Reviews of Trembesi Hotel 4 stars
Jalan Pahlawan Seribu - CBD Lot Kavling VIIA - BSD, 15311 Serpong, Indonesia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewExcellent new hotel. Love all of it!
None
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewTop hotel in BSD
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewSpacious and bright room. Great reading corner by the large window (window is able to stay cool even during the afternoon). Breakfast spread is mainly Indonesian but has a good range of meats/vegetables and basic breads and fruits.
Service of room cleaning is inconsistent - they cleared my entire bar hand soap even when it was barely touched and gave me a new one; some parts of the floor had still have dirt on them even after cleaning; sometimes don't replace water bottles. Bathtub is a bit weird and often gets floor of bathroom wet. No hand towels provided, but able to request.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe location, the room
The breakfast wasn't good, they need change the chef
Reviewed: 1 July 2025 · Stayed in April 2025
Verified reviewVery happy to have the free upgrades!
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in March 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewThe room has pretty nice view from above. Good facility as well
I came late to check-in and the room still hasn’t ready yet. I have to wait for a couple of hours. That’s very disappointing. Also I have 2 rooms. 1 room has a very good air conditioner but the other room has a very bad air conditioner. About the cleaning, I find some rubbish hiding on the floor and sofa when I checked in. They not even sweep the floor when I ask for cleaning.
Dear Laurany, Thank you for taking the time to write us this review. We are grateful that you choose to stay with us during your time in Trembesi Hotel. We apologize for any discomfort issue on your check in experience during your stay with Trembesi We strive to provide excellent service, and your feedback helps us improve. We also appreciate your thoughts on the food and will work on enhancing our offerings. We hope to have the opportunity to serve you better in the future. Sincerely, Trembesi Hotel Management
Dear Laurany, Thank you for taking the time to write us this review. We are grateful that you choose to stay with us during your time in Trembesi Hotel. We apologize for any discomfort issue on your check in experience during your stay w… Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewNice view big room and clean
Food not my expectation bit messy but taste is okay 👍
Dear Sulistya, Thank you for taking the time to write us this review. We are grateful that you choose to stay with us during your time in Trembesi Hotel. We apologize for any discomfort issue on your breakfast experience during your stay with Trembesi Hotel. We strive to provide excellent service, and your feedback helps us improve. We also appreciate your thoughts on the food and will work on enhancing our offerings. We hope to have the opportunity to serve you better in the future. Sincerely, Trembesi Hotel Management
Dear Sulistya, Thank you for taking the time to write us this review. We are grateful that you choose to stay with us during your time in Trembesi Hotel. We apologize for any discomfort issue on your breakfast experience during your stay … Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewVery modern, beautiful for a 4-Star hotel.
Pillows - Too soft, no form. Bed - A bit too firm, my body felt a little stiff when waking up.
Dear Mizuyaki, Thank you for taking the time to write us this review. We are grateful that you choose to stay with us during your time in Trembesi Hotel. We apologize for any discomfort issue on our room facilities during your stay with Trembesi Hotel. We strive to provide excellent service, and your feedback helps us improve. We also appreciate your thoughts on the food and will work on enhancing our offerings. We hope to have the opportunity to serve you better in the future. Sincerely, Trembesi Hotel Management
Dear Mizuyaki, Thank you for taking the time to write us this review. We are grateful that you choose to stay with us during your time in Trembesi Hotel. We apologize for any discomfort issue on our room facilities during your stay with T… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe swimming pool and the breakfast buffet so good
Dear Sapnah, Thank you for your positive feedback. We’re glad to hear that you enjoyed your stay at Trembesi Hotel. It’s great to know you appreciated our room and facilities, like the swimming pool and our breakfast. We’re also happy that our staff made you feel welcome. We hope to welcome you again soon for another wonderful stay. Sincerely, Trembesi Hotel Management
Dear Sapnah, Thank you for your positive feedback. We’re glad to hear that you enjoyed your stay at Trembesi Hotel. It’s great to know you appreciated our room and facilities, like the swimming pool and our breakfast. We’re also happy tha… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewClean and comfy
Too many crowd as many event running. However it’s good business
Dear Mazlan, Thank you for your positive feedback. We’re glad to hear that you enjoyed your stay at Trembesi Hotel. It’s great to know you appreciated our room and facilities, We’re also apologize for discomfort crowds issue during you stay with us. We strive to provide excellent service, and your feedback helps us improve. We hope to welcome you again soon for another wonderful stay. Sincerely, Trembesi Hotel Management
Dear Mazlan, Thank you for your positive feedback. We’re glad to hear that you enjoyed your stay at Trembesi Hotel. It’s great to know you appreciated our room and facilities, We’re also apologize for discomfort crowds issue during you st… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in February 2025
Verified reviewReviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in March 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThey only issue 1 key card per room. This is ok if you are staying alone. But for rooms which were charged for 2 person. It is only fair to issue 2 keycard. Very inconvenient!! They should be flexible enough on the matter.
Dear Muhamad, Thank you for taking the time to write us this review. We are grateful that you choose to stay with us during your time in Trembesi Hotel. We apologize for any discomfort issue experience during your stay with Trembesi Hotel. We strive to provide excellent service, and your feedback helps us improve. We also appreciate your thoughts on room key issues and we will work on enhancing our offerings. We hope to have the opportunity to serve you better in the future. Sincerely, Trembesi Hotel Management
Dear Muhamad, Thank you for taking the time to write us this review. We are grateful that you choose to stay with us during your time in Trembesi Hotel. We apologize for any discomfort issue experience during your stay with Trembesi Hotel… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewThe staffs are very nice and helpful, room is clean and has good city view
Dear Biying, Warmest greetings from Trembesi Hotel. Thank you for taking the time to share your lovely experience. We are delighted to know that how you enjoyed your stay. It is also great to know that you appreciated our room facilities. We do hope to welcome you back in your next staycation. Looking forward to see you at the soonest time! Sincerely, Anthonius Pramono General Manager
Dear Biying, Warmest greetings from Trembesi Hotel. Thank you for taking the time to share your lovely experience. We are delighted to know that how you enjoyed your stay. It is also great to know that you appreciated our room facili… Show more