Dusun Gili Air, Desa Gili Indah, Pamenang, Lombok, West Nusa Tenggara, Indonesia,, 83352 Gili Islands, Indonesia
#75 of 92 hotels in Gili Islands
Guests' ChoiceBased on 85 hotel reviews
8.3Cleanliness
8.3
Comfort
8.1
Location
9.3
Facilities
8.2
Staff
9.0
Value for money
8.3
Free Wifi
7.0
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End of dialog contentReviewed: August 25, 2025
Lyndsey
United KingdomYou could only get WiFi by the reception area. Also the rooms were that clean and we had to ask each day to have our room cleaned. We stayed for 1 week and had to request to have clean towels.
Very friendly and helpful staff, great location and beautiful pool. The property felt safe and the breakfast was lovely.
Stayed in August 2025
Reviewed: July 29, 2025
Di
AustraliaMatress a little uncomfortable. No fault of the hotel but the neighbouring business has loud music every night until late.
Really well situated near the beach and there are steps to enter the water on the other side of the road and seating to relax you can have breakfast over here too if you let the staff know.
Stayed in July 2025
Reviewed: July 10, 2025
Elke
AustriaThe WiFi was very bad, it worked only at the Restaurant.It was very annoying. You had to lock in again and again all the time and it did not work. Also the television did not work at all, the whole week we stayed.We stayed in 303 and 305, No wifi, No TV. Our neighbours in 304 had also No wifi and No TV.The owner told us there is no Connection to the Server for all the tvs.
The Pool, the friendly people.It was clean.Good Location, but next to a sometimes loud beach bar with live music nearly every evening. The breakfast was good.The Garden is nice.Good cleaning service,helpful staff.
Stayed in July 2025
Reviewed: December 23, 2024
Tejas
IndiaSome small things can be either changed or maintained. Rooms can have more power plugs. Some were not working but the staff were helpful and provided us long cable cords. Make sure to spray yourself with mosquitoe bug spray cz the area can have a bit mosquitoes. Carry ear plugs as there is a bar nearby with loud music
Awesome staff, Friendly and helpful. Location is right near to the Turtle point if you like snorkeling. Quite economical on low season.
Stayed in December 2024
Reviewed: November 8, 2024
Michael
AustraliaMore choice for breakfast - extra's came at a cost. Day bed needed cushions.
Location 30m from the water. Pleasant staff. Leafy relaxed settings.
Stayed in September 2024
Reviewed: October 21, 2024
Jesallen
South AfricaThe breakfast was quite limited but there are so many great food options on the island that it didn't matter.
The pool was perfect, great variety of depths for our young kids and enough shade and loungers around the pool. Location right on the beach, with great snorkeling right on the doorstep. The family cottage was big enough for our family for a short stay. Lots of great restaurants close by
Stayed in October 2024
Reviewed: August 20, 2024
Candice
FranceThe bedroom floor was dusty when I arrived because of the sand from the neighboring beach, but otherwise my stay was really nice. Sometimes at night it gets noisy because of a club opened not far from the hotel.
The swimming pool was very nice to swim in and the decoration beautiful. The staff has been very kind helping me to clean my laundry and doing a late check out. I had a great time there.
Stayed in August 2024
Reviewed: August 19, 2024
Karmaleah
AustraliaThe room was a little dark & the electricity points were not easy to access…but right on the beach, so still very pleasant.
The staff were very lovely, happy & helpful..especially after booking another accommodation and once I arrived, very hot and sweaty…they had double booked.
Stayed in August 2024
Reviewed: August 10, 2024
Lindsay
United KingdomWe booked 2 chalets. There was a bad smell in one of the rooms and the air conditioning didn’t work as well as in the other room. The safes also didn’t work.
Great location, friendly staff, nice breakfast and lovely pool.
Stayed in August 2024
Reviewed: July 11, 2024
Renee
AustraliaThe bungalows are very comfortable but a little dark.
Great location, excellent breakfast, lovely staff. We were able to snorkel directly in front of the hotel and saw a turtle our first morning.
Stayed in July 2024
Reviewed: May 26, 2024
Cristen
CanadaThe beds were hard and the wifi didn't work in the restaurant or towards the road.
Breakfast options were decent and a good size. Coffee was good and always ready.
Stayed in May 2024
Reviewed: May 21, 2024
Gabriella
AustraliaRave party next door, so if u can req to b on northern side.
Staff are lovely, great location wish I could have stayed longer. Bed and pillows so comfy!!! Staff very helpful, great manager and great staff. Location location!!!!!!
Stayed in May 2024
Reviewed: November 7, 2023
Pierrick
FrancePoor breakfast
Very good place Swimming pool Staff
Stayed in September 2023
Reviewed: October 22, 2023
Vera
CanadaStaff could not understand much English but that was not a problem… body language works well
Love the location
Stayed in October 2023
Reviewed: October 12, 2023
Bec
AustraliaGreat location
Stayed in October 2023
Reviewed: September 28, 2023
Lona
DenmarkYou couldn't bay Drinks but have to go to the restaurant just beside
Nice Bongalow and just on the beach
Stayed in September 2023
Reviewed: September 18, 2023
Maria
ArgentinaLocation. Garden. Pool. Everything was reeeeeally nice. And also quiet during the time we spent there. We will definitely come back.
Stayed in September 2023
Reviewed: September 13, 2023
Matt
United StatesWas a bit noisy in the evening
Great seized room with air con and very clean
Stayed in September 2023
Reviewed: September 11, 2023
Martin
AustraliaUnfortunately the hotel is let down by a neighbouring nightclub which plays extremely loud noise well past midnight on 3 of our 4 nights. (I can't call it music, it was mostly a drum machine thumping into the early hours). If that's your thing, 5*s, but if like us you like to sleep at least 5 or 6 hours per night, this is not the place for you. I hope this hotel, and others badly affected by the nightclub noise, will be able to get a resolution.
The hotel itself was OK. A little tired but rooms were being upgraded, so that will soon have been addressed. The manager was very nice and only too happy to make the guests comfortable. Several of the staff are young Balinese who are being given work experience and encouraged to talk with the guests to learn sufficient foreign languages. This is all very good 👍
Stayed in September 2023
Reviewed: September 7, 2023
Cristina
SpainThe location is very good, the bungalows very sweet and comfy. Breakfast is abundant.
Stayed in September 2023
Reviewed: September 5, 2023
Leanne
AustraliaRestaurant 2 doors down played loud music until 11 every night and one night until 3am - it was so loud my hut vibrated. definitely not the fault of Turtle Beach Hotel.
pool and proximity to the beach
Stayed in September 2023
Reviewed: August 19, 2023
Davey
NetherlandsEverything was decent. Super friendly personnel.
Stayed in August 2023
Reviewed: August 12, 2023
Tanja
New ZealandRooms are dark & Breakfast is basic, but overall an excellent place to stay. Good value for money
Beautiful location, pool is lovely Basia (The manager) is very helpful & lots of fun.
Stayed in August 2023
Reviewed: August 2, 2023
Linden
AustraliaBreakfast was fine, we all saw turtles snorkeling in front, massive tick, great pool for kids, other families staying there too, we are a family of 6 so got 2 huts next to eachother, so good value for the price, great warang 100m to the left
Stayed in July 2023
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