be helped but the number was really high. We went to the shop to buy a spray to kill them which worked, think hotel could have done that or if high numbers always then provide a mosquito net. Hotel takes a 200k deposit for the room
Location was close to airport, they offer a free shuttle too. Has a restaurant and a pool and staff were friendly.
Stayed in August 2025
Reviewed: 16 August 2025
Truscott
United StatesThe breakfast was terrible. Few choices and what was available was cold. Check out the Hotel Prima in your area to see a good breakfast offering.
Swimming pool
Stayed in July 2025
Reviewed: 10 August 2025
Tony
United KingdomOur room had scribbling on the wall and a quick coat of paint would have made it feel cleaner
Airport transfer, pool
Stayed in August 2025
Reviewed: 9 August 2025
Katy
United KingdomGreat value stay close to airport with excellent staff. Nice pool. Very convenient for airport
Stayed in August 2025
Reviewed: 1 August 2025
Judith
SpainVery close to the airport. Clean and cozy. We enjoyed our time at the swimming pool and the food at the restaurant was very good.
Stayed in July 2025
Reviewed: 30 July 2025
Michael
AustraliaBreakfast could be a bit better
airport shuttle
Stayed in July 2025
Reviewed: 30 July 2025
Elena
SpainThe restaurant by the swimming pool has very limited options for a quick bite, and the staff didn’t seem very helpful in suggesting dinner options. They were mostly chatting among themselves and watching music videos on their phones
The room was clean , the airport shuttle was very convenient, and the driver and the receptionist team were very friendly
Stayed in July 2025
Reviewed: 24 July 2025
Isabel
United KingdomThe restaurant was not great. We ordered our food online instead
Great accommodation very close to the airport. Clean room with aircon. Staff were very friendly. Our second stay at this hotel.
Stayed in July 2025
Reviewed: 18 July 2025
Maddison
AustraliaGood value for money, breakfast included, free shuttle bus to the airport, nice clean room,
Stayed in July 2025
Reviewed: 17 July 2025
Luděk-volny
Czech RepublicThe bad small from the burned garbage from neighburhood.
Pool and bar were excellent,.
Stayed in July 2025
Reviewed: 12 July 2025
Remco
NetherlandsNothing
It was a cool en Cody appartement, with good beds
Stayed in July 2025
Reviewed: 8 July 2025
Muhammad
IndonesiaMany mosquitoes
Lovely pool, value for money and friendly staffs
Stayed in June 2025
Reviewed: 2 July 2025
Craig
United KingdomExtremely limited breakfast options . Dinner just ok.
Welcoming staff, swimming pool , courtesy bus to airport.
Stayed in July 2025
Reviewed: 2 July 2025
Nancy
United StatesWe wanted to walk around the village outside the hotel grounds but the road was narrow and lots of traffic. There was a strong smell when we checked in to the room.. it was a bar of naphthalene or paradichlorobenzene commonly known as moth balls in the bathroom. They work by releasing a gas that's toxic to humans and insects. I had to remove it and let the room air out for a couple of hours. Just FYI...
Nice grounds and comfortable rooms. Beautiful gardens with bonsai trees. Great breakfast
Stayed in June 2025
Reviewed: 19 May 2025
Natasha
United KingdomLocation wise there's not much around the hotel so I'd only really come for airport transfer
Great location for the airport, nice pool Pool food was nice and cheap. Rooms were very comfortable Airport transfer included in the price
Stayed in May 2025
Reviewed: 10 May 2025
Eaglecorp
MalaysiaOk
Ok
Stayed in April 2025
Reviewed: 8 May 2025
David
United StatesThe moth ball that was in the Bathroom. The odor was strong and I had to close the bathroom door to sleep. Once in the bathroom thats when it was hard to bear.
Clean and nice room. Good wifi. Wish I had more time to enjoy the pool. The free shuttle to airport was nice to have.
Stayed in April 2025
Reviewed: 3 May 2025
Mark
AustraliaExceptionally friendly staff
Stayed in April 2025
Reviewed: 30 April 2025
Julia
United KingdomNothing
Great place to stay in early flight .. easy checkin Light breakfast supplied taxi to airport arranged .. a little noisy on front to but still felt v well .. helped tell us where we could eat night before ..
Stayed in April 2025
Reviewed: 4 April 2025
Zoe
New ZealandNice gardens and pool to relax in. Garden cottage rooms had everything we needed. Daily housekeeping was included which was a nice touch. Food onsite from pool and restaurant were both good, lots of choices.
Stayed in March 2025
Reviewed: 1 March 2025
Edward
AustraliaNo hot water in my shower but that’s OK a cold one was refreshing 🙂
Great location, clean, comfortable and nice staff.
Stayed in March 2025
Reviewed: 19 February 2025
Erik
SwedenSome noise from traffic and trains outside depending which cottage or room you have have and how sensitive you are.A few flights passing by but not night time.200000rp damage deposite which you get back when you leave.This seems to be standard on many hotells in Indonesia nowadays but good to know.Noise from outside is impossible to avoid in city areas like this and close to the airport so it's more information than a complaint.Food and drinks ok but not great and don't expect that everything on the menu is available.
Free shuttle service to airport every even hour. Takes 12 minuits from hotel reception to drop off at airport.Big hotel area,so big that you can go for small walks.Many park areas.Food and drinks 24 hrs and room service.Great pool.Great for one night if you wanna be close to airport.
Stayed in January 2025
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